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Remote Live Transfer Agent Jobs in Vermont (NOW HIRING)

OhMD

AI Agent Product Manager

Burlington, VT · On-site +1

Burlington, VT (hybrid) or remote About OhMD OhMD is an AI patient communication platform used by ... Weeks 1-4: Live in the product. Listen to calls. Shadow go-lives. Learn how a practice actually ...

All JobsLive Transfer Agent JobsRemote Live Transfer Agent JobsRemote Live Transfer Agent Jobs in Vermont

Remote Live Transfer Agent information

What is a remote live transfer agent?

Remote Live Transfer Agents are professionals who work from home or another remote location, responsible for connecting qualified leads or callers to the appropriate sales representatives or departments. They typically handle initial screening, verify caller information, and ensure that only interested and eligible prospects are transferred. This role is common in industries like insurance, real estate, and telemarketing, where live transfers can improve sales efficiency. Good communication skills and the ability to quickly assess customer needs are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote live transfer agent?

To thrive as a Remote Live Transfer Agent, you need strong communication skills, experience in customer service or telemarketing, and often a high school diploma or equivalent. Familiarity with CRM software, auto-dialer systems, and call center platforms is typically required. Exceptional listening, problem-solving, and resilience under pressure help agents stand out in managing high call volumes and diverse customer interactions. These skills and qualities are crucial for efficiently qualifying leads, ensuring positive customer experiences, and achieving transfer targets in a remote environment.

What are some common challenges faced by remote live transfer agents, and how can they be effectively managed?

Remote Live Transfer Agents often encounter challenges such as maintaining high call quality, quickly identifying qualified leads, and managing time efficiently in a home-based environment. To overcome these challenges, it's important to have a reliable internet connection, use effective scripts to guide conversations, and stay organized with call tracking tools. Regular communication with your team and ongoing training can also help improve performance and ensure you’re meeting transfer targets.

What is the difference between Remote Live Transfer Agent vs Remote Customer Service Representative?

AspectRemote Live Transfer AgentRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or transfer trainingCustomer service skills, possibly some certifications in communication
Work EnvironmentHome-based, call center or sales environmentHome-based, call center or support environment
Industry UsageTelecommunications, sales, lead generationRetail, tech support, general customer support
Search & Comparison IntentFocus on transfer skills, sales, or lead generationFocus on support, troubleshooting, or general inquiries

Remote Live Transfer Agents primarily handle transferring calls and generating leads, often in sales or telecommunication industries. Remote Customer Service Representatives focus on assisting customers with inquiries, troubleshooting, or support. While both roles require strong communication skills and work from home, their core functions and industry applications differ.

What are popular job titles related to Remote Live Transfer Agent jobs in Vermont?

For Remote Live Transfer Agent jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Remote Live Transfer Agent jobs in Vermont look for?

The top searched job categories for Remote Live Transfer Agent jobs in Vermont are:

What cities in Vermont are hiring for Remote Live Transfer Agent jobs?

Cities in Vermont with the most Remote Live Transfer Agent job openings:

Remote Live Transfer Agent jobs near you
Infographic showing various Remote Live Transfer Agent job openings in Vermont as of August 2026, with employment types broken down into 82% Full Time, 8% Part Time, and 10% Contract. Highlights an 100% Remote job distribution.

Insurance Agent, Inbound Sales

Polly Insurance Agency LLC

Williston, VT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Insurance Agent, Inbound Sales
Job Overview
At Polly, we're changing the way people shop for insurance through technology. If you're a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly's cutting-edge technology products.
Job Overview
As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by:
  • Handling an average of 150 inbound leads per month with motivated real-time car buyers (no cold calling)
  • Navigate through multiple carrier systems while preparing & cross-selling personalized quotes
  • Provide expert advice and recommendations to our customers and clients
  • Close sales at a strong conversion rate from your high inbound lead flow
  • Foster an unmatched customer experience at every touchpoint

New Agent Schedule
  • The Polly Sales Center is operational 9:00am - 8:00pm (EST); Monday - Friday and 10-7 on Saturdays
  • New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET
  • Schedules will be assigned based on business needs and commence upon completion of full-time training

Training
  • During training, you're expected to work full-time and be logged in during training hours. You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time. Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday - Friday 10am-7pm ET schedule and 2 weeks of a Tuesday-Saturday 10am-7pm ET schedule. Once training is complete, you will transition to your full time New Agent Schedule listed above.

Compensation
Our average performing agents have the opportunity to make 60k-85k in total compensation annually. Salary is based on location and experience
What You'll Need to Succeed
  • A valid Property and Casualty insurance license
  • 1+ year(s) of experience selling auto & home insurance in a call center
  • Experience selling multiple carriers and multiple state coverages
  • Persuasive; persistent and confident in closing a sale in fast paced setting
  • Excellent communication, organization, and multi-tasking skills
  • Self-initiative to continuously follow up with warm leads to drive deals to completion
  • Dedicated, distraction-free home workspace
  • Maintain availability during assigned work hours to meet call volume and service expectations
  • Adhere to assigned schedules, including evenings and Saturdays, based on business coverage needs
  • Meet established productivity, quality, and performance standards
  • Navigate multiple computer systems simultaneously while actively engaged with customers
  • All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk
  • Reliable high-speed internet with wired connection (cable, fiber or DS) from a major ISP with a minimum of 25 Mpbs download and 10 Mbps upload are required; 50 Mbps of download / 25 Mbps upload (or higher) are recommended
  • Experience with AMS360, PL Rater, and/or other rating tools preferred

Work & Life, Balanced - We're Here for You:
  • Medical, dental and vision insurance
  • HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit
  • 3 Weeks PTO Allowance
  • Paid Parental leave + baby cash
  • Generous holiday time
  • Matching 401(k) contributions
  • Life & disability Insurance
  • Work from home

Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.
About Polly
Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co
Salary 60,000-85,000 annually

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