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Remote Linux Support Technician Jobs in Boston, MA

Service & Support Technician

Needham, MA ยท Remote

$22 - $30.25/hr

Service & Support Technician Department: Professional Services Classification: Non-Exempt Reports ... and remote maintenance projects tasks for customers' information systems * Assist with new ...

Linux Embedded Software Engineer

Burlington, MA ยท On-site +1

$143K - $188K/yr

You will be involved in all stages of design, development, and testing of libraries supporting ... This position can be based in Burlington, Ma or remote. Qualifications Qualifications: - Minimum ...

Linux Embedded Software Engineer

Burlington, MA ยท On-site +1

$143K - $188K/yr

You will be involved in all stages of design, development, and testing of libraries supporting ... This position can be based in Burlington, Ma or remote. Qualifications Qualifications: - Minimum ...

Remote Boston, MA - will need to be able to reach office in 30 minutes to support any tech emergencies if needed. Certification: Office 365 Cert (Highly Preferred) Pay Rate: $35-45 an hour Job ...

Experience working with ticketing systems and remote support tools * Comfortable analyzing logs, system behavior, and technical error reports * Familiarity with Linux, networking fundamentals, APIs ...

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Showing results 1-20

Remote Linux Support Technician information

See Boston, MA salary details

$29.3K

$43.7K

$61.4K

How much do remote linux support technician jobs pay per year?

As of Aug 31, 2026, the average yearly pay for remote linux support technician in Boston, MA is $43,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $41,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Linux Support Technician vs Remote System Administrator?

AspectRemote Linux Support TechnicianRemote System Administrator
CertificationsLinux+, LPIC-1, CompTIA A+Linux+, LPIC-1, RHCSA, CompTIA Server+
Work EnvironmentHelpdesk, technical support, troubleshootingServer management, network configuration, system maintenance
Employer & IndustryIT support companies, tech firms, MSPsLarge enterprises, hosting providers, cloud services
Search & Comparison IntentFocus on troubleshooting Linux issues remotelyFocus on managing and maintaining Linux servers remotely

The main difference between a Remote Linux Support Technician and a Remote System Administrator lies in their scope of work. Support technicians primarily troubleshoot and resolve Linux-related issues, while system administrators handle broader responsibilities like server configuration, maintenance, and network management. Both roles require similar Linux certifications and often work in remote environments for tech companies or IT service providers.

What cities near Boston, MA are hiring for Remote Linux Support Technician jobs?

Cities near Boston, MA with the most Remote Linux Support Technician job openings:

Service & Support Technician

Needham, MA โ€ข Remote

FoodTec Solutions
Restaurantsย โ€ขย 51 - 200 employees

$22 - $30.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago


Job description

Service & Support Technician


Department: Professional Services                  

Classification: Non-Exempt

Reports to: Professional Services Manager

Job Posting Date: 11/08/2024


OVERVIEW:

FoodTec Solutions is a premier point-of-sale solution provider in the restaurant and food chain industry. FoodTec Solutions offers a comprehensive transaction-based system that enables restaurant operators to manage all aspects of their business from customer, ordering and delivery management, marketing, and sales management reporting.

FoodTec Solutions is growing and looking for a talented and motivated individual to join our Professional Services Department as a full time Service Analyst.  This position is ideal for an organized individual who can work independently and develop within a rapidly growing, fast-paced company. If you are considering a career change from restaurant operations, this is an excellent opportunity to apply your skills, work with leading-edge technology, while continuing to work in the hospitality business.

CORE RESPONSIBILITIES:

The Professional Services team supports new and existing FoodTec customers with on-boarding new customers, continuous training of application functions, and assists customers with managing other key features of FoodTec’s point-of-sale system. As a member of the Professional Services Team, you will be responsible for:


  • Day-to-day contact with new and existing FoodTec customers

  • Communicate with customers through phone calls and e-mails

  • Act as a deployment specialist: plan and execute software and hardware updates, migration and remote maintenance projects tasks for customers’ information systems

  • Assist with new customers go-live support

  • Work with new customers on the initial and continuous training of new and existing features and functions of the FoodTec system

  • Work with customers who inquire about upgrades, new features, and or wanting to leverage email marketing, web ordering, and other key system enhancements to maximize operational efficiencies

  • Manage the discovery process for implementing the menu, and menu user interface

  • Work closely with the department manager and other team members to schedule, and manage work in a timely manner

  • Work with new and existing customers to set proper expectations for project scope and deliverables

  • Work on special projects as assigned by manager from time to time



REQUIREMENTS:


  • 1-3 years in restaurant management or operations (POS Experience)

  • Experience developing and implementing a restaurant menu

  • Project management experience (1 year)

  • HTML knowledge

  • Photoshop experience (preferred)

  • Bachelor’s degree in hospitality or technology (preferred)

  • Experience in training restaurant staff (a plus)

  • Proficient in Microsoft Excel, Word and PowerPoint

COMPREHENSIVE BENEFITS PACKAGE:

Competitive Pay

Excellent Medical & Dental Insurance

Paid Vacation/Holidays

401k plan, with Company contributions through Profit Sharing Plan

Short Term Disability

Tuition Reimbursement

JOB TYPE:

Full-time

Monday to Friday (9am – 6pm)

In person (Needham, MA)

Remote 

Please submit your resume and cover letter highlighting your qualifications for this position.