ZipRecruiter

Log In

2

Remote Linux Desktop Support Jobs in Jacksonville, FL

Enterprise Integration

Be Seen First

IT Service Desk Technician ( REMOTE )

Jacksonville, FL · Remote

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with end users to deliver support defined by contracted Service Level Agreements. * Configure ... Desktops, laptops, wireless devices, network printers, servers, routers, switches, and firewalls ...

Collection at Law

Legal Assistant

Jacksonville, FL · Remote

$20 - $30/hr

... support our team in a fast-paced, volume-driven environment. This is a fully remote, full-time ... Comfort using remote collaboration tools such as Google Meet, Slack, and virtual desktop ...

Collection at Law

Legal Assistant

Jacksonville, FL · Remote

$20 - $30/hr

... support our team in a fast-paced, volume-driven environment. This is a fully remote, full-time ... Comfort using remote collaboration tools such as Google Meet, Slack, and virtual desktop ...

Collection at Law

Legal Assistant

Jacksonville, FL · Remote

... support our team in a fast-paced, volume-driven environment. This is a fully remote, full-time ... Comfort using remote collaboration tools such as Google Meet, Slack, and virtual desktop ...

IQ Fiber

Broadband Network Engineer

Jacksonville, FL · On-site +1

This is a fully remote (Must live in the U.S.) position. Position Summary: Our Network Engineers ... Deploy and support public Wi-Fi network services. * Assist in administering and maintaining Linux ...

ARC Group

Systems Engineer (Nessus)

Jacksonville, FL · Remote

SYSTEMS ENGINEER (NESSUS) - REMOTE ARC Group has an immediate opportunity for a Systems Engineer ... support, troubleshoot problem and perform scripting/programming to ensure stable and efficient ...

ARC Group

Sr. Hadoop Developer

Jacksonville, FL · Remote

... Remote Reference# 19655-1 Projects Involved: * High Critical Collections supporting Customer ... Proficiency using standard desktop applications such as MS Suite and flowcharting tools such as ...

All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Jacksonville, FL

Remote Linux Desktop Support information

See Jacksonville, FL salary details

$9

$25

$42

How much do remote linux desktop support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote linux desktop support in Jacksonville, FL is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.51 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Jacksonville, FL? The most popular types of Linux Desktop Support jobs in Jacksonville, FL are:
What are popular job titles related to Remote Linux Desktop Support jobs in Jacksonville, FL? For Remote Linux Desktop Support jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Jacksonville, FL look for? The top searched job categories for Remote Linux Desktop Support jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Remote Linux Desktop Support jobs? Cities near Jacksonville, FL with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you

Technical IT Support Specialist - Jacksonville, FL

Buckeye Mountain

Jacksonville, FL • Remote

Full-time

Posted 14 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time