ZipRecruiter

Log In

2

Remote Linux Desktop Support Jobs in Cary, NC (NOW HIRING)

Redhat

Senior Software Engineer

Raleigh, NC · On-site +1

$157K - $195K/yr

... support continuous delivery and testing. * Troubleshoot and debug issues across Linux systems ... For positions with Remote-US locations, the actual salary range for the position may differ based ...

FHR

Security Architect - Consultant 9309

Raleigh, NC · Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... Linux, Windows, network security protocols and procedures 5+ years of experience in supporting ...

Redhat

Principal Software Engineer- Foreman Team

Raleigh, NC · On-site +1

$151K - $249K/yr

Foreman supports provisioning on hypervisors such as VMware, kubevirt, libvirt, cloud services like ... Experience with Linux OS on user level * DevOps skills: from writing Container Files to adding ...

FHR

MO331-Systems Administrator 141456

Raleigh, NC · Remote

100% Remote can work only in the US. Our direct client is looking for a Systems Administrator ... Please send rates and resume. 8 years exp managing and supporting IAM and Directory services in a ...

MrBeast

Media Systems Engineer

Raleigh, NC · On-site +1

Provide remote day-to-day operation and support of our data center: monitoring, alerting, incident response, and vendor coordination * Build and administer Linux and Windows servers, virtualization ...

SAS

Enablement and Integration Engineer

Cary, NC · On-site +1

$97K - $131K/yr

... and remote managed environments. You will use your technical expertise to install, integrate ... US Citizen required. * 5+ years of experience with UNIX or Linux supporting enterprise class ...

previous pagenext page

Showing results 21-40

All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Cary, NC

Remote Linux Desktop Support information

See Cary, NC salary details

$9

$25

$42

How much do remote linux desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote linux desktop support in Cary, NC is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.51 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Cary, NC? The most popular types of Linux Desktop Support jobs in Cary, NC are:
What job categories do people searching Remote Linux Desktop Support jobs in Cary, NC look for? The top searched job categories for Remote Linux Desktop Support jobs in Cary, NC are:
What cities near Cary, NC are hiring for Remote Linux Desktop Support jobs? Cities near Cary, NC with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you

Senior Manager IT - Infrastructure Platforms (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 5 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior IT Manager - Infrastructure Platforms is responsible for leading the administration, support, and operational stability of the bank's core infrastructure platforms, including Windows Server, Linux, AIX, enterprise storage, and backup services. This role provides hands-on leadership for a team of infrastructure professionals and ensures that critical systems are secure, highly available, recoverable, and aligned with business, regulatory, and operational requirements.
This position works closely with Information Security, Architecture, Application Support, Network Engineering, Risk, Audit, and business stakeholders to deliver resilient infrastructure services that support First Citizens Bank applications and enterprise operations. The ideal candidate combines strong technical depth with people leadership, operational discipline, and experience in regulated environments.
Responsibilities
  • Lead and manage the day-to-day operations of infrastructure teams supporting Windows, Linux, AIX, storage, and backup environments across production, disaster recovery, test, and development platforms.
  • Supervise, coach, and develop system administrators and engineers, including workload management, performance feedback, career development, and team planning.
  • Ensure high availability and reliability of infrastructure services through proactive monitoring, capacity planning, incident management, root cause analysis, and continuous service improvement.
  • Oversee lifecycle management for servers, operating systems, storage platforms, and backup systems, including installation, configuration, patching, upgrades, decommissioning, and hardware/software currency.
  • Maintain operational readiness for backup, restore, replication, and disaster recovery capabilities, ensuring recovery objectives are documented, tested, and achievable.
  • Partner with cybersecurity and risk teams to implement secure configuration standards, vulnerability remediation, privileged access controls, endpoint hardening, and compliance with internal policies and regulatory expectations.
  • Establish and enforce infrastructure standards for system builds, operational procedures, documentation, change controls, and platform governance.
  • Coordinate major incident response for supported platforms, providing leadership during outages, service degradation, and recovery events.
  • Support audits and examinations by preparing evidence, responding to control inquiries, and remediating identified gaps in a timely manner.
  • Manage vendor relationships for infrastructure hardware, software, maintenance, and support services, including issue escalation and service review.
  • Contribute to strategic planning for infrastructure modernization, automation, cloud integration where applicable, data center operations, and platform roadmap development.
  • Collaborate with application and database teams to support system performance, platform tuning, middleware dependencies, and infrastructure requirements for business initiatives.
  • Drive automation and operational efficiency through scripting, configuration management, standardized deployment processes, and reduction of manual support tasks.
  • Own capacity and performance management for compute, storage, and backup environments, ensuring sufficient scalability to meet growth and resilience needs.
  • Ensure adherence to ITIL-aligned processes for incident, problem, change, request, and configuration management.

Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications:
  • 7+ years of progressive IT infrastructure experience, including administration or engineering responsibilities across multiple enterprise server platforms.
  • 3+ years of leadership or management experience, including direct supervision of technical staff, team coordination, or technical lead responsibility in a complex environment.
  • Demonstrated experience supporting Windows Server, Linux, AIX, enterprise storage, and backup platforms in a mid-sized or large enterprise environment.
  • Strong understanding of infrastructure operations, platform hardening, backup/recovery processes, disaster recovery, and production support.
  • Experience with change management, incident response, root cause analysis, and operational documentation.
  • Ability to communicate effectively with technical teams, senior leadership, auditors, vendors, and business stakeholders.
  • Experience working in a regulated environment with strong operational controls, documentation standards, and risk management expectations.

Preferred Areas of Experience:
  • Experience in the banking, financial services, or other highly regulated industries.
  • Experience supporting core banking platforms, payment systems, loan systems, treasury applications, or other business-critical financial workloads.
  • Familiarity with regulatory and control frameworks relevant to financial institutions, such as FFIEC guidance, SOX, PCI DSS, GLBA, or internal audit standards.
  • Experience with enterprise backup and recovery tools, storage area networks, replication technologies, and data retention controls.
  • Experience managing AIX on IBM Power Systems in support of critical applications.
  • Experience with virtualization platforms such as VMware or Hyper-V.
  • Exposure to infrastructure automation using PowerShell, Python, Ansible, or similar tools.
  • Experience with monitoring and observability platforms for infrastructure health, alerting, and performance analytics.
  • Familiarity with Active Directory, LDAP, DNS, DHCP, file services, and identity-integrated infrastructure services.
  • Experience participating in or leading disaster recovery exercises, cyber recovery planning, and resilience testing.
  • Knowledge of hybrid cloud connectivity and infrastructure integration strategies where applicable.

Skills:
  • Infrastructure leadership with the ability to balance hands-on technical depth and managerial accountability.
  • Strong knowledge of Windows Server administration, including patching, security, troubleshooting, and operational support.
  • Strong knowledge of Linux administration across enterprise distributions, including performance tuning, scripting, patching, and security management.
  • Working knowledge of AIX administration, system support, and operational best practices.
  • Solid understanding of enterprise storage concepts, including SAN/NAS, provisioning, performance, replication, and capacity management.
  • Solid understanding of backup and recovery operations, including backup scheduling, retention, restore validation, and disaster recovery alignment.
  • Knowledge of system hardening, vulnerability remediation, and infrastructure security controls.
  • Strong skills in incident management, problem management, and root cause analysis.
  • Ability to create and maintain clear technical documentation, standards, runbooks, and procedures.
  • Effective people management, mentoring, and team development skills.
  • Strong organizational, prioritization, and decision-making abilities in fast-paced operational environments.
  • Strong written and verbal communication skills with the ability to translate technical issues for non-technical audiences.
  • Ability to work collaboratively across infrastructure, security, application, audit, and business teams.

Reporting Structure
The role will report into the Sr. Director Infrastructure and Operations and will have direct responsibility for system administrators, infrastructure engineers, or platform specialists.
Work Environment
This role may require participation in an on-call rotation, after-hours maintenance activities, disaster recovery testing, and incident response for critical production systems.
Skill(s): Previous leadership for technical implementation,
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Knowledge of system and data design
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply