Position Technical Support Administrator II - this is a 10am-7pm EST Monday - Friday shift ... Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting ...
Position Technical Support Administrator II - this is a 10am-7pm EST Monday - Friday shift ... Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting ...
Senior Systems Administrator
Stamford, CT · On-site +1
$165K - $175K/yr
The Senior Systems Administrator serves as a senior technical escalation point and works closely with managed service providers (MSPs) to ensure service quality, consistency, and adherence to ...
Senior Systems Administrator
Stamford, CT · On-site +1
$165K - $175K/yr
The Senior Systems Administrator serves as a senior technical escalation point and works closely with managed service providers (MSPs) to ensure service quality, consistency, and adherence to ...
Remote Linux Administrator information
See Newtown, CT salary details
$10.40 - $16.70
4% of jobs
$16.70 - $23.01
0% of jobs
$23.01 - $29.31
0% of jobs
$29.31 - $35.61
2% of jobs
$35.61 - $41.92
13% of jobs
$44.02 is the 25th percentile. Wages below this are outliers.
$41.92 - $48.22
19% of jobs
The median wage is $51.24 / hr.
$48.22 - $54.52
26% of jobs
$59.14 is the 75th percentile. Wages above this are outliers.
$54.52 - $60.82
16% of jobs
$60.82 - $67.13
13% of jobs
$67.13 - $73.43
5% of jobs
$73.43 - $79.73
3% of jobs
$10
$52
$79
How much do remote linux administrator jobs pay per hour?
What does a Remote Linux Administrator do?
What Does a Remote Linux Administrator Do?
As a remote Linux administrator, your duties and responsibilities are to install, configure, maintain, and troubleshoot a system, server, or application that runs on the Linux operating system. There are many different Linux OSs, and some of the more common ones are Ubuntu, Mint, and Debian. In addition to maintaining the server and system, you also carry out routine security checks and work with other specialists to improve security and contingency plans for maintaining operations in case of emergency. Linux administrators also provide training and instruction to end users.
What is the difference between Remote Linux Administrator vs Remote Network Administrator?
| Aspect | Remote Linux Administrator | Remote Network Administrator |
|---|---|---|
| Certifications | Linux+, RHCSA, LPIC-1 | CCNA, Network+ |
| Work Environment | Server management, Linux systems | Network infrastructure, routers, switches |
| Industry Usage | IT, hosting, cloud services | Telecommunications, enterprise networks |
| Common Search Intent | Linux server support, system troubleshooting | Network setup, security, troubleshooting |
While both roles involve remote technical support, a Remote Linux Administrator focuses on managing Linux servers and systems, whereas a Remote Network Administrator handles network infrastructure and connectivity. The roles often overlap in IT environments but differ in their core responsibilities and certifications.
What are the key skills and qualifications needed to thrive as a Remote Linux Administrator, and why are they important?
How does a Remote Linux Administrator typically collaborate with other IT teams and stakeholders?
Technical Support Specialist II (Remote US) - 2nd shift 10AM - 7:00 PM Mon-Fri
Norwalk, CT • Remote
Full-time
Medical, PTO
Re-posted 21 days ago
Job description
- Provide Level 2 technical support in a fast-paced contact center environment, handling inbound customer and partner contacts via voice and digital channels
- Monitor network and system health using alerting and event-management platforms (e.g., SolarWinds, LogicMonitor, Auvik, Zabbix, etc.), respond to alarms, perform initial triage, and drive incidents to resolution or escalation
- Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways/routers using proprietary and standard troubleshooting tools
- Troubleshoot network issues across OSI layers 1–6, including the use of Linux command-line tooling for network diagnosis (required)
- Analyze Linux logs (e.g., kernel and messages, etc.) and perform packet capture troubleshooting using tools such as tcpdump and Wireshark; document findings and recommended actions (required)
- Coordinate troubleshooting efforts with field services technicians, customers, channel partners, and internal contacts; escalate issues to senior support/leadership when appropriate
- Support vendor/customer installations of managed equipment and services
- Maintain thorough, accurate documentation of customer interactions and technical work in ticketing and related systems
- Meet performance expectations and key performance indicators (KPIs) in partnership with leadership
- Use company-supplied equipment (Windows laptop, headset, and peripherals) to perform daily work
- Professional, customer-first approach with strong and recognized customer service and interpersonal skills
- Willing and able to leverage AI-assisted tools (e.g., for knowledge lookup, documentation, and troubleshooting support) while following company guidelines and maintaining data/privacy standards
- Excellent written and verbal communication, with strong documentation habits
- Self-starter mentality with strong ownership, follow-through, and the ability to prioritize in a shifting environment
- Detail-oriented, efficient, and capable of logical/critical thinking to isolate root cause and drive resolution
- 2+ years of technical support and/or call center experience in Tier I/Tier II roles (1+ year is a plus)
- Experience providing Level 2 (or higher) support to channel partners and resellers (preferred/strong plus)
- Required technical support experience/knowledge:
- Troubleshooting aligned to the OSI model (Physical through Presentation layers)
- IPv4 and subnetting
- Strong proficiency in a Linux command-line environment for network troubleshooting
- Log review (Linux and Cisco IOS environments), and packet capture experience using tcpdump (or equivalent)
- Linux firewalling, including the ability to view and interpret rulesets in iptables/nftables to validate allowed/blocked traffic and assist in root-cause analysis
- NAT troubleshooting, including interpreting port forwarding behavior, and isolating common issues such as asymmetric routing
- Reliable broadband internet connection
- Flexible shift availability—may include weekends, non-standard days/hours (1st, 2nd, or 3rd shift), and holidays
- Cellular troubleshooting experience
- Wi-Fi troubleshooting and diagnosis
- Cisco IOS network troubleshooting and familiarity with routing protocols such as BGP and OSPF
- Ability to diagnose common Phase 1 and Phase 2 IKE/IPsec issues
- Experience with Digi router hardware, Digi Remote Manager and/or the Digi DAL platform
The anticipated base pay range for this position is $26.03/hr – $26.92/hr. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
About Digi International
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
Hopkins, MN, US
Year founded
1985