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Job Title

Enterprise Process Specialist

Location

Remote

Job Type 

Long term contract

They now want somebody junior, mid-level, or early senior, not somebody super senior with 10 + years of experience.

Job Overview: Enterprise Process Specialist2

The Sr. Enterprise Process Specialist is a strongly self-driven role within the Transformation team tasked with leading large, cross-discipline, company-wide process improvement and operational initiatives. These high-visibility projects directly impact executive-level strategy, carry a financial impact exceeding $1M per project, and require seamless collaboration across various business units.

Key Responsibilities

Process Improvement & Consulting

• Drive Execution: Lead critical, enterprise-wide process improvement projects from discovery to successful completion using a variety of formal methodologies (such as formal DMAIC/DMADV or adaptive approaches).
• Consulting Engagements: Conduct inter-company consulting engagements by gathering the "voice of the customer," facilitating process discovery sessions, and executing situational assessments.
• Modernization & Trends: Drive the adoption of industry-standard process methodologies and remain current on the latest Lean Six Sigma (LSS) developments, techniques, and industry trends.

Strategy & Project Management

• Strategic Initiatives: Act in a Project Management role for special high-priority needs, including post-merger integrations, strategic initiatives, and deployment of new systems.
• Operational Efficiency: Focus on international operations, offshoring, improving operational efficiency, and reducing overall cycle times.
• PMO Alignment: Coordinate directly with the PMO and project managers on related projects and handoffs to successfully implement agreed-upon solutions.

Executive Stakeholder Management

• SLT Collaboration: Interact directly with C-level executives, owners, and the Senior Leadership Team (SLT) to scope projects and maintain organizational alignment.
• Reporting & Tracking: Balance highly detailed project plans with the ability to quickly summarize project status, dashboards, and timelines into clear, concise executive-level narratives.
• White Glove Service: Provide prompt attention and rapid responses to inquiries from executives and SLT members.

Training, Coaching & Mentoring

• LSS Support: Dedicate a portion of the role to supporting company-wide LSS training and certification programs.
• Capability Building: Deliver training content, provide formal project oversight, and coach/mentor certification candidates.

Role Requirements

Education & Certifications

• Degree: Bachelor’s Degree in Computer Science, Engineering, Business, Health, or a Medical discipline.
• LSS Certification: Lean Six Sigma Black Belt certification with a demonstrated record of managing a successful project portfolio.
• Business Acumen: MBA or equivalent advanced business knowledge.
• PMP Certification: Project Management Professional (PMP) certification is a plus.

Minimum Experience

• identifying, scoping, and leading process improvement efforts at large companies with international operations and measurable outcomes.
• Experience in operations and/or projects at large companies with international operations.
• Executive Exposure: Proven experience coordinating directly with C-level executives.
• Financial Familiarity: Strong understanding of major financial reporting techniques, terminology, and experience collaborating with large finance teams.

Preferred Experience (Pluses)

• Previous experience in a business consulting role.
• Experience with mergers and acquisitions (M&A) and post-merger process integration.
• Experience working within large software companies and familiarity with Software Development Lifecycle (SDLC) management methodologies.
• Publication or conference presentation experience in Lean Six Sigma or related industry topics.

Skills & Travel

• Tech Proficiency: Highly proficient in Microsoft Office Suite (Word, Access, Outlook), project management tools, video conferencing software, and other standard project tracking utilities.
• Communication: Excellent verbal and written communication skills paired with a commanding executive presence.
• Travel: Expected to be less than 10%, but required as needed for specific project efforts.

Core Cognitive & Mental Competencies

• Strategic Systems Thinking: Ability to understand complex, interconnected technology, business, and operational systems while anticipating downstream impacts across the enterprise.
• Advanced Analytical Reasoning: Capability to quickly analyze large volumes of qualitative and quantitative data to identify patterns, risks, dependencies, and transformation opportunities.
• Problem Solving in Ambiguity: Power to define problems that are not clearly articulated, evaluate multiple solution paths, and confidently drive resolution in uncertain environments.
• Synthesis & Abstraction: Ability to distill complex, dense program details into clear, concise, actionable insights appropriate for executive-level decision-making.
• Change & Impact Assessment: Expertise evaluating organizational readiness, behavioral impacts, and adoption risks associated with large-scale technology transformation initiatives.
• Prioritization & Trade-Off Analysis: Ability to assess relative value, urgency, and impact to sequence work effectively and guide leadership through tough trade-off decisions.