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Remote Laptop Call Center Agent Jobs (NOW HIRING)

AnswerNet

Call Center Agent Bilingual/Spanish-Remote

$12.75/hr

Call Center Agent Bilingual/Spanish-Remote Job Category: Operations Requisition Number: CALLC001187 ... PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)

24 Hours Group

Call Center Agent (Dominican Republic)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. ...

24 Hours Group

Call Center Agent (Costa Rica)

$15.25 - $20.25/hr

Job Title Call Center Agent This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. ...

Dermafix Spa

Call Center Agents

$6 - $10/hr

Call Center Agent We're hiring 20 full-time, high-performing Call Center Agents with excellent ... This is a remote role for serious, hungry professionals who want to work with a fast-growing team ...

24 Hours Group

Call Center Agent (Canada)

$12/hr

Job Opportunity This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsibilities include managing a whole lot of ...

Virtuoso Sourcing Group

Call Center Representative

$12 - $15/hr

Remote Call Center Agent Join Our Fun & Dynamic Team at Virtuoso Sourcing Group! Are you ready to ... All you need is a computer or laptop, a wired headset, and a cozy home workspace. Feel Supported ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

New

Scale Army

Outbound Call Center Agent

Fully Remote | 9:00 AM - 5:00 PM EST or 10:00 AM - 6:00 PM EST Role Overview: The Outbound Call Center Agent will support the client's home and auto insurance sales operation through high-volume ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

New

Velocity Vehicle Group

Call Center Agent- Remote, USA

$22 - $33/hr

Call Center Agent At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

New

AnswerNet

Inbound Call Center Agent

$16.50/hr

Inbound Call Center Agent Inbound Call Center Agent Hours: Vary Monday - Friday: 08:00 AM - 10:00 PM Saturday - Sunday: 10:00 AM - 07:00 PM Salary: $16.50 an hour Benefits available after 60 Days for ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

New

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we're on a mission to help car owners save time and money on one of their most expensive and ...

New

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All JobsRemote Laptop Call Center Agent Jobs

Remote Laptop Call Center Agent information

See salary details

$10

$17

$25

How much do remote laptop call center agent jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote laptop call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Laptop Call Center Agent, and why are they important?

To thrive as a Remote Laptop Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and remote collaboration tools is important. Active listening, patience, and time management are essential soft skills for building rapport and managing high call volumes. These skills ensure efficient customer support, high satisfaction rates, and effective remote teamwork.

What are some common challenges faced by remote laptop call center agents, and how can they be managed?

Remote laptop call center agents often face challenges such as staying motivated without in-person supervision, managing technical issues independently, and maintaining clear communication with team members. To overcome these, agents should establish a dedicated workspace, follow a consistent daily routine, and proactively utilize company-provided support resources for troubleshooting. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of connection and ensure alignment with team goals.

What is a Remote Laptop Call Center Agent?

A Remote Laptop Call Center Agent is a customer service professional who works from a location outside of a traditional call center, typically using a laptop and internet connection. These agents handle customer inquiries, provide support, and resolve issues via phone, chat, or email. The remote nature of the job allows flexibility and can lead to better work-life balance. Employers often provide necessary software and training, while agents are responsible for maintaining a quiet and reliable workspace.

What is the difference between Remote Laptop Call Center Agent vs Remote Customer Service Representative?

AspectRemote Laptop Call Center AgentRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentHome-based with a laptop and internet connectionHome-based or office; computer and phone required
Industry UsageCommon in call centers, tech support, salesWidespread across retail, telecom, banking
Job FocusHandling calls via laptop, troubleshooting, salesResponding to customer inquiries, issue resolution

Both roles involve remote work and customer interaction, but Remote Laptop Call Center Agents typically focus on technical support or sales via a laptop, while Remote Customer Service Representatives handle general inquiries and issue resolution across various industries.

Infographic showing various Remote Laptop Call Center Agent job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent Bilingual/Spanish-Remote

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

Remote

$12.75/hr

Other

Posted 4 days ago

AnswerNet rating

4.7

Company rating: 4.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

60th of 71 rated call and contact centers

Job description

Call Center Agent Bilingual/Spanish-Remote

Job Category: Operations Requisition Number: CALLC001187

Posted: January 23, 2025

Full-Time

Remote

El Paso, TX 79925, USA +3 more locations

Job Details

TPV Bilingual Call Center Agent

Job Type: Full-Time Hours: 11 am - 7 pm with 7 days flexibility Salary: $12.75

About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year. Job Summary: We are looking for remote, bilingual, customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

  • Manage large amounts of inbound calls.
  • Identify and assess customers' needs to achieve satisfaction
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policy.
  • Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Must be a strong communicator: strong verbal, written, and interpersonal communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Proficient in typing
  • Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
  • Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
  • Computer Skills: familiarity with Windows, and Microsoft Office, and the ability to quickly learn new software with provided training.
  • Flexibility with scheduling and work hours
  • Other requirements may vary as determined by management.
  • Driven by Success: they want to constantly innovate and push themselves, and their team, to be the best in the industry
  • MUST BE COMPUTER LITERATE
  • Pleasant phone demeanor
  • Bilingual Spanish/English

WAH Requirements:

  • PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
  • Hard-wired high-speed internet connection (ethernet cable)
  • USB-connected Headset
  • Webcam
  • A quiet dedicated place to work free from distractions including pets and children.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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