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Position : Lead Observability Platform Engineer
Location: Remote
As a Lead Observability Platform Engineer, you will design, build, and operate large-scale observability services that process billions of logs, metrics, and traces daily. You will develop high-performance backend services using Go, Java, and Node.js, and lead the adoption of Open Telemetry-based instrumentation and standards across the enterprise.
In this role, you will partner closely with SRE, Cloud Engineering, CI/CD, Infrastructure, Security, and application teams to shape platform strategy, enhance developer experience, and ensure reliable, secure, and cost-efficient observability at scale. You will provide senior technical leadership, influence architectural direction, and help deliver a world-class, self-service observability ecosystem that accelerates engineering productivity and operational excellence.
KEY RESPONSIBILITIES
Design, build, and operate core observability platform services using Go, Java (Spring Boot), and Node.js.
Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
Produce and maintain high-quality technical documentation, standards, and best practices.
Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership.
REQUIRED QUALIFICATIONS
7+ years of experience in Software Engineering, Platform Engineering, or SRE.
5+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
5+ years building production-grade backend services in Go and/or Java.
5+ years implementing and operating Open Telemetry, including OTLP, semantic conventions, and instrumentation patterns.
5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
5+ years working with public cloud platforms (AWS, GCP, or Azure).
3+ years designing and scaling distributed, high-volume data pipelines.
3+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir).
3+ years with relational databases (PostgreSQL, MySQL).
PREFERRED QUALIFICATIONS
Experience with service meshes and networking technologies such as Envoy and Istio
Experience integrating or operating commercial observability platforms (Datadog, New Relic, AppDynamics, etc.)
Experience with streaming and data platforms such as Kafka, Pulsar, or similar technologies
Familiarity with time-series, NoSQL, or analytical databases (ClickHouse, Bigtable, Cassandra, etc.)
Experience with Infrastructure as Code tools such as Terraform or CloudFormation
Experience with cost optimization and capacity planning for large-scale telemetry systems
Experience with chaos engineering, resiliency testing, or fault injection
Background in security-aware platform design, including secure service-to-service communication
Experience mentoring senior engineers and influencing platform standards across organizations
Strong operational experience supporting 24x7 production systems, including on-call responsibilities
Strong technical communication and cross-team collaboration skills
Experience operating in regulated or compliance-heavy environments (e.g., healthcare, finance)
EDUCATION
Bachelor's degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience).