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Remote Jalisco Jobs (NOW HIRING)

Kim Luxe Travel

Travel Customer Service

$15.75 - $21.25/hr

Travel Customer Service Guadalajara, Jalisco, Mexico Or refer someone We are looking for a Travel ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

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Collections Agent (Salary + Bonus)

Law Offices of Shan Potts

Glendale, CA • Remote

$1.5K/mo

Full-time

Re-posted 10 days ago

Job description

Location Preferred: Guadalajara, Jalisco or Guatemala City (Remote)

About Us:
We are a U.S.-based immigration law firm committed to helping families and individuals navigate their legal journeys with integrity and professionalism. We are currently seeking a dedicated Collections Agent to manage and follow up on past-due accounts while supporting our service delivery team to ensure that work is only performed on accounts in good standing.
Key Responsibilities:

  • Contact clients with overdue balances to arrange payment and resolve outstanding accounts.
  • Communicate proactively with clients about upcoming payment deadlines to prevent delinquencies.
  • Coordinate closely with the service delivery team to flag accounts that are past due and pause services when necessary.
  • Document all client interactions and payment commitments accurately and in a timely manner.
  • Recommend accounts for escalated collection actions when needed.
  • Meet and exceed monthly collection goals to qualify for performance bonuses.
Qualifications:

  • 2+ years of experience in collections, billing, or accounts receivable.
  • Excellent communication and negotiation skills, both written and verbal.
  • Bilingual (Spanish/English) required.
  • Strong organizational skills and attention to detail.
  • Comfortable working across teams and with legal professionals.
  • Familiarity with CRM and payment processing systems a plus.
What We Offer:

  • Competitive base salary + monthly bonus incentives based on performance.
  • Stable, full-time role with long-term growth potential.
  • Supportive, mission-driven team environment.
  • Training and onboarding provided.
Preferred Candidate Location:

  • Guadalajara, Jalisco
  • Guatemala City
    (Remote work)