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Senior IT Engineer

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As of Jun 4, 2026, the average hourly pay for remote it essentials in the United States is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.
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Infographic showing various Remote It Essentials job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, and 24% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,724 per year, or $21.5 per hour.
Remote - IT Collaboration Engineer III

Remote - IT Collaboration Engineer III

Mosaic Life Care

Saint Joseph, MO • On-site, Remote

Full-time

Medical, Vision, Life

Posted 7 days ago

Mosaic Life Care rating

6.4

Company rating: 6.4 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

631st of 865 rated healthcare providers

Job description

Job Description
Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time.
The purpose of the Collaboration Engineer III is to provide a wide range of collaboration support for Mosaic Life Care. This includes the design, implementation, and ongoing maintenance of all collaboration platforms within the environment with the support of the Systems team. This individual will be responsible for ensuring best practices are documented and adhered to in a regional healthcare system.The expectations for this position are:
  • Act as the primary SME for collaboration technologies, with an emphasis on Microsoft Office 365. This role will function as an enabler across the company
  • Advise leadership on best practices for the implementation, design, best practices and utilization of collaboration technologies
  • Participate in developing the strategy, design and implementation efforts to enable services including Exchange Online, SharePoint Online, OneDrive, Teams, etc.
  • Analyze and review existing implementation of collaboration technologies within the environment and provide recommendations for improvements
  • Author documentation related to the implementation of collaborative technologies
  • Ability to work proactively with 3rd party vendors to resolve intermediate technology issues.
  • Experience in the IT systems strategy, standards, processes and technology.
  • Able to review and consult on IT technology solutions to resolve intermediate technical and business issues.
  • Experience in Microsoft Windows Server environments, Active Directory architecture, M365 suite, Cloud strategy, and Datacenter maintenance
  • Understand Mosaic's technology stack to identify points of weakness and opportunities for optimizing solutions.

Responsibilities
  • Supports IT system engineering initiatives including but not limited to design, build, configure, maintain, and optimize critical infrastructure including but not limited to Active Directory, M365, Public Cloud and on premises Datacenter systems.
  • Support the development of processes, standard operating procedures, playbooks and runbooks for IT Systems Solutions.
  • Designs, develops, configures, and implements solutions to resolve intermediate technical and business issues related to IT infrastructure.
  • Assists in design, development, and implementation to integrate new solutions within the existing architecture.
  • Maintains knowledge of IT hardware and software products that comply with current industry standards. Maintains knowledge of technology-related state and federal regulations.
  • Responsible for trouble shooting IT system issues and the development of custom scripting, securing systems, and configuring platforms to enhance IT system operations.
  • Leverages IT operational metrics and reporting to analyze performance indicators to ensure IT systems are operating efficiently
  • Participate in root cause analysis to determine improvement strategies when system failures occur.
  • Participates in continual service improvement efforts by identifying opportunities for process improvements.
  • Drive and participate in the reduction of enterprise and organizational cybersecurity risk.
  • Other duties as assigned

Education
  • H.S. Diploma - High school diploma or GED equivalent - Required
  • Bachelor's Degree - Computer Science or other related area or equivalent background and experience - Preferred
  • Vendor training in software and hardware products - Preferred

Work Experience
  • 5 Years - Experienced in M365, MS Exchange Online, Active Directory and other Microsoft platforms. - Required
  • 4 Years - Experienced IT engineer requirements would consist of having job related experience; training in IT infrastructure concepts; technical certificates. - Required
  • 3 Years - Experience with MS SharePoint; experience with Microsoft 365 tenant administration. - Preferred

Licenses and Certifications
  • COMPTIA Security+, A+, Microsoft 365 Certified: Fundamentals, Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate, Microsoft 365 Certified: Administrator Expert, AZ-900, MS-900 - Preferred Upon Hire

Travel Requirements
Qualifications
Skills and Abilities
Essential Technical/Motor Skills
  • Must be able to accurately code parameters for the installation, modification and implementation of computer system tables and configure accurately data communications software and hardware.
  • Be able to conduct a technical conversation over the telephone with vendor technical support personnel.
  • Receive computer problem calls from other IS staff members and quickly and courteously resolve their problems.
  • Ability to give technical guidance over the telephone.

Interpersonal Skills
  • Maintain a courteous and respectful attitude.
  • Be able to communicate directly with vendors about their software or hardware products.
  • Assist IS staff members with technical guidance and problem resolution.
  • Function well by themselves or as a member of a project team.
  • Exhibit a high degree of responsibility in maintaining the confidentiality of information.

Essential Physical Requirements
  • Must be able to sit at a desk for long periods of time while working at a computer terminal.
  • Must be able to enter data at a computer terminal or personal computer keyboard.

Essential Mental Abilities
  • Must be able to manipulate numbers in hexadecimal dumps and convert the data to decimal.
  • Summarize detail numerical data into meaningful summary data.
  • Interpret, analyze and monitor data from the computer operating system and Database Management System to forecast trends in software and hardware performance and utilization.
  • Must be able to read and comprehend a variety of computer software and hardware documentation.

Essential Sensory Requirements
  • Must be able to read and comprehend technical manuals.
  • See indicator lights or digital displays on communication devices.
  • Ability to see displayed information on computer terminals and personal computers.
  • Must have the ability to hear a telephone conversation when responding to a computer problem, giving technical guidance, or talking to software or hardware vendors.

Exposure to Hazards
  • Potential exists for electrical shock.

Other Skills and Abilities
About Us
Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.
Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

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