Customer Service and Support Specialist Marblehead, Ma | Hybrid/In-Office/Remote | Full-Time Are ... Prior experience in payroll or using platforms like isolved is a plus - but above all, we're ...
Customer Service and Support Specialist Marblehead, Ma | Hybrid/In-Office/Remote | Full-Time Are ... Prior experience in payroll or using platforms like isolved is a plus - but above all, we're ...
Remote Isolved information
What is the difference between Remote Isolved vs Remote ADP Payroll Specialist?
| Aspect | Remote Isolved | Remote ADP Payroll Specialist |
|---|---|---|
| Credentials | Payroll certifications, HRIS system knowledge | Payroll certifications, ADP-specific training |
| Work Environment | Remote, HR/payroll software management | Remote, payroll processing using ADP platform |
| Industry Usage | HR and payroll service providers, SMBs | Payroll service providers, HR departments |
| Search & Comparison Intent | Understanding payroll software roles | ADP payroll job roles and responsibilities |
Remote Isolved and Remote ADP Payroll Specialist roles both involve payroll processing and HRIS management in a remote setting. The main difference lies in the specific software platforms used: Isolved versus ADP. Both roles require payroll certifications and are common in HR and payroll service industries, but they focus on different payroll systems, influencing the skills and certifications needed.
What cities near Medford, MA are hiring for Remote Isolved jobs?
Cities near Medford, MA with the most Remote Isolved job openings:
Payroll Customer Service and Support Specialist
Marblehead, MA • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 21 days ago
Job description
Customer Service and Support Specialist Marblehead, Ma | Hybrid/In-Office/Remote | Full-Time
Are you passionate about client service and ready to take the next step in your career in payroll and HR tech? Join our team as a Customer Service and Support Specialist and help businesses thrive by supporting them through their payroll, tax, and HR technology needs.
In this role, you'll work directly with clients to resolve payroll inquiries, build onboarding and benefits tools in the isolved platform, and train users on best practices. You'll manage support cases through our CRM, contribute to process improvements, and become a trusted partner to the organizations we serve.
We're looking for someone who is detail-oriented, tech-savvy, and confident communicating with clients across various channels. Prior experience in payroll or using platforms like isolved is a plus - but above all, we're looking for someone with a customer-first mindset and a drive to grow.
What You'll Do:
- Support clients with payroll, tax, timekeeping, benefits, onboarding, and more
- Troubleshoot issues, ensure data accuracy, and provide platform training
- Manage tasks through CRM systems like Salesforce and collaborate with internal teams
- Help improve our service and client experience through proactive support
What You Bring:
- Experience in payroll, tax, or HR systems preferred (especially isolved)
- Clear communication skills and strong attention to detail
- Ability to manage multiple priorities and maintain a solution-oriented mindset
- A collaborative, team-focused attitude
What We Offer:
- Competitive salary
- Medical, dental, vision, and 401(k) with company match
- PTO and company-paid holidays
- Ongoing training and career development
- A supportive, team-oriented culture that values your contributions
Ready to make an impact and grow your career with a company that puts people first? Apply now and let's grow together.
#hiring #payrolljobs #customersupport #HRtech #iSolved #careers #CommPayHr
About Commonwealth Payroll & HR
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Marblehead, MA, US
Year founded
2006