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Remote Irt Interactive Response Technologies Jobs in Alabama

Hexagon AB

CAD Implementer, Remote- US

Madison, AL · On-site +1

Remote Req Id: 3049 Responsibilities Octave is seeking a CAD System Consultant to lead the ... This role is critical to delivering mission-critical technology that supports emergency response ...

Harris

You will oversee the people, processes, technology, and performance of the Support function ... Own departmental KPIs, including customer satisfaction, SLA attainment, response and resolution ...

Harris

You will oversee the people, processes, technology, and performance of the Support function ... Own departmental KPIs, including customer satisfaction, SLA attainment, response and resolution ...

Harris

... T services, and DevOps practices (CI/CD, automation, monitoring, incident response). * Establish ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Harris

... T services, and DevOps practices (CI/CD, automation, monitoring, incident response). * Establish ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Motorola

Senior DevOps Engineer (US REMOTE)

Birmingham, AL · Remote

$140K - $170K/yr

... response, and exchange life-saving information. The solutions we create apply exciting technologies ... Candidate can live anywhere in the United States. #LI-MP2 #LI-REMOTE Basic Requirements * 8+ years ...

Varsity Tutors

AP Physics 2 Tutor

Montgomery, AL · Remote

$18 - $40/hr

... technology. * Curriculum Awareness & Adaptive Instruction: Familiar with AP Physics 2 curriculum ... interactive simulations, visual field representations, and AP-style free-response practice to ...

Varsity Tutors

AP Physics 2 Tutor

Tuscaloosa, AL · Remote

$18 - $40/hr

... technology. * Curriculum Awareness & Adaptive Instruction: Familiar with AP Physics 2 curriculum ... interactive simulations, visual field representations, and AP-style free-response practice to ...

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Remote Irt Interactive Response Technologies information

What is the difference between Remote IRT Interactive Response Technologies vs Remote Clinical Data Coordinator?

AspectRemote IRT Interactive Response TechnologiesRemote Clinical Data Coordinator
CertificationsTypically requires IRT system training, clinical trial software knowledgeRequires clinical data management certifications (e.g., CDMP, CDISC)
Work EnvironmentSoftware platforms, clinical trial sites, remote supportData entry, review, and management in clinical trials
Industry UsageUsed by pharmaceutical companies for trial randomization and patient managementUsed by CROs and pharma for data accuracy and compliance

While both roles support clinical trials, Remote IRT Interactive Response Technologies focuses on managing randomization and trial logistics through specialized software, whereas Remote Clinical Data Coordinators handle data entry, validation, and management to ensure trial integrity.

What are popular job titles related to Remote Irt Interactive Response Technologies jobs in Alabama?

For Remote Irt Interactive Response Technologies jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Irt Interactive Response Technologies jobs in Alabama look for?

The top searched job categories for Remote Irt Interactive Response Technologies jobs in Alabama are:

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Cities in Alabama with the most Remote Irt Interactive Response Technologies job openings:

Remote Irt Interactive Response Technologies jobs near you

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • On-site, Remote

$65K - $75K/yr

Full-time

PTO

Posted 8 days ago

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD - "Do What You Say You Will Do," DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary
DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI's remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities
Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.

Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.

Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.

Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.

Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.

Minimum Qualifications
Education
  • Bachelor's degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.

Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.

Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.

Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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