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Remote Intune Engineer Jobs in Washington (NOW HIRING)

NOC Analyst

Washington, DC · Remote

$45 - $50/hr

Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a NOC Analyst to support ... Coordinate with system administrators, engineers, and infrastructure teams for issue resolution.

Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC ... Serve as primary liaison between SOC/NOC, incident response, engineering, and infrastructure teams.

Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a Reporting ... Collaborate with operations, cybersecurity, and engineering teams to define and refine reporting ...

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Remote Intune Engineer information

What are the key skills and qualifications needed to thrive as a Remote Intune Engineer, and why are they important?

To thrive as a Remote Intune Engineer, you need a solid understanding of endpoint management, device configuration, and security policies, often supported by relevant IT certifications such as Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related automation or scripting tools like PowerShell is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this remote role. These abilities ensure secure, efficient device management and support seamless operations for distributed workforces.

What is the difference between Remote Intune Engineer vs Remote Endpoint Management Specialist?

AspectRemote Intune EngineerRemote Endpoint Management Specialist
CertificationsMicrosoft Certified: Endpoint Manager, Intune certificationsSimilar certifications in endpoint management and device security
Work EnvironmentIT teams, cloud-based management, remote supportDevice management, security, troubleshooting across platforms
Industry UsageIT services, enterprise organizations, tech companiesHealthcare, education, corporate sectors

The Remote Intune Engineer primarily focuses on deploying, configuring, and managing devices using Microsoft Intune, emphasizing cloud-based device management. The Remote Endpoint Management Specialist handles broader device security and management across various platforms. While both roles require similar certifications and work environments, the Intune Engineer specializes in Microsoft solutions, whereas the Endpoint Management Specialist may work with multiple tools and platforms.

What does a Remote Intune Engineer do?

A Remote Intune Engineer specializes in configuring, managing, and troubleshooting Microsoft Intune, which is a cloud-based service for mobile device and application management. They work remotely to help organizations deploy, secure, and monitor devices and applications across various platforms, such as Windows, iOS, and Android. Their responsibilities include setting up compliance policies, managing software updates, supporting end-users, and ensuring the security of devices and data within an organization. This role requires strong technical knowledge of Intune, Microsoft 365, and related cloud technologies.

What are some common challenges faced by Remote Intune Engineers and how can they be addressed?

Remote Intune Engineers often encounter challenges such as troubleshooting device compliance issues without physical access, managing diverse device platforms, and ensuring consistent policy deployment across remote endpoints. To address these, strong communication with end-users and IT teams is vital, along with leveraging remote diagnostic tools and detailed documentation. Staying updated with the latest Intune features and best practices can also help efficiently resolve issues and maintain security standards across distributed environments.
What job categories do people searching Remote Intune Engineer jobs in Washington look for? The top searched job categories for Remote Intune Engineer jobs in Washington are:
What cities in Washington are hiring for Remote Intune Engineer jobs? Cities in Washington with the most Remote Intune Engineer job openings:
Systems Administrator (Monday to Friday, 12 PM to 9 PM EST Shift)

Systems Administrator (Monday to Friday, 12 PM to 9 PM EST Shift)

Thrive

Fairfax, VA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

SHIFT: Monday to Friday 12 PM to 9 PM ET
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Responsibilities
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
  • Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
  • Support and troubleshoot diverse computing environments across a wide range of business clients.
  • Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
  • Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
  • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
  • Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
  • Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
  • Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
  • Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
  • Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
  • Review client environments for security best practices, proactively identifying risks and participating in change management activities.
  • Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
  • Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Required Qualifications
  • 3-5 years in IT support/operations, including MSP or multi-tenant experience.
  • Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
  • Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
  • Experience with endpoint security (EDR/AV), backup/DR, patch management.
  • Proficient with PowerShell scripting and automation.
  • Strong incident management, change control, and documentation.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.
  • Excellent customer service skills

Optional Qualifications:
  • Willingness to visit nearby client sites, when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications
  • CompTIA Network+ / A+
  • Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
  • ITIL v4 Foundation (modules).