Overview
F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers.ย While call center experience is preferred, no prior experience is necessary.ย We provide all the equipment you need to succeed in a remote work environment.ย
Key Responsibilities:ย
- Provide top-notch customer service via phone, email, and chat channelsย
- Act as a liaison with customers, ensuring clear communication and scheduling of servicesย
- Handle inquiries, resolve issues, and provide information about our servicesย
- Maintainย accurateย and up-to-date customer records in our systemย
- Collaborate with other team members to ensure a seamless customer experienceย
- Ability to thrive in a fast-paced setting with clear processes and strong team support
Qualifications:ย
- Excellent communication skills, both written and verbalย
- Strong customer-centric mindset and a genuine desire to help othersย
- Ability to work independently and efficiently in a remote settingย
- High-speed internet connection (minimum 50 Mbps) and a dedicated workspaceย
- Basic computerย skills;ย proficiencyย with office software and the ability to learn new systems quicklyย
What We Offer:
- Fully equipped remote work setup, including computers, monitors, and other necessary equipmentย
- Competitive compensation and performance-based incentivesย
- Fixed work schedules that allow you to plan ahead (this position will support the business in Eastern Standard Time)
- Health, dental, and vision insuranceย
- Retirement savings plan with employer matchย
- Paid time off and holidaysย
- Professional development and training opportunitiesย
- Employee discounts on company servicesย
At F.H. Furr, we believe in empowering our team members to excel in their roles, even in a remote environment. Ifย you'reย a customer-focused individual withย strong communicationย skills and a willingness to adapt toย new technologies, we invite you to join us and be a part of our commitment to exceptional service.ย
F. H. Furr may conduct a preemployment background check and drug test, subject to applicableย law.ย
Posted Min Pay RateUSD $17.00/Hr.Posted Max Pay RateUSD $19.00/Hr.Employment Type: FULL_TIME