ZipRecruiter

Log In

2

Remote Intuit Customer Service Jobs in Poway, CA

Intuit

VP, Design - Virtual Expert Platform

San Diego, CA · On-site +1

$147K - $188K/yr

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS ...

Intuit

VP, Design - Virtual Expert Platform

San Diego, CA · Remote

$147K - $189K/yr

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS ...

Intuit

VP, Design - Virtual Expert Platform

San Diego, CA · Remote

$147K - $189K/yr

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS ...

Intuit

VP, Design - Virtual Expert Platform

San Diego, CA · Remote

$147K - $189K/yr

Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS ...

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Chula Vista, CA · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

next page

Showing results 1-20

All JobsIntuit Customer Service JobsRemote Intuit Customer Service JobsRemote Intuit Customer Service Jobs in Poway, CA

Remote Intuit Customer Service information

See Poway, CA salary details

$12

$23

$35

How much do remote intuit customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote intuit customer service in Poway, CA is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.06 per hour, depending on experience, location, and employer.

What is the difference between Remote Intuit Customer Service vs Remote QuickBooks Support Specialist?

AspectRemote Intuit Customer ServiceRemote QuickBooks Support Specialist
Required CredentialsBasic customer service skills, sometimes certifications in customer supportKnowledge of QuickBooks, accounting software, certifications may include QuickBooks ProAdvisor
Work EnvironmentRemote, customer-facing, support via phone, chat, emailRemote, technical support, troubleshooting QuickBooks issues
Employer & Industry UsageIntuit, finance, accounting, software supportIntuit, accounting, bookkeeping, financial software support

While both roles involve remote support for Intuit products, Remote Intuit Customer Service focuses on general customer inquiries and account assistance, whereas Remote QuickBooks Support Specialists handle technical issues related to QuickBooks software. The latter requires more specialized accounting knowledge and technical troubleshooting skills.

What job categories do people searching Remote Intuit Customer Service jobs in Poway, CA look for?

The top searched job categories for Remote Intuit Customer Service jobs in Poway, CA are:

What cities near Poway, CA are hiring for Remote Intuit Customer Service jobs?

Cities near Poway, CA with the most Remote Intuit Customer Service job openings:

Remote Intuit Customer Service jobs near you
Infographic showing various Remote Intuit Customer Service job openings in Poway, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,097 per year, or $23.6 per hour.

VP, Design - Virtual Expert Platform

Intuit

San Diego, CA • On-site, Remote

$147K - $188K/yr

Full-time

Re-posted 29 days ago

Intuit rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

108th of 246 rated software companies

Job description

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers and businesses. Across our leading brands - Turbo Tax, Credit Karma, QuickBooks, and Mailchimp - Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work.
Intuit Customer Success (ICS) is evolving from a traditional support function into a core growth and experience engine for Intuit. As part of our AI-powered, services-led platform strategy, ICS orchestrates advanced AI capabilities and human expertise to deliver "done-for-you" experiences that drive revenue growth, deepen customer confidence, and strengthen long-term retention across the Intuit ecosystem. Powered by the world's largest expert network and the Virtual Expert Platform (VEP), we are embedding AI + HI directly into the customer journey to create a durable competitive advantage.
The Opportunity
We are seeking an innovative, AI-native VP of Design to provide executive leadership across ICS and VEP - the organization shaping how AI and human expertise work together to power a multi-billion-dollar services ecosystem and unlock an incremental $10B growth opportunity for Intuit.
This leader will ensure that our capabilities are delivered as a coherent platform while enabling high-impact, end-to-end service experiences through world-class service design. You will lead an integrated design organization spanning platform product design and service design-along with research, design technology, operations, and design labs - aligning platform capability development, embedded service experiences, and go-to-market strategy into a unified system that drives adoption and growth.
This isn't just a leadership role; it is an opportunity to architect the future of AI-powered, expert-driven financial services and redefine how millions of customers access trusted expertise by leading the platform design for the intersection of AI + HI.
Responsibilities
What You'll Do
This is a high-impact executive role where you will own the end-to-end design strategy for our global expert and customer experiences.
  • Platform Product Design: Lead the design for the core capabilities used widely across the Intuit ecosystem by both customers and experts.
  • Service Design Enablement: Orchestrate complex, end-to-end service journeys that connect consumers, small businesses, and accountants with experts in real-time. Drive service design across ICS to ensure AI and HI (Human Intelligence) experiences are cohesive, scalable, and effective across virtual and embedded models.
  • Vision & Strategy: Champion a bold, long-term vision for customer and experience experiences.
  • Design at Scale: Lead a massive design organization in building component libraries and design systems that power innovation across all Intuit offerings.
  • ICS Expert Studio Oversight: Oversee the Expert Studio that supports service adoption, business growth, and deep customer understanding.
  • Influence & Partner: Act as a strategic partner to key stakeholders across every segment of Intuit, balancing short-term execution with long-term Design-driven innovation.
  • Cross-Functional Leadership: Partner closely with Product, Engineering, and ICS leaders to define strategy and deliver end-to-end (E2E) experiences.
  • Inspire and Coach: Lead and grow a high-performance culture of designers, fostering a culture of innovation, creativity, accountability, and continuous improvement.

Impact & Key Metrics:
  • Platform Adoption: Measure the usability and effectiveness of VEP-powered experiences embedded across Intuit products.
  • Growth Outcomes: Drive increased customer engagement, confidence, and adoption of expert-led services.
  • AI + HI Effectiveness: Improve customer resolution rates and expert productivity through optimized AI-powered workflows.
  • Experience Quality: Deliver measurable improvements in clarity and consistency across all ICS service journeys.

Qualifications
We are looking for a dynamic, passionate leader who can thrive in a fast-paced, complex environment.
  • Platform Leadership: Deep experience designing and scaling end-to-end platform experiences that connect multiple products into a unified ecosystem, anchored by strong design systems.
  • Service Design: Lead service design experiences, tying together the entire ecosystem and all the invisible strings that make a customer's experience work.
  • Design Craft & Holistic Design Approach: You bring a passion for design excellence, valuing interaction, visual, content, motion, and research - and know how to unify them into cohesive systems.
  • Customer-Obsession: You anchor strategy in customer needs and outcomes, balancing vision with measurable impact.
  • Strategic Leadership & Influence: Comfortable influencing across all levels of the organization with both, well-informed perspectives.
  • AI & Conversational Mastery: Familiarity with web, mobile, and conversational technologies and how they impact the feasibility of AI-driven design solutions.
  • Strategic Storytelling: Masterful ability to visualize complex concepts and articulate a strategic vision that inspires developers, partners, and customers alike.

Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Diego $338,000 - $457,500
Mountain View, CA $384,500- $520,500

What Intuit employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply