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Remote Insurance Utilization Review Jobs in Massachusetts

A background in utilization review for an insurance company or experience in case management * Familiarity with Milliman Care Guidelines Soft Skills: * Critical thinking skills *All employees working ...

Consultant

Southborough, MA · On-site +1

$100K - $125K/yr

Analyze data and financial metrics , conduct utilization reviews, and perform peer audits to ... Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * Financial Benefits : ESPP; 401k;

Medical Director

MA · On-site +1

$173K - $250K/yr

... reviews, evaluation of medical policy, utilization trend management, quality, appeals and ... Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key ...

Medical Director

Boston, MA · On-site +1

$173K - $250K/yr

... reviews, evaluation of medical policy, utilization trend management, quality, appeals and ... Our Investment in You: • Full-time remote work • Competitive salaries • Excellent benefits ...

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Remote Insurance Utilization Review information

What is the difference between Remote Insurance Utilization Review vs Remote Claims Reviewer?

AspectRemote Insurance Utilization ReviewRemote Claims Reviewer
CredentialsTypically requires nursing or healthcare-related certifications, such as RN or licensed healthcare professionalUsually requires insurance or claims processing knowledge, sometimes with certifications like CPC or CPC-H
Work EnvironmentRemote, healthcare or insurance company settings, reviewing medical necessity and appropriateness of servicesRemote, insurance companies or third-party administrators, reviewing claims for accuracy and compliance
Industry UsageCommonly used in healthcare insurance to evaluate medical necessityUsed across insurance sectors to process and validate claims

Remote Insurance Utilization Review focuses on assessing the medical necessity of services, often requiring healthcare credentials. Remote Claims Reviewers handle claims processing and validation, emphasizing insurance knowledge. Both roles are remote and industry-specific but differ in their primary responsibilities and required qualifications.

How does a remote insurance utilization review professional collaborate with healthcare providers and insurance companies?

Remote insurance utilization review professionals regularly interact with healthcare providers to gather patient information, clarify treatment plans, and ensure that clinical documentation supports insurance requirements. They also communicate with insurance companies to advocate for patient care, provide necessary justifications, and resolve coverage issues. While the work is done remotely, collaboration typically occurs via secure email, phone calls, and virtual meetings, requiring strong communication and organizational skills to ensure timely and accurate exchange of information.

What is a remote insurance utilization review?

Remote insurance utilization review jobs involve evaluating medical records and treatment plans to determine whether healthcare services are medically necessary and covered by a patient’s insurance plan. Professionals in these roles, often nurses or other healthcare specialists, work from home and communicate with healthcare providers, insurance companies, and patients. Their main goal is to ensure that patients receive appropriate care while also helping insurance companies manage costs and comply with regulations.

What skills and qualifications are needed for a remote insurance utilization review specialist?

To thrive as a Remote Insurance Utilization Review Specialist, you need a strong understanding of medical terminology, clinical guidelines, and insurance policies—usually supported by a nursing or health-related degree and relevant licensure. Familiarity with electronic medical record (EMR) systems, insurance claims platforms, and utilization review software is essential. Strong analytical skills, attention to detail, and effective written communication are crucial soft skills for this role. These competencies ensure accurate case evaluations, compliance with regulations, and clear communication between healthcare providers and insurers.

What are popular job titles related to Remote Insurance Utilization Review jobs in Massachusetts?

For Remote Insurance Utilization Review jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Utilization Review jobs in Massachusetts look for?

The top searched job categories for Remote Insurance Utilization Review jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Insurance Utilization Review jobs?

Cities in Massachusetts with the most Remote Insurance Utilization Review job openings:

Infographic showing various Remote Insurance Utilization Review job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Utilization Management Nurse BWH

Mass General Brigham

Boston, MA • On-site, Remote

$41.71 - $105.65/hr

Part-time

Posted 4 days ago


Brigham and Women's Hospital rating

8.1

Company rating: 8.1 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

117th of 1,059 rated hospitals


Job description

Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Staff Nurse - Per Diem Rotating Day - BWH Utilization Management
The Insurance Support Nurse participates in the timely management of denials that are received in the Care Coordination Department. Through sound knowledge of utilization management, the nurse is able to assess a patient's level of care after review of the medical record. The nurse is a part of the care coordination staff and works closely with care coordination, medical and nursing staff to appeal denied claims and expedite appeal processes and case closure. The nurse works closely with admitting and finance staff, to process denied claims.
For newly licensed nurses a Bachelor of Science Degree in Nursing is required.
Does this position require Patient Care? No
Essential Functions
- Utilization Management
Collaborates with appropriate individuals, departments and payers to ensure appropriateness of admission, continued days of stay and reimbursement.
1. Utilizing industry accepted utilization and or medical management criteria and can apply criteria to cases retrospectively to determine appropriateness of admission and days of stay, level of care, and over and under utilization.
2. Demonstrates working knowledge about different industry criteria sets like Milliman, and InterQual.
3. Demonstrates in depth understanding of all insurance plans, including Medicare, Medicaid, other entitlement programs as well as commercial insurances and other types of plans: PPO, HMO, or indemnity.
4. Serves as a resource to staff and physicians for questions about the process of denial of care for Medicare, Medicaid or other insurances.
5. Assists with the preparations of denial notices given to patients.
6. Reviews cases retrospectively when requested by finance department to determine if admission relates to continue care for Medicare.
- Denial Management
Coordinates the filing of appeals for clinical denials and works with other departments to ensure payment for care provided.
1. Reviews denial letters and sends letters to other departments if appropriate.
2. Communicates with attending physician and care coordination nurse around notification of denial of care to gain understanding of the care needs of the patient.
3. Works with physician advisor to write appeal letters for denied care and sends letters to insurance companies.
4. Documents denials in the BWH/MGB's Denial Database.
5. Follows up with insurance companies on claims status for clinical denials.
- Team Work
Assists with variety of functions and responsibilities of care coordination department to ensure that all state and federal mandates are followed. Participates in the ongoing evaluation of practice patterns and systems, support efforts to improve quality, cost and satisfaction outcomes.
1. Expert on observation status and reviews observation patients as assigned.
2. Assists in the completion of utilization reviews to insurers and intermediaries.
3. Anticipates and troubleshoots claim and reimbursement issues.
4. Assists in the review of Medicare reports as assigned.
5. Participates in BWH and MGB's Finance projects.
6. Active Member of the ATO/Denial Committee and UR Committee.
7. Other duties as assigned.
Qualifications
Education
Bachelor's Degree Nursing required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Massachusetts Registered Nurse
Experience
  • Previous experience in a hospital or health care setting required
  • Hospital utilization review and medical criteria sets required
  • Five years medical or surgical staff nurse experience required
  • Experience with leveling tool criteria required (such as InterQual or Milliman)

Knowledge, Skills and Abilities
- Strong clinical assessment skills, excellent interpersonal skills including ability to work collaboratively and cooperatively within a team and internal and external customers.
- Strong organizational skills and ability to set priorities.
- Ability to compile data from concurrent and retrospective medical review to determine clinical appropriateness, level of care and discharge plan; excellent written and verbal communication skills.
- Computer skills.
- Knowledge and skills to differentiate levels of care.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
45 Francis Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$41.71 - $105.65/Hourly
Grade
MNA333
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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