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Remote Insurance Claims Jobs in Reston, VA (NOW HIRING)

Sagility

Licensed Health Insurance Agents

Washington, DC · Remote

$20/hr

... claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries ... This is a seasonal, fully remote opportunity. Schedules, pay rates, program details, and assignment ...

Deloitte

Epic Denials Manager

Rosslyn, VA · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Deloitte

Epic Denials Manager

Mclean, VA · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Deloitte

Epic Denials Manager

Washington, DC · Remote

Oversight and management of claims and denials management follow-up operations. Analyzes, plans and ... This is a remote role with minimal travel requirements. A successful candidate would possess these ...

Addison Group

Paralegal (Litigation)

Chevy Chase, MD · Remote

$30 - $40/hr

Related industry experience may include real estate, title, foreclosure, trust, insurance claims, compliance, or comparable financial/legal operations. * Previous experience working in a fully remote ...

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All JobsInsurance Claims JobsRemote Insurance Claims JobsRemote Insurance Claims Jobs in Reston, VA

Remote Insurance Claims information

See Reston, VA salary details

$13

$24

$44

How much do remote insurance claims jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote insurance claims in Reston, VA is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.78 per hour, depending on experience, location, and employer.

What is a remote insurance claims?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in remote insurance claims?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What are some common challenges faced in a remote insurance claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are the most commonly searched types of Insurance Claims jobs in Reston, VA?

The most popular types of Insurance Claims jobs in Reston, VA are:

What are popular job titles related to Remote Insurance Claims jobs in Reston, VA?

For Remote Insurance Claims jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Claims jobs in Reston, VA look for?

The top searched job categories for Remote Insurance Claims jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Insurance Claims jobs?

Cities near Reston, VA with the most Remote Insurance Claims job openings:

Remote Insurance Claims jobs near you
Infographic showing various Remote Insurance Claims job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,858 per year, or $24.5 per hour.

Customer Service Representative

Five Star Solutions

Woodbridge, VA • Remote

$14/hr

Full-time

Posted 10 days ago

Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.

We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.

Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call
Qualifications

The ideal candidate is:

  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus
$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 10:00am-7:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.

If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.

Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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