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Remote Insurance Claims Jobs in Decatur, GA (NOW HIRING)

... remote environment * Comfortable with technology and the ability to evolve the claims systems and ... Generous health-insurance package with nationwide coverage, vision, & dental * 401(k) retirement ...

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Remote Insurance Claims information

See Decatur, GA salary details

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How much do remote insurance claims jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote insurance claims in Decatur, GA is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Insurance Claims position, and why are they important?

To thrive in a Remote Insurance Claims role, you need a solid understanding of insurance policies, claims processing, and investigative techniques, often supported by experience in insurance or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes required certifications such as AIC (Associate in Claims) are important. Exceptional communication, active listening, time management, and problem-solving skills help professionals excel in remote, client-facing environments. These abilities ensure accuracy, efficiency, and positive customer experiences throughout the claims resolution process.

What is a Remote Insurance Claims job?

A Remote Insurance Claims job involves reviewing, processing, and managing insurance claims from a remote location. Professionals in this role assess documentation, communicate with policyholders, and determine claim validity based on policy terms. They may work for insurance companies, third-party administrators, or as independent adjusters. Strong analytical, communication, and customer service skills are essential for success in this position.

What are some common challenges faced in a Remote Insurance Claims role and how are they managed?

One common challenge in a Remote Insurance Claims role is maintaining effective communication with clients and team members while working outside a traditional office environment. Professionals overcome this by utilizing secure messaging, video conferencing, and robust claims management platforms to ensure consistent updates and collaboration. Staying organized and self-motivated is also key, as remote claims adjusters often manage a high volume of cases independently. Employers typically provide training and ongoing support to help remote employees navigate complex claims, maintain compliance, and deliver timely resolutions.

What are popular job titles related to Remote Insurance Claims jobs in Decatur, GA? For Remote Insurance Claims jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Claims jobs in Decatur, GA look for? The top searched job categories for Remote Insurance Claims jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Insurance Claims jobs? Cities near Decatur, GA with the most Remote Insurance Claims job openings:
Content Claims Specialist - In-House - Level I

Content Claims Specialist - In-House - Level I

Crawford and Company

Peachtree Corners, GA • Remote

Full-time

Posted 6 days ago


Job description

Launch Your Claims Career from Home - Content Claims Made Simple!

Position: Content Claims Specialist - InHouse (Level I)
Location & Work Setup: Remote (USA)

What You'll Do
Act as a thirdparty intermediary between insurers' property adjusters and policyholders
Handle valuations for total loss content claims (theft, water, fire, and other perils)
Process claims accurately and on time using exclaim, edjuster's webbased platform
Manage assigned claim files and complete daily documentation and administrative tasks

What We're Looking For
Organized, detailoriented, and comfortable working in a homebased office
Ability to manage claim volumes and track time and activities accurately

  • A Secondary School diploma.
  • Some prior background/experience in the property claims industry would be considered an asset.
  • Strong computer skills (MS Office/Outlook, etc.)
  • Ability to communicate effectively verbally and in writing in English
  • Strong communication skills
  • Demonstrated ability to adapt to change and new technology
  • Willingness to learn and continuously improve
  • Be able to provide an adequate workspace, free of noise.
  • Employee must provide their own high speed internet service (a portion will be reimbursed after the waiting period).
  • Company equipment will be provided. It is the employee's responsibility to care and maintain the equipment, as per policy.

#LI-JC3 #LI-Remote

  • As part of this role, responsibilities include, but are not limited to the following:
    • Conduct research and pricing of contents based on like, kind and quality valuation by working with various edjuster research methodology of completed claims inventories, schedule of loss forms and from contractor's lists.
    • Submit completed claims reports to Insurance adjusters, close files to meet edjuster's performance cycle times and productivity standards.
    • Perform content valuation according to Company performance/productivity standards.
    • Ensure consistent and quality turnaround of all claims in accordance with the Company's productivity and performance standards.
    • Report/record all time spent on each claim file on a consistent and daily basis.
    • Maintain claim related notes in the Company's Claims System/Web-application (exclaim), relating to incurred hours over productivity standards, as well as related to specific issues and other pertinent notes.
    • Ensure effective and professional communications with all key stakeholders in the claims process, including; edjuster claims representatives, adjusters, policyholders and industry contractors.
    • Consistently promote edjuster's brand, image and reputation in a professional and positive manner.
    • Performs other duties as assigned.