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Remote Insurance Claims Manager Jobs in Boston, MA

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

Following up consistently and managing your own daily activity * Attending weekly virtual training ... remote, open to all U.S. locations * Able to pass a background check * Life and Health Insurance ...

Nexera

Entry Level Remote Insurance Sales

Boston, MA · Remote

$1.5K - $3.2K/wk

Following up consistently and managing your own daily activity * Attending weekly virtual training ... remote, open to all U.S. locations * Able to pass a background check * Life and Health Insurance ...

HMG Careers

Sales Executive - Remote

Brockton, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

New

HMG Careers

Sales Executive - Remote

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

New

Liberty Mutual Insurance

Environmental Claims Officer

MA · On-site +1

$94K/yr

... manage high-exposure environmental, pollution, toxic tort, and mass litigation claims within our ... We will also consider highly qualified remote candidates who do not reside near a hub location.

Deloitte

Epic Denials Management Operator

Boston, MA · Remote

$19.50 - $26/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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Showing results 21-40

All JobsInsurance Claims JobsRemote Insurance Claims Manager JobsRemote Insurance Claims Manager Jobs in Boston, MA

Remote Insurance Claims Manager information

See Boston, MA salary details

$38K

$95.5K

$151K

How much do remote insurance claims manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote insurance claims manager in Boston, MA is $95,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $114,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote insurance claims manager?

To thrive as a Remote Insurance Claims Manager, you need in-depth knowledge of insurance policies, claims processes, and regulatory requirements, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management software, digital documentation tools, and, in some cases, certifications like AIC (Associate in Claims) are typically required. Excellent problem-solving, leadership, and communication skills help manage teams remotely and resolve complex claims efficiently. These skills ensure accurate claims processing, regulatory compliance, and effective team coordination in a virtual environment.

What does a remote insurance claims manager do?

A Remote Insurance Claims Manager oversees the process of evaluating, processing, and resolving insurance claims, all while working from a remote location. They manage a team of claims adjusters, review claims for accuracy and compliance, and ensure timely settlements for policyholders. This role often involves communicating with clients, liaising with other departments, and leveraging technology to streamline claims handling. The remote aspect allows managers to perform all duties using digital tools, making communication and documentation critical parts of the job.

How does a remote insurance claims manager typically coordinate with on-site team members and external partners?

As a Remote Insurance Claims Manager, you will frequently collaborate with on-site adjusters, underwriters, and external partners such as legal advisors and service vendors. Most communication is conducted via video conferencing, email, and specialized claims management platforms. You’ll be responsible for ensuring seamless information flow, timely updates, and resolution of claims by coordinating virtual meetings and maintaining clear documentation. Developing strong remote communication and organizational skills is essential for success in this role.

What is the difference between Remote Insurance Claims Manager vs Remote Insurance Adjuster?

AspectRemote Insurance Claims ManagerRemote Insurance Adjuster
CredentialsTypically requires a claims management certification or industry experienceRequires licensing and certifications specific to insurance adjusting
Work EnvironmentOversees claims teams, manages processes remotelyEvaluates individual claims remotely, often in the field or from home
Employer & Industry UsageUsed by insurance companies for claims oversightUsed by insurance companies for claim evaluation and settlement
Search & Comparison IntentPeople compare managerial roles in claims processingPeople compare roles focused on claim assessment and settlement

The main difference is that a Remote Insurance Claims Manager oversees claims teams and manages claims processes remotely, requiring management experience and certifications. In contrast, a Remote Insurance Adjuster evaluates individual claims, often needing specific licensing and adjusting certifications. Both roles are integral to the insurance industry but differ in responsibilities and focus areas.

What are the most commonly searched types of Remote Insurance Claims jobs in Boston, MA? The most popular types of Remote Insurance Claims jobs in Boston, MA are:
What are popular job titles related to Remote Insurance Claims Manager jobs in Boston, MA? For Remote Insurance Claims Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Claims Manager jobs in Boston, MA look for? The top searched job categories for Remote Insurance Claims Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Insurance Claims Manager jobs? Cities near Boston, MA with the most Remote Insurance Claims Manager job openings:
Remote Insurance Claims Manager jobs near you
Infographic showing various Remote Insurance Claims Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,453 per year, or $45.9 per hour.

Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuste

Liberty Mutual

Boston, MA • On-site, Remote

$113K/yr

Full-time

Re-posted 17 days ago

Liberty Mutual rating

8.9

Company rating: 8.9 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

48th of 304 rated insurance

Job description

Description
The Claims Specialist works within a Claims Team, using the latest technology to manage a caseload of commercial rideshare, also known as Transportation Network Company (TNC), claims from initial investigation through resolution. The role handles claims involving complex injuries as well as claims involving high policy limits, attorney representation, litigation, uninsured/underinsured motorist coverage, and 3rd-party bodily injury.
The Claims Specialist leverages expertise in coverage and liability, reserve analysis, damages assessment, negotiation strategy, and litigation management. This role partners with defense counsel, internal claims partners, and external vendors to ensure claims are managed accurately and efficiently, consistent with policy provisions, regulatory requirements, and company standards.
You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Weatogue, CT; Indianapolis, IN; Plano, TX; Suwanee, GA; or Lake Oswego, OR; Las Vegas, NV; Chandler, AZ. (Please note this policy is subject to change.)
Responsibilities:
  • Owns complex commercial rideshare/TNC claims from investigation through resolution, including determining coverage, liability, damages, and appropriate claim outcomes.
  • Reviews commercial policy language, endorsements, exclusions, limits, conditions, and applicable coverage requirements to determine coverage.
  • Investigates complex losses involving significant injuries, attorney representation, litigation, and UM/UIM coverages
  • Evaluates the severity and complexity of injuries to assess medical exposure, future damages, and overall claim value.
  • Establishes, documents, and updates accurate reserves throughout the life of the claim based on severity, exposure, venue, liability, policy limits, litigation status, and evolving facts.
  • Determines amounts owed, evaluates settlement value, negotiates with plaintiff counsel and other parties, and authorizes settlements and payments within assigned authority; recommends or issues denials when appropriate.
  • Manages attorney-represented and litigated claims, including developing resolution strategies and coordinating with defense counsel, Home Office Legal, Claims leadership, and other internal partners.
  • Partners with defense counsel on pleadings, discovery plans, litigation plans, case evaluations, mediation preparation, deposition strategy, trial preparation, and settlement negotiations
  • Reviews pleadings, discovery, depositions, expert reports, medical records, suit documentation, investigation materials, and claim files to determine appropriate actions and litigation strategy.
  • Prepares claims for mediation, deposition, and potential trial by analyzing liability, coverage, damages, documentation, venue considerations, and settlement authority.
  • Performs other duties as assigned, including participation in special projects, training, guidance, and mentorship to staff.
  • Experience handling commercial/Transportation Network Company (TNC) claims and/or larger policies.
  • Experience with high-exposure claims involving severe injury, soft tissue, fractured bones, catastrophic loss, or fatalities.
  • Prior handling of attorney-represented and/or litigated claims in a commercial or specialty lines environment.
  • Experience preparing claims for mediation, deposition, trial, or other litigation milestones.
  • Background in settlement negotiation with attorneys and/or plaintiff counsel and coordination with defense counsel.
  • Experience handling complex policy interpretation and coverage analysis on large commercial accounts.
  • Familiarity with time limit demands, discovery, legal expense management, and litigation strategy.
  • Experience managing high-limit claims with detailed reserve and exposure analysis.
  • Knowledge of multi-state claim handling and jurisdictional issues.
  • Experience working in a high-performance claims environment where quality, precision, and responsiveness are expected
Qualifications
  • BS/BA degree or equivalent work experience.
  • Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training.
  • Required to obtain and maintain all applicable licenses.
  • Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
  • Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

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Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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