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Remote Infrastructure Asset Management Jobs in Florida

Octagon Talent

Lead Backend Engineer

Miami, FL · Remote

... asset management. With deep backing from top VCs and a founding team of fintech and blockchain ... infrastructure scalability, observability, and resilience in a mission-critical, high-uptime ...

Deloitte

Cyber ServiceNow - Consultant

Miami, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Consultant

Jacksonville, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Consultant

Tallahassee, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Senior Consultant

Tampa, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Consultant

Tampa, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Consultant

Lake Mary, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

Deloitte

Cyber ServiceNow - Senior Consultant

Miami, FL · Remote

... asset discovery and configuration management database (CMDB) integration using Armis #CyberServiceNow For individuals assigned and/or hired to work in a Remote role, Deloitte is required by law to ...

W3Global Inc.

Aviation Sales Manager - Remote

Fort Myers, FL · On-site +1

$60K - $80K/yr

... assets. * Strong negotiation, communication, and relationship management skills. * Ability to work ... Flexible remote or onsite work options based on location and business needs. * Significant earning ...

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Remote Infrastructure Asset Management information

What is remote infrastructure asset management?

Remote infrastructure asset management is the process of monitoring, maintaining, and optimizing physical and digital assets—such as servers, networks, and hardware—from a remote location. This approach uses specialized software and tools to track asset performance, manage lifecycles, and ensure systems are running efficiently without needing on-site presence. It helps organizations reduce downtime, improve resource allocation, and lower operational costs while maintaining robust infrastructure oversight. The role often involves using cloud-based solutions, IoT devices, and automation technologies.

What are the key skills and qualifications needed to thrive in remote infrastructure asset management, and why are they important?

To thrive in Remote Infrastructure Asset Management, you need a strong background in asset lifecycle management, data analysis, and infrastructure systems, typically supported by a degree in engineering, IT, or a related field. Familiarity with asset management software (such as IBM Maximo or SAP EAM), GIS platforms, and remote monitoring tools is commonly required, along with relevant certifications like IAM or ISO 55001. Excellent problem-solving, communication, and project management skills help professionals coordinate across teams and address issues proactively. These skills ensure efficient operation, cost control, and risk mitigation for distributed infrastructure assets.

What are some common challenges faced in remote infrastructure asset management, and how can they be addressed?

One of the main challenges in Remote Infrastructure Asset Management is ensuring accurate, real-time visibility of assets that are geographically dispersed. This requires effective use of digital tools and strong communication with on-site teams. Additionally, coordinating maintenance and responding to unexpected issues remotely can be demanding, so developing robust processes for remote diagnostics and leveraging IoT technologies is vital. Building strong relationships with local stakeholders and continuously updating asset records also help in overcoming these challenges.

What is the difference between Remote Infrastructure Asset Management vs Remote Network Operations?

AspectRemote Infrastructure Asset ManagementRemote Network Operations
Primary FocusManaging physical and digital infrastructure assets, including servers, data centers, and hardwareMonitoring and maintaining network performance, security, and connectivity
Required SkillsAsset lifecycle management, hardware/software knowledge, asset trackingNetwork protocols, security, troubleshooting, and monitoring tools
CertificationsIT Asset Management certifications, CompTIA Server+, Cisco CCNANetwork certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentData centers, remote management platforms, cloud environmentsNetwork operation centers, remote monitoring tools

While both roles involve remote work within IT infrastructure, Remote Infrastructure Asset Management focuses on managing physical and digital assets throughout their lifecycle, whereas Remote Network Operations centers on maintaining network performance and security. Understanding these differences helps in choosing the right career path or job focus.

What job categories do people searching Remote Infrastructure Asset Management jobs in Florida look for?

The top searched job categories for Remote Infrastructure Asset Management jobs in Florida are:

What cities in Florida are hiring for Remote Infrastructure Asset Management jobs?

Cities in Florida with the most Remote Infrastructure Asset Management job openings:

Remote Infrastructure Asset Management jobs near you

Manager - Technical Services, End User Services

Ocwen Financial Corporation

West Palm Beach, FL • On-site, Remote

$112K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description


Position Summary:
As the IT Manager, you will direct the strategy and operations for the company's End User Support and IT Operations across all US Onity Group locations, while based out of our West Palm Beach headquarters.
This is a strategic yet tactical leadership role that blends high-level operational management with deep technical oversight. You will lead a distributed team in researching, testing, and deploying robust desktop solutions to ensure optimal workplace performance. You will serve as the owner of US IT operations, setting documentation standards, managing vendor relationships, and driving the adoption of emerging technologies including Artificial Intelligence to modernize support workflows.
Job Functions and Responsibilities:
Team Leadership & Mentorship
  • Manage, mentor, and develop the US End User Service Team, including hiring, performance evaluations, and career development planning.
  • Define and enforce IT service standards, Service Level Agreements (SLAs), and operational KPIs to ensure the highest quality of support across all US sites.
  • Serve as the escalation point for critical incidents and the primary liaison between executive leadership, third-party vendors, and technical teams.
  • Promote a culture of excellence, ensuring high customer satisfaction and professional service delivery across the organization.

Technical Support & Operations
  • Oversee the delivery of desktop support and IT operations for all US employees, ensuring seamless connectivity and functionality for onsite and remote staff.
  • Spearhead the development and integration of AI technologies into the support ecosystem; identify opportunities to utilize AI for automating routine helpdesk tasks, ticket triage, and predictive maintenance.
  • Drive the usage of AI-assisted tools (e.g., Microsoft Copilot, chatbots, or scripting assistants) to enhance technician productivity and shorten resolution times.
  • Evaluate and prioritize complex technical issues, ensuring resources are allocated effectively to resolve high-impact problems.
  • Manage the lifecycle and support of all peripherals, telecommunications systems, and collaboration tools, including MS Teams, Call Center Applications, and Intune.

Environment & Asset Management
  • Govern the integrity and security of the IT desktop environment, ensuring compliance with all corporate security standards and build requirements.
  • Manage the deployment strategy for desktop software and systems; oversee the resolution of failed deployments and collaborate with Desktop Engineering on systemic improvements.
  • Direct the Asset Management lifecycle, from procurement to disposal, ensuring accurate inventory auditing and responsible management of surplus equipment.
  • Forecast and manage hardware inventory levels and procurement budgets for all US locations to accommodate growth and refresh cycles.

Documentation & Process Improvement
  • Architect and maintain a comprehensive knowledgebase strategy, ensuring technical documentation and user guides are kept current for the Service Desk and IT Teams.
  • Oversee ITSM data integrity, ensuring all incidents and requests are documented accurately to facilitate trend analysis and reporting.
  • Proactively analyze operational data to identify inefficiencies and recommend process improvements to the Director of End User Services.

Qualifications:
Required:
  • Proven experience in an IT Management role, specifically managing distributed teams or multiple office locations.
  • Minimum 10 years of equivalent, related work experience in IT support and operations.
  • Demonstrated experience implementing or managing AI tools within an IT support context (e.g., AI-driven ticketing analysis, chatbots, or automation workflows).
  • Strong working knowledge of Windows Server, Active Directory, Microsoft Exchange, and modern cloud infrastructures.
  • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP) and core IT security principles.
  • Experience managing vendors and procurement processes.

Preferred:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience with modern endpoint management tools, specifically Microsoft Intune.
  • Formal certifications (e.g., ITIL Foundation, PMP, CISSP, or Microsoft 365 Certified: Modern Desktop Administrator Associate).

Skills & Attributes
  • Strategic thinker with the ability to translate business needs into technical solutions.
  • Excellent written, verbal, and executive presentation skills.
  • Strong customer-centric mindset with a passion for mentoring junior leaders and developing high-performing teams.
  • Adaptable and forward-thinking, specifically regarding the usage of AI in IT Operations.

Physical Requirements
  • Ability to lift up to 50 pounds on rare occasions.

Training / Licensing Requirements:
  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Work Schedule: (Only add if needed)
  • 40 Hours per week, Round the clock IT Support as needed

About Us
Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.
At Onity, we strive to earn our customers' loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.
Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

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