ServiceNow Administrator
VA · On-site +1
... rapid incident response, and SLA compliance. Ability to obtain and maintain a Public Trust is ... remote #TSTECH Minimum Requirements TCS218, T2, Band 5 EEO Statement Maximus is an equal ...
ServiceNow Administrator
VA · On-site +1
... rapid incident response, and SLA compliance. Ability to obtain and maintain a Public Trust is ... remote #TSTECH Minimum Requirements TCS218, T2, Band 5 EEO Statement Maximus is an equal ...
SOC/NOC Operations Manager
Washington, DC · Remote
$78 - $88/hr
Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC ... Oversee incident triage, escalation, and response coordination across security and infrastructure ...
Quick apply
SOC/NOC Operations Manager
Washington, DC · Remote
$78 - $88/hr
Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC ... Oversee incident triage, escalation, and response coordination across security and infrastructure ...
They provide remote and onsite advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation and resolution using host-based, network-based and cloud ...
They provide remote and onsite advanced technical assistance, proactive hunting, rapid onsite incident response, and immediate investigation and resolution using host-based, network-based and cloud ...
Support continuous monitoring, vulnerability management, and incident response in compliance with ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
Support continuous monitoring, vulnerability management, and incident response in compliance with ... While many positions offer remote or hybrid work options, these arrangements are subject to change ...
DFIR Engagement Manager
Mclean, VA · On-site +1
$69K - $158K/yr
Experience in cyber incident response or digital forensics * Experience supporting the ... Remote : If this position is listed as remote, there may still be occasions when you are required ...
DFIR Engagement Manager
Mclean, VA · On-site +1
$69K - $158K/yr
Experience in cyber incident response or digital forensics * Experience supporting the ... Remote : If this position is listed as remote, there may still be occasions when you are required ...
Security Operations Analyst III
Washington, DC · On-site +1
$110K - $140K/yr
Execute Incident Response activities to include all associated actions according to theNIGC ... Limited remote work may be authorized at the discretion of the designated Federal Task Manager. The ...
Security Operations Analyst III
Washington, DC · On-site +1
$110K - $140K/yr
Execute Incident Response activities to include all associated actions according to theNIGC ... Limited remote work may be authorized at the discretion of the designated Federal Task Manager. The ...
RAS Project Manager
Bethesda, MD · Remote
$135K - $165K/yr
... Incident Response, and Technical Operations teams to support research systems and applications. This position is fully remote. Responsibilities: * Manage day-to-day coordination of cybersecurity ...
RAS Project Manager
Bethesda, MD · Remote
$135K - $165K/yr
... Incident Response, and Technical Operations teams to support research systems and applications. This position is fully remote. Responsibilities: * Manage day-to-day coordination of cybersecurity ...
Security Operations Analyst III
Washington, DC · On-site +1
$110K - $140K/yr
Execute Incident Response activities to include all associated actions according to theNIGC ... Limited remote work may be authorized at the discretion of the designated Federal Task Manager. The ...
Security Operations Analyst III
Washington, DC · On-site +1
$110K - $140K/yr
Execute Incident Response activities to include all associated actions according to theNIGC ... Limited remote work may be authorized at the discretion of the designated Federal Task Manager. The ...
Security Engineer - Remote
Reston, VA · On-site +1
Assistand lead security incident response * Assistwith documentation of System Security plan and ... Remote Office (US99)
Security Engineer - Remote
Reston, VA · On-site +1
Assistand lead security incident response * Assistwith documentation of System Security plan and ... Remote Office (US99)
RAS Project Manager
Washington, DC · Remote
$135K - $165K/yr
... Incident Response, and Technical Operations teams to support research systems and applications. This position is fully remote. Responsibilities: * Manage day-to-day coordination of cybersecurity ...
Quick apply
RAS Project Manager
Washington, DC · Remote
$135K - $165K/yr
... Incident Response, and Technical Operations teams to support research systems and applications. This position is fully remote. Responsibilities: * Manage day-to-day coordination of cybersecurity ...
Cybersecurity Operations Center Analyst, Senior
Fort Belvoir, VA · On-site +1
$99K - $225K/yr
Ability to serve as a primary focal point for active incident response operations, taking ... Remote : If this position is listed as remote, there may still be occasions when you are required ...
Cybersecurity Operations Center Analyst, Senior
Fort Belvoir, VA · On-site +1
$99K - $225K/yr
Ability to serve as a primary focal point for active incident response operations, taking ... Remote : If this position is listed as remote, there may still be occasions when you are required ...
Security Engineer - Remote
Reston, VA · On-site +1
Leading incident response activities * Data management and applied cryptography * Cloud security and infrastructure (AWS, Azure, and/or GCP) * Awareness of OWASP Top Ten and CWE Top 25 * Linux ...
Security Engineer - Remote
Reston, VA · On-site +1
Leading incident response activities * Data management and applied cryptography * Cloud security and infrastructure (AWS, Azure, and/or GCP) * Awareness of OWASP Top Ten and CWE Top 25 * Linux ...
Database Engineer
VA · On-site +1
... incident response and recovery activities, including troubleshooting database-related issues ... remote Minimum Requirements TCS080, T2, Band 5 #TSTECH EEO Statement Maximus is an equal ...
Database Engineer
VA · On-site +1
... incident response and recovery activities, including troubleshooting database-related issues ... remote Minimum Requirements TCS080, T2, Band 5 #TSTECH EEO Statement Maximus is an equal ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Quick apply
Site Reliability Engineer (SRE)
Mclean, VA · Remote
$58.25 - $77.50/hr
... remote capacity. This role will help establish and mature SRE practices across AWS cloud environments, with a focus on reliability, automation, scalability, observability, incident response, and ...
Remote Incident Response information
See Reston, VA salary details
$18.51 - $23.14
8% of jobs
$23.14 - $27.78
1% of jobs
$30.76 is the 25th percentile. Wages below this are outliers.
$27.78 - $32.42
24% of jobs
$32.42 - $37.06
8% of jobs
$37.06 - $41.70
4% of jobs
The median wage is $42.86 / hr.
$41.70 - $46.33
15% of jobs
$49.13 is the 75th percentile. Wages above this are outliers.
$46.33 - $50.97
23% of jobs
$50.97 - $55.61
2% of jobs
$55.61 - $60.25
2% of jobs
$60.25 - $64.89
1% of jobs
$64.89 - $69.52
11% of jobs
$18
$43
$69
How much do remote incident response jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for remote incident response in Reston, VA is $43.42, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $49.52 per hour, depending on experience, location, and employer.
What is remote incident response?
Remote incident response refers to the process where cybersecurity professionals detect, investigate, and resolve security incidents from a remote location, rather than being physically present at the affected site. This approach leverages specialized tools and secure communication channels to analyze threats, contain breaches, and restore normal operations. Remote incident response allows organizations to quickly access expert support regardless of their location, which is especially valuable for distributed workforces or organizations without in-house security teams.
What is the difference between Remote Incident Response vs Remote Security Analyst?
| Aspect | Remote Incident Response | Remote Security Analyst |
|---|---|---|
| Certifications | GCIH, CISSP, CEH | CISSP, Security+, CEH |
| Work Environment | Responds to security incidents, investigates breaches | Monitors security systems, analyzes threats |
| Industry Usage | Incident handling teams, cybersecurity firms | Security operations centers, IT departments |
| Search Intent | Incident response, breach investigation | Security monitoring, threat analysis |
Remote Incident Response specialists focus on investigating and mitigating security breaches, while Remote Security Analysts monitor systems and analyze threats. Both roles require similar certifications and often work within cybersecurity teams, but their core responsibilities differ in scope and focus.
What are remote incident response jobs?
Remote incident response jobs include positions such as remote incident response consultant, remote incident response manager, remote senior project manager, and remote incident response analyst. All of these jobs have different duties and responsibilities, but the main focus is to respond quickly to cybersecurity attacks or to advise companies or organizations on how to prevent and digital manage threats. Some work from home incident response analysts monitor systems and advise their clients whenever a breach occurs or is likely to occur. Instead of working in the office, remote incident response jobs work from home or another location outside of the office with internet connectivity. But they must be able to respond quickly to system problems that arise.
What are some common challenges faced in a remote incident response role, and how can they be effectively managed?
Remote incident response professionals often encounter challenges such as coordinating with distributed teams across different time zones, ensuring secure and reliable access to affected systems, and maintaining clear and timely communication during high-pressure situations. To manage these challenges, it's vital to establish well-documented response procedures, utilize secure remote access tools, and leverage collaboration platforms for real-time updates. Regular training exercises and clear escalation paths also help ensure the team can respond efficiently, regardless of their physical location.
More about Remote Incident Response jobs
What are popular job titles related to Remote Incident Response jobs in Reston, VA? For Remote Incident Response jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Incident Response jobs in Reston, VA look for? The top searched job categories for Remote Incident Response jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Incident Response jobs? Cities near Reston, VA with the most Remote Incident Response job openings:
Full-time
Medical, Life, Retirement, PTO
Re-posted 20 days ago
Maximus rating
6.8
Based on 300 frontline employees who took The Breakroom Quiz
289th of 485 rated business services
Job description
General information
Job Posting Title
ServiceNow Administrator
Date
Monday, June 22, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
ServiceNow Team Lead provides senior leadership for enterprise ITSM and ITOM capabilities. This role leads ServiceNow operations and enhancements, and enterprise monitoring, to ensure 24x7x365 availability, rapid incident response, and SLA compliance.
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. U.S. citizenship or U.S. national status is required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
#techjobs #clearance #veteransPage #LI-remote #TSTECH
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
80,000.00
Maximum Salary
$
117,000.00
Job Posting Title
ServiceNow Administrator
Date
Monday, June 22, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high-impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
ServiceNow Team Lead provides senior leadership for enterprise ITSM and ITOM capabilities. This role leads ServiceNow operations and enhancements, and enterprise monitoring, to ensure 24x7x365 availability, rapid incident response, and SLA compliance.
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. U.S. citizenship or U.S. national status is required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS218, T2, Band 5
Job-Specific Essential Duties and Responsibilities:
- Serve as ServiceNow Subject Matter Expert and Technical Team Lead for IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities supporting the agency.
- Lead backlog prioritization, design, and delivery of approved ServiceNow enhancements and workflows focused on automation, standardization, and transparency of IT operations.
- Manage and coordinate operations and maintenance (O&M) activities for ServiceNow, ensuring platform availability, performance, and compliance with agency service management objectives.
- Oversee enterprise monitoring and alerting functions, including alignment with ITSM Monitoring Services and integration with incident and problem management workflows.
- Provide technical leadership and oversight, supporting continuous monitoring, incident response, mailbox provisioning, break-fix support, and rapid service restoration.
- Support 24x7x365 operational coverage for email and messaging services through coordination of a monitoring and operations team, ensuring SLA adherence and service continuity.
- Collaborate with client stakeholders, operations teams, and cybersecurity partners during critical incidents, leveraging ServiceNow for incident tracking, reporting, and post-incident analysis.
Job-Specific Minimum Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related technical field (or equivalent experience).
- 4+ years of progressive IT experience, including senior-level support of enterprise ITSM platforms.
- ServiceNow ITSM expertise supporting enterprise Incident, Problem, Change, Request, and Knowledge Management processes in a federal or large-scale enterprise environment.
- ServiceNow ITOM and monitoring integration experience, including event management, alerting, and operational visibility supporting proactive incident detection and resolution.
- Operations & Maintenance (O&M) leadership experience for mission-critical IT services, including backlog prioritization, enhancement delivery, and platform sustainment.
- Critical Incident Management experience supporting 24x7x365 operations, including incident coordination, escalation, reporting, and post-incident analysis using ServiceNow or equivalent ITSM tools.
- Experience supporting monitoring teams or NOC-style operations, ensuring SLA adherence, operational reporting, and coordination across technical teams.
- Ability to work within federal IT governance frameworks, including adherence to agency service management, security, change management, and compliance requirements.
Preferred Skills and Qualifications:
- ServiceNow ITOM (Event Management, Discovery, Service Mapping) experience.
- Strong leadership, stakeholder engagement, and technical documentation skills.
- Prior federal IT O&M program experience.
- ServiceNow Certified System Administrator (CSA).
- ITIL v4 Foundation (or equivalent ITSM certification).
#techjobs #clearance #veteransPage #LI-remote #TSTECH
Minimum Requirements
TCS218, T2, Band 5
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
80,000.00
Maximum Salary
$
117,000.00