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Remote Import Jobs in High Point, NC (NOW HIRING)

Remote Import information

See High Point, NC salary details

$21.9K

$62.4K

$92.8K

How much do remote import jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote import in High Point, NC is $62,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $75,800.00 per year, depending on experience, location, and employer.

What is a remote import?

A Remote Import job involves managing and coordinating the importation of goods or data from international or external sources while working remotely. Responsibilities typically include handling documentation, ensuring compliance with import regulations, communicating with suppliers, and tracking shipments. This role often requires knowledge of logistics, customs procedures, and supply chain management. Strong organizational skills and attention to detail are essential for success in this position.

What are the key skills and qualifications needed to thrive in the remote import position?

To thrive as a Remote Import Specialist, you need a solid understanding of international trade regulations, logistics coordination, and supply chain management, often supported by experience in import/export roles or relevant certification such as a Customs Broker License. Proficiency with import management software (such as SAP or Oracle), shipping documentation, and customs compliance systems is commonly required. Strong attention to detail, organizational skills, and effective communication are key soft skills for managing complex documentation and collaborating with global partners. These abilities ensure smooth, compliant import processes and minimize costly delays or errors in a remote working environment.

What are the primary challenges faced by remote import specialists, and how can they be managed?

Remote Import Specialists often face challenges such as coordinating across multiple time zones, ensuring up-to-date knowledge of changing international regulations, and maintaining clear communication with both internal teams and external partners. Staying organized and using collaboration tools can help overcome time zone differences, while ongoing professional development keeps specialists informed about legal and compliance updates. Successful specialists proactively build strong relationships with customs agents, freight forwarders, and vendors to quickly resolve issues and minimize shipment delays. Adapting to remote work requires self-motivation and disciplined workflow management, but also offers flexibility and the opportunity to work with diverse global teams.

What are the most commonly searched types of Import jobs in High Point, NC?

The most popular types of Import jobs in High Point, NC are:

What are popular job titles related to Remote Import jobs in High Point, NC?

For Remote Import jobs in High Point, NC, the most frequently searched job titles are:

What cities near High Point, NC are hiring for Remote Import jobs?

Cities near High Point, NC with the most Remote Import job openings:

Infographic showing various Remote Import job openings in High Point, NC as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $62,382 per year, or $30 per hour.

Salesforce Support & Onboarding Lead

Winston Salem, NC โ€ข On-site, Remote

Better Impact
11 - 50 employees

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


Job description

About Better Impact
Better Impact builds software for organizations that rely on people showing up for one another and their communities.
Our platforms help nonprofits, hospitals, government agencies, volunteer centers, and corporate community programs recruit, onboard, schedule, train, communicate with, and understand the impact of their volunteers. More than 85,000 organizations across 20 countries use Better Impact today. In January 2026, Better Impact and Galaxy Digital combined to create a larger platform dedicated to volunteerism and community engagement.
We are now a team of more than 100 employees and FTEs, operating across Canada, the United States, the United Kingdom, and Australia. We are growing, integrating, and building the systems a company at our stage needs. That includes the People function.
About HandsOn Connect
HandsOn Connect is our volunteer management platform, built natively on Salesforce. Nonprofits, companies, and universities use it to recruit, schedule, track, and report on their volunteers through a branded portal that runs on their own Salesforce data.
Our Team & Culture
We think good software should make community work easier, not add to the pile. We are a remote team that ships carefully, shares credit, and gives people real room to grow.
We welcome different backgrounds and perspectives. If you meet most of what is listed below but not all of it, apply anyway. We would rather hear from you.
The Role
You are the person our customers count on when something in Salesforce is not behaving, and the person who sets them up so that happens less often.
The job blends hands-on Salesforce work, customer support, and onboarding. You will work directly with clients, and you will also shape how support and onboarding actually run here: the process, the training, the documentation.
We are looking for someone who likes untangling a messy technical problem, likes the person on the other end of the ticket, and cannot leave a broken process alone.
It is a good fit if you like to lead by doing, if you enjoy teaching and coaching, and if you are happiest when you can fix the thing and then fix the reason it broke.
Core Responsibilities
  • Customer Support Leadership. Be the escalation point for the hard ones. Work tickets alongside the team, give clear answers quickly, and set the bar for what good support looks like here.
  • Onboarding Program and Team Lead. Own onboarding from the first call to go-live. Walk new clients through setup and configuration on a timeline that fits them, then turn what works into a repeatable process.
  • Client Training & Resource Development. Run customer trainings and build the materials that scale them: guides, short videos, knowledge base articles. Help customers get past the basics and actually use the platform well.
  • Retention & Expansion Support. Work with Customer Success to spot accounts that are drifting, and step in early. Use usage data and support trends to find where customers could be getting more out of the product.
  • Team Leadership & Process Improvement. Mentor the support team and help build a function that runs well without heroics. Improve workflows, documentation, and how tickets move between people.

Requirements
Salesforce Technical Expertise
You should have hands-on experience with:
  • Custom object and field creation
  • Salesforce Flow design and implementation
  • SOQL query writing
  • User permission management
  • Email templates, alerts, and list views
  • Reports and dashboards
  • Data import/export and Translation Workbench
  • Troubleshooting configuration and data issues

What You Bring
  • 5+ years in a customer-facing role, preferably in SaaS
  • 3+ years of hands-on Salesforce administration experience
  • Experience mentoring or leading people on a support, onboarding, or customer success team
  • At least one current Salesforce certification (Administrator, Advanced Administrator, Nonprofit Cloud Consultant, or similar)
  • Comfortable working remotely and running client calls and trainings
  • Strong communication, documentation, and project management skills
  • Able to juggle several priorities without dropping the thread

Nice to Have
  • Hands-on experience with HTML and CSS
  • Experience creating customer training materials or video tutorials
  • CMS experience (Wix, WordPress, or similar)
  • Working knowledge of HTML, SOQL, or similar technical languages

Benefits
Salary Range: $85,000-$95,000
Our benefits package includes:
  • Medical, Dental & Vision Insurance (after 90 days)
  • 401(k) (after 90 days)
  • Unlimited PTO after 90 days, plus 9 paid holidays
  • Paid maternity and paternity leave
  • Fully remote work environment
  • We review salaries every year and adjust based on your performance and how the company is doing. This is a full-time, fully remote position.