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Remote Identity Verification Jobs in Northbrook, IL

Accertify, Inc.

API Product Manager

Itasca, IL · On-site +1

$150K - $180K/yr

Manage the portfolio of vendors that supply identity verification, email and phone intelligence ... This role is eligible for remote US-based (work-from-home) locations. Chicago-based candidates ...

Talkiatry

Psychiatrist (Remote)

Chicago, IL · Remote

$325K - $375K/yr

E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ... gender identity or expression, pregnancy or caregiver status, veteran status, or any other ...

Talkiatry

Psychiatrist (Remote)

Elgin, IL · Remote

$325K - $375K/yr

E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ... gender identity or expression, pregnancy or caregiver status, veteran status, or any other ...

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Remote Identity Verification information

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$12

$19

$26

How much do remote identity verification jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote identity verification in Northbrook, IL is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $20.48 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote identity verification role, and how can I prepare for them?

In a Remote Identity Verification role, one of the main challenges is accurately assessing documents and identities without in-person interaction, which requires keen attention to detail and strong digital literacy. You may also encounter situations where fraudulent documents are sophisticated, so staying up-to-date with the latest verification tools and fraud trends is essential. Effective communication with clients or users is important, as you often need to guide them through the verification process remotely. Preparing by familiarizing yourself with various identification technologies and practicing clear, concise communication can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a remote identity verification specialist?

To thrive as a Remote Identity Verification Specialist, you need strong attention to detail, analytical thinking, and familiarity with compliance standards, often supported by a background in fraud prevention or a related field. Proficiency with identity verification software, document authentication tools, and secure data management systems is typically required. Excellent communication, discretion, and problem-solving abilities help specialists effectively interact with clients and address verification challenges. These skills are crucial to accurately confirming identities, preventing fraud, and maintaining trust in remote transactions.

What is remote identity verification?

Remote identity verification is the process of confirming a person's identity online, without the need for in-person interaction. This typically involves using digital tools such as document uploads, biometric checks, and secure databases to verify that someone is who they claim to be. It's commonly used by financial institutions, employers, and online services to prevent fraud and ensure regulatory compliance in a convenient and secure way. The process helps businesses onboard new clients or users quickly while reducing the risk of identity theft.

What is the difference between Remote Identity Verification vs Remote Customer Service Representative?

AspectRemote Identity VerificationRemote Customer Service Representative
Required CredentialsIdentity verification certifications, background checksCustomer service skills, communication certifications
Work EnvironmentOnline platforms, secure verification toolsCall centers, chat support, email communication
Industry UsageFinance, healthcare, e-commerceRetail, tech, telecom
Common Search/ComparisonYesNo

Remote Identity Verification focuses on confirming individuals' identities using secure online tools, essential in finance and healthcare sectors. Remote Customer Service Representatives handle client inquiries and support remotely, often in retail or tech industries. While both roles operate online, they serve different functions and require distinct skills and certifications.

What job categories do people searching Remote Identity Verification jobs in Northbrook, IL look for? The top searched job categories for Remote Identity Verification jobs in Northbrook, IL are:
What cities near Northbrook, IL are hiring for Remote Identity Verification jobs? Cities near Northbrook, IL with the most Remote Identity Verification job openings:
Remote Identity Verification jobs near you

Remote Insurance Verification Specialist, Specialty (Florida)

Walgreens

Deerfield, IL • On-site, Remote

$16.50 - $22/hr

Full-time

Medical

Re-posted 15 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,189 frontline employees who took The Breakroom Quiz

95th of 112 rated pharmacies

Job description


Job Summary:
Responsible for verifying patient eligibility, coordinating benefits, running test claims, and determining patient coverage/responsibility for services. Handles inbound and outbound calls with customers, physician offices, patients or third-party providers about the company's products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service.
Job Responsibilities:
  • Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls.
  • Resolves questions and problems submitted by customers and Pharmacy Benefit Manager (PBM) following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer and PBM concerns.
  • Requests and loads PBM and/or Major Medical insurance plans.
  • Processes all non-clinical PBM rejections which may include but not limited to rejections for plan limits, coverage termed or prior authorization.
  • Assists physicians in the prior authorization process including initiation of prior authorizations.
  • May be cross-trained and/or work on Major Medical (MM) and Specialized PBM Plans.
  • Verifies benefits for Major Medical via online resources or over the phone. Confirms network status, reviews FDA guidelines, and prior authorization requirements to ensure payment of claims.
  • Resolves questions and problems submitted by customers and Major Medical plans following established guidelines and standard SOPs and procedures. Utilizes all available information to choose best solutions and resolves customer and plan covers.
  • Facilitates the reimbursement windshields for PBM major medical claims.
  • Identifies and assesses individual customer or patient needs and provide education on or assist with grant applications, complex funding needs, commercial copay assistance enrollment along with appropriate action to satisfy those needs.
  • Provides primary support and expertise for specialized programs such as the patient assistance program or special handling.
  • Manages Pharma requirements including but not limited to warm transfers, bridge/quick start, enhanced prior authorization and appeal support.
  • May administer order queue such as Submission Problems or Waiting for Payment.
  • Documents contact interactions, records details, complaints, comments, and actions taken.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
External Basic Qualifications
  • High school diploma/GED
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction in healthcare, specialty pharmacy, PBM, call center setting or other related industry
  • Ability to communicate clearly and effectively (written and verbal). Good interpersonal skills with the ability to communicate in a diplomatic and confidential manner
  • Basic level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).

Preferred Qualifications
  • Experience with providing customer service related to adherence, complex disease states quality, After Call Work (ACW), etc.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Intermediate level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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