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Remote Humana Customer Service Representative Jobs in Texas

Remote CSR

Houston, TX ยท Remote

$21/hr

Remote Bilingual Customer Service Representative Upcoming Project | Starting Pay: $21.00/hour 100% Remote | Company-Provided Laptop & Headset Openwork, formerly Meador Staffing, is Now Accepting ...

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Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

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Remote Humana Customer Service Representative information

What is the difference between Remote Humana Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Humana Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentHome-based, flexible hours, call center settingHome-based, flexible hours, call center setting
Industry UsageHealthcare insurance, Medicare, MedicaidHealth insurance, Medicare, Medicaid
Common Search IntentComparing remote healthcare insurance rolesComparing remote healthcare insurance roles

The Remote Humana Customer Service Representative and Remote UnitedHealth Group Customer Service Representative roles share similar credentials, work environments, and industry focus. Both positions involve providing customer support for healthcare insurance plans from home, often requiring a high school diploma and healthcare knowledge. They are frequently compared by job seekers exploring remote opportunities in health insurance customer service within leading industry companies.

What are the most commonly searched types of Humana Customer Service Representative jobs in Texas? The most popular types of Humana Customer Service Representative jobs in Texas are:
What cities in Texas are hiring for Remote Humana Customer Service Representative jobs? Cities in Texas with the most Remote Humana Customer Service Representative job openings:

Remote Customer Service Representative

Nexarideexpress

Houston, TX โ€ข Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Job Description:

We are seeking a highly motivated and enthusiastic Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will be responsible for providing excellent customer service to our clients through various communication channels, including phone, email, and chat.

Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate information about our services and assist customers with booking and scheduling transportation
  • Handle and resolve customer complaints and escalate issues as needed
  • Maintain customer records and update information as needed
  • Collaborate with other team members to ensure a seamless customer experience
  • Meet and exceed customer service goals and metrics set by the company
  • Continuously improve knowledge of company products, services, and policies to provide accurate and up-to-date information to customers
  • Work with a sense of urgency and prioritize tasks to meet customer needs

Qualifications:

  • High school diploma or equivalent; some college preferred
  • Minimum of 1-2 years of customer service experience, preferably in a remote setting
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and manage time effectively
  • Proficient in using computer systems and software, including Microsoft Office and customer service platforms
  • Ability to work in a fast-paced and dynamic environment
  • Must have a quiet and dedicated workspace to work remotely
  • Availability to work flexible hours, including evenings and weekends as needed

Benefits:

  •  Competitive salary
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and development
  • A supportive and collaborative work environment

Package Details

  • Competitive salary
  • 401k
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career growth and development
  • A supportive and collaborative work environment