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Remote Home Based Chat Support Jobs in Chicago, IL

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support,

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

OmniCable

Vice President, National Sales

Chicago, IL · On-site +1

Job Requirements Vice President, National Sales | OmniCable OmniCable, LLC (OmniCable) , a leading redistributor of wire, cable, and connectivity solutions, empowering customers and sales teams to

RF Ideas

Vertical Lead Print

Schaumburg, IL · Remote

Major Areas of Responsibility/Essential Functions: * Drive and expand revenue growth opportunities with major accounts * Exercise ability as a powerful closer with a consultative, relationship-first

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Liveops

Remote Customer Service Agent

Crown Point, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

Liveops

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client

AO Globe Life

Be Seen First

Remote - Entry Level Client Sales Representative (Training Provided)

Chicago, IL · Remote

$60K - $80K/yr

Remote - Entry Level Client Sales Representative (Training Provided) 100% Remote | Full-Time | U.S.: Virginia, Illinois, California & Washington | Canada: All Provinces Build Professional Sales

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Showing results 21-40

All JobsHome Based Chat Support JobsRemote Home Based Chat Support JobsRemote Home Based Chat Support Jobs in Chicago, IL

Remote Home Based Chat Support information

See Chicago, IL salary details

$14

$26

$46

How much do remote home based chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote home based chat support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Home Based Chat Support vs Remote Customer Service Representative?

AspectRemote Home Based Chat SupportRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional product knowledge
Work EnvironmentHome-based, online chat platformHome-based, phone and online channels
Industry UsageCustomer support via chat for various industriesCustomer support via phone/email for multiple sectors
Search & Comparison IntentFocus on chat-based roles, remote chat jobsBroader customer service roles, including phone support

Remote Home Based Chat Support primarily involves assisting customers through online chat platforms, focusing on written communication. In contrast, Remote Customer Service Representatives often handle inquiries via phone and email, providing support through multiple channels. Both roles require strong communication skills and are performed remotely, but chat support emphasizes written interaction, making it ideal for those seeking online-only positions.

What are the most commonly searched types of Remote Chat Support jobs in Chicago, IL?

The most popular types of Remote Chat Support jobs in Chicago, IL are:

What are popular job titles related to Remote Home Based Chat Support jobs in Chicago, IL?

For Remote Home Based Chat Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Home Based Chat Support jobs in Chicago, IL look for?

The top searched job categories for Remote Home Based Chat Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Home Based Chat Support jobs?

Cities near Chicago, IL with the most Remote Home Based Chat Support job openings:

Remote Home Based Chat Support jobs near you
Infographic showing various Remote Home Based Chat Support job openings in Chicago, IL as of August 2026, with employment types broken down into 72% Full Time, 20% Part Time, 3% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Support Specialist (Chat, Emails, Calls) Remote

Inspira Financial

Oak Brook, IL • On-site, Remote

Full-time

PTO

Re-posted 20 days ago

Key responsibilities

  • Respond to member inquiries via phone, email, and chat to provide support, education, and guidance on accounts and benefits.

  • Utilize digital tools and internal systems to assist members, resolve issues, and ensure compliance with quality standards.

  • Coordinate with internal departments to address member requests and ensure accurate account information and issue resolution.

Inspira Financial rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

The position is responsible for partnering closely via verbal or written communications with members who reach our contact center. The role provides valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), Health Reimbursement Accounts (HRA) and commuter benefits. This role requires the candidate to handle high call, email and chat volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal Inspira departments to resolve member requests or answer any inquiries related to their account activity. The individual in this position develops, strengthens, and maintains a positive relationship with our members and firm associates.
Duties & Responsibilities:
  • You will be responsible for helping members understand how their Inspira Financial accounts work. When someone calls with questions, you will provide friendly, knowledgeable, and helpful service, ensuring every caller feels supported. You will explain account benefits and policies so accountholders can confidently understand and make the most of their individual plans.
  • You will be responsible for ensuring all work is compliant with all internal quality assurance standards and technical policies and programs
  • You will utilize digital tools and assistance to guide you through your interactions, which include knowledge management systems, digital workflows, and performance dashboards.
  • You will be committed to providing the highest level of service to each caller, treating them with empathy, understanding, and respect.
  • Consult with member to support easy navigation of the available online tools and apps, for actions like checking account balance, distributions, and submitting claims.
  • Accountable for resolving issues without management intervention to remove barriers for the accountholder.
  • Respond and resolve incoming and outgoing accountholder emails, chats, and voice calls.
  • Showcase alignment with our company values in every interaction with accountholders and team members
  • Accountable to protect sensitive member information with discretion and adhere to all compliance rules and regulations
  • Responsible for all levels of member engagement, while prioritizing effectively meeting member service goals / deadlines.

Work Hours: Monday-Friday with a variety of shifts available between 7:00 AM and 7:00 PM CT. Preferred shifts are assigned based on availability and on a first-come, first-served basis.
Training Start Date: Monday, September 7th, 2026 (subject to change due to business needs)
  • Attendance is mandatory during the training period of this position (training is paid, PTO accrues while in the training period; however, PTO cannot be taken during the training period of this position).
  • Training Hours: Monday-Friday, 7:00AM - 3:30PM CT.
  • Training is six weeks. There is a product exam at the end of training. A passing score of 85% is required to continue to hold this position.

If offered the position, equipment will be provided. Equipment that will be provided are: docking station (x1), headset (x1), keyboard (x1), laptop (x1), monitor (x2), and mouse (x1).
Internet speed requirements:
  • Upload Speed: >20 Mbps
  • Download Speed: >100 Mbps
  • Must be able to hardwire ethernet cable to internet modem/router.

This position requires a quiet, distraction-free work environment without any conflicting responsibilities during the scheduled shift.
Education & Experience:
  • 2+ years of experience in Customer Service in a call center environment
  • No degree required

Preferred Education: Bachelor's Degree or 1-3 years of direct H&B experience
Skills & Abilities:
  • Energetic client service focused individual who is accountable and reliable
  • Able to learn and retain information while using a digital workflow to navigate the interaction and tools
  • Able to connect with accountholders on a human level and assist them as needed with patience and empathy
  • Can work in a fast-paced environment, taking up to 50 calls per day
  • Possesses strong written, keyboarding, and verbal communication skills
  • Able to apply relationship building skills to internal and external clients
  • Has strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
  • Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
  • Proactive approach to resolving issues.
  • Active Listening Skills
  • Is detail-oriented, organized, and dependable
  • Possess a cheerful attitude and be able to perform well in a collaborative team environment

What Inspira Financial employees say

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