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Remote Healthcare Customer Service Representative Jobs in Wisconsin

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$16 - $21.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

East Troy, WI · On-site +1

$15.75 - $21.50/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Benet Lake, WI · On-site +1

$15.75 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Bagley, WI · On-site +1

$14.75 - $20.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Lyons, WI · On-site +1

$16 - $21.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Somers, WI · On-site +1

$15.50 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Bagley, WI · On-site +1

$14.75 - $20.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21.25/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Beetown, WI · On-site +1

$14.75 - $20/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Rochester, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21/hr

... flexibility for remote work on Fridays. Staples is business to business. Youre what binds us ... Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.

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Showing results 21-40

All JobsHealthcare Customer Service Representative JobsRemote Healthcare Customer Service Representative JobsRemote Healthcare Customer Service Representative Jobs in Wisconsin

Remote Healthcare Customer Service Representative information

See Wisconsin salary details

$9

$18

$27

How much do remote healthcare customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote healthcare customer service representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What does a remote healthcare customer service representative do?

A Remote Healthcare Customer Service Representative assists patients and healthcare providers by answering questions, resolving issues, and providing information related to healthcare services, insurance, and billing—all from a remote location. They handle phone calls, emails, and online chats to help patients understand their benefits, schedule appointments, and address concerns about medical claims. This role requires strong communication skills, empathy, and the ability to navigate healthcare systems and regulations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative, and why are they important?

To thrive as a Remote Healthcare Customer Service Representative, you need strong communication skills, healthcare knowledge, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, EHR systems, and secure messaging tools is typically required. Empathy, patience, and problem-solving abilities help you address complex patient concerns and navigate sensitive health information. These skills ensure efficient, compassionate service and accurate information delivery in a highly regulated and patient-centered environment.

What are the most common challenges faced by remote healthcare customer service representatives, and how can they be managed effectively?

Remote Healthcare Customer Service Representatives often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and navigating complex healthcare systems. Working from home can also make it harder to collaborate with colleagues or access immediate support. To manage these challenges effectively, representatives should familiarize themselves with digital communication tools, establish a reliable workflow, and proactively communicate with their team. Regular training and staying updated on healthcare policies can further enhance their ability to provide accurate and empathetic support.

What is the difference between Remote Healthcare Customer Service Representative vs Remote Medical Billing Specialist?

AspectRemote Healthcare Customer Service RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, home offices, healthcare provider officesHome office, healthcare billing companies, hospitals
Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical billing companies, healthcare providers, insurance firms
Search & Comparison IntentUnderstanding customer support roles in healthcareUnderstanding billing and coding roles in healthcare

The Remote Healthcare Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions, focusing on customer support. In contrast, the Remote Medical Billing Specialist manages billing processes, coding, and claims submissions. Both roles require healthcare knowledge but differ in daily tasks and certifications. Candidates should choose based on their interest in customer interaction versus billing and coding tasks.

What are popular job titles related to Remote Healthcare Customer Service Representative jobs in Wisconsin?

For Remote Healthcare Customer Service Representative jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Healthcare Customer Service Representative jobs in Wisconsin look for?

The top searched job categories for Remote Healthcare Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Healthcare Customer Service Representative jobs?

Cities in Wisconsin with the most Remote Healthcare Customer Service Representative job openings:

Remote Healthcare Customer Service Representative jobs near you
Infographic showing various Remote Healthcare Customer Service Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

Staples, Inc.

Kenosha, WI • On-site, Remote

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 641 frontline employees who took The Breakroom Quiz

433rd of 739 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Staples is business to business. Youre what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed. We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

      What Staples employees say

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      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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