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Remote Health Writer Jobs in Alabama (NOW HIRING)

FMS Aerospace

Technical Writer

Huntsville, AL · On-site +1

Strong interpersonal skills and the ability to work proficiently with remote employees * Proficient ... Employer-funded comprehensive health, vision, and dental insurance for employees and dependents ...

Tribe Wellness

$55K - $100K/yr

Excellent verbal and written skills, with top-notch communication skills and a knack for building ... Remote Employment type Full-time

Harris

Write clean, scalable, and efficient code in C# using .NET Core to enhance and replace existing ... and healthcare software verticals. Our success has been realized through investments in our ...

BetterHelp

Licensed Psychologist - Remote

Huntsville, AL · Remote

$650/wk

BetterHelp is one of the world's largest online therapy platforms for mental health professionals ... Excellent written communication. * Must have professional liability insurance. * Reliable Internet ...

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Remote Health Writer information

What is a Remote Health Writer job?

A Remote Health Writer creates health-related content, such as articles, blogs, reports, and educational materials, for digital and print platforms. They translate complex medical and scientific information into clear, engaging, and accurate content for healthcare professionals, patients, or the general public. This role often involves researching medical topics, adhering to health regulations, and collaborating with editors or healthcare experts. Since the position is remote, writers typically work independently while meeting deadlines and client requirements.

What does a typical workday look like for a Remote Health Writer?

A typical workday for a Remote Health Writer involves researching credible medical sources, writing and editing health articles or educational materials, and collaborating electronically with editors, medical experts, or content strategists. Writers often manage multiple projects simultaneously, adhering to tight deadlines and specific editorial or regulatory guidelines. Communication is primarily conducted via email, messaging platforms, or project management tools, which means strong self-motivation and organization are key. The remote nature of the job allows flexibility, but also requires proactive communication and reliability to ensure project goals are met.

What are the key skills and qualifications needed to thrive in the Remote Health Writer position, and why are they important?

To thrive as a Remote Health Writer, you need strong research and writing skills, a solid understanding of medical terminology, and often a background in life sciences, health communication, or journalism. Familiarity with content management systems (CMS), referencing tools, and sometimes certifications such as medical writing credentials can be important. Excellent time management, attention to detail, and the ability to communicate complex information clearly are standout soft skills. These competencies ensure the accurate, engaging, and compliant creation of health-related content for a variety of audiences in a remote setting.

What are the most commonly searched types of Health Writer jobs in Alabama? The most popular types of Health Writer jobs in Alabama are:
What are popular job titles related to Remote Health Writer jobs in Alabama? For Remote Health Writer jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Health Writer jobs in Alabama look for? The top searched job categories for Remote Health Writer jobs in Alabama are:
What cities in Alabama are hiring for Remote Health Writer jobs? Cities in Alabama with the most Remote Health Writer job openings:
Remote Health Writer jobs near you
Infographic showing various Remote Health Writer job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote - Healthcare Call Center Representative

VXI Global Solutions

Montgomery, AL • On-site, Remote

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you passionate about delivering exceptional customer service and building meaningful relationships?
As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
  • Customer Interactions:
    • Manage inquiries in areas such as Member Services, Medicare, and Billing.
    • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

  • Quality Service:
    • Uphold the organization's philosophy of extraordinary customer relations.
    • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

  • Problem Resolution:
    • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
    • Document all member interactions meticulously following established procedures.

  • Healthcare Knowledge
    • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
    • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

  • Operational Excellence
    • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
    • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

  • Performance Metrics:
    • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

  • Compliance and Ethics:
    • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
    • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

  • Tools and Systems:
    • Use multiple systems/screens while assisting callers effectively
    • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:
  • Experience:
    • Minimum of two (2) years of customer service or healthcare member-interaction experience.
    • Previous call center experience and/or prior experience in the health insurance industry (preferred).

  • Education:
    • High School Diploma or GED required.

  • Skills:
    • Outstanding written and verbal communication skills.
    • Proven analytical and problem-solving abilities.
    • Ability to respond concisely and clearly to customer queries.
    • Strong critical thinking and problem-solving skills.
    • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home
  • To thrive in this remote role, you'll need:

  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:
  • Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
  • Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
  • Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
  • Career Growth: Abundant advancement opportunities within the organization.
  • Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
  • Unique Perks:
    • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
    • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:
If you are motivated to make a meaningful impact in the lives of others, we want to hear from you. Apply today to embark on a rewarding career where your skills and dedication will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What VXI Global Solutions employees say

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