Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville ... Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit ...
Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville ... Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit ...
Remote Gps Tracking information
What is remote GPS tracking?
Remote GPS tracking is the use of Global Positioning System technology to monitor and track the location of people, vehicles, or assets from a distance. It involves installing GPS devices that transmit real-time location data to a central platform, often accessible via computer or mobile app. This technology is widely used for fleet management, personal safety, asset protection, and logistics optimization. Remote GPS tracking offers increased security, improved operational efficiency, and valuable insights into movement patterns.
What are the key skills and qualifications needed to thrive as a remote GPS tracking specialist, and why are they important?
To thrive as a Remote GPS Tracking Specialist, you need a solid understanding of GPS technology, geospatial data analysis, and relevant industry protocols, often supported by experience in logistics or fleet management. Familiarity with GPS tracking software, mapping platforms like GIS, and possibly certifications in telematics or IT systems is typically required. Strong problem-solving skills, attention to detail, and clear communication are essential soft skills for coordinating with clients and internal teams. These competencies ensure accurate monitoring, timely issue resolution, and efficient operations in remote tracking environments.
What are some common challenges faced when working remotely as a GPS tracking specialist, and how can they be managed?
Remote GPS tracking specialists often face challenges such as maintaining reliable connectivity with tracking devices, troubleshooting technical issues from a distance, and ensuring the security of transmitted data. To manage these, it's important to stay updated on the latest GPS software, establish clear communication protocols with clients or team members, and use secure, encrypted systems for data handling. Regular training and access to remote diagnostic tools also help specialists provide timely and effective support.
What is the difference between Remote Gps Tracking vs Remote Fleet Coordinator?
| Aspect | Remote Gps Tracking | Remote Fleet Coordinator |
|---|---|---|
| Primary Role | Monitoring and managing vehicle GPS data | Overseeing fleet operations and logistics |
| Required Skills | GPS technology, data analysis, software proficiency | Communication, scheduling, fleet management software |
| Work Environment | Technology-focused, remote | Coordination and communication, often remote or hybrid |
| Industry Usage | Transportation, logistics, delivery services | Transportation, logistics, supply chain management |
Remote Gps Tracking focuses on monitoring vehicle locations via GPS technology, while Remote Fleet Coordinator manages overall fleet operations and logistics. Both roles require knowledge of transportation industry standards, but Remote Gps Tracking emphasizes data analysis and technology, whereas Remote Fleet Coordinator emphasizes coordination and communication skills.
Regional Home Services Operations Support Manager - Mid Atlantic Region
Raleigh, NC • On-site, Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 7 hours ago
Job description
Job Type
Full-time
Description
Regional Operations Support Manager
Location: Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville, FL; Ocean Isle Beach and Raleigh, North Carolina; Greer and Myrtle Beach, South Carolina; Douglasville and Atlanta, Georgia Area.
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Position Summary:
The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority.
Duties/Responsibilities:
Required Skills/Abilities:
The physical requirements of this job include:
Benefits
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.
Full-time
Description
Regional Operations Support Manager
Location: Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville, FL; Ocean Isle Beach and Raleigh, North Carolina; Greer and Myrtle Beach, South Carolina; Douglasville and Atlanta, Georgia Area.
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Position Summary:
The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority.
Duties/Responsibilities:
- Margin Improvement & Cost Control
- EBITDA Optimization: Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA.
- Labor Efficiency: Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs.
- Service Pricing Integrity: Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. Audit Pricebook Pro services and tasks to ensure correct pricing
- Warehouse and Inventory: Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. Coach on correct inventory and count processes. Leverage vendor partnerships when possible.
- Process Adherence & Operational Execution
- Playbook Implementation: Ensure adherence to SoOps operational blueprint across dispatching, sales, and service.
- CRM Accountability: Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs.
- Non-Productive jobs Mitigation: Audit diagnostic and installation quality protocols to lower recall and return work rates, reduce $0 jobs and diagnostic only jobs and protect labor margins.
- Safety Enforcement & Risk Mitigation
- Zero-Incident Culture: Ensure safety training completion and adherence to safety protocols through collaboration with General Managers/Line Managers/and safety captains, OSHA compliance checks, and EPA refrigerant logging across all branches.
- Fleet Accountability: Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit vehicle liabilities.
- Field Audits: Conduct unannounced multi-trade job site inspections to ensure strict PPE usage and code-compliant installations.
- AR Reduction & Cash Flow Optimization
- Collection at Time of Service: Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion.
- Financing Penetration: Drive technician adoption of consumer financing programs at the kitchen table to boost average tickets and ensure instant funding.
- Aging AR Resolution: Partner with branch managers to clear residual 30/60/90-day outstanding balances and streamline invoicing workflows. Additional duties as assigned
- Education and Experience:
- 5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform.
- Turnaround Track Record: Proven success transforming underperforming branches into high-margin, highly compliant business units.
- Fluent with Microsoft Word, Excel and PowerPoint.
- High School diploma or GED preferred.
Required Skills/Abilities:
- Data-Driven Leadership: Ability to dissect P&L statements, identify margin leakage, and quickly execute corrective action plans.
- Change Management: Strong leadership presence to overcome technician push back and drive adoption of processes.
- Tech Stack Mastery: Advanced proficiency in ServiceTitan, fleet telematics, and real-time financial dashboards.
- Ability to easily cultivate strong rapport with customers and co-workers
- Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion
- Work well independently & with integrity in a structured yet relaxed environment
- Enjoy patiently, empathetically helping others
- Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel.
- Excellent written and verbal communication skills.
The physical requirements of this job include:
- Perform work while sitting and/or standing at an individual workstation or office
- Communicate verbally via phone or other communication device.
- Ability to stand, walk and sit; talk or hear, both in person and by telephone
- Use hands to type, handle or feel objects or controls; reach with hands and arms.
- Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
- Work is usually performed at various business locations.
- Extensive travel required, including overnight travel.
- Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.
- Reliable, Year-Round Work
- Weekly Paychecks
- Paid Time Off and Paid Holidays
- Comprehensive Medical, Dental and Vision Benefits
- Company Matched 401k
Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.