Cyra Tester
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only ... Defect Analysis, Troubleshooting & Reporting * End-to-End Customer Journey Testing Preferred ...
Quick apply
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only ... Defect Analysis, Troubleshooting & Reporting * End-to-End Customer Journey Testing Preferred ...
Quick apply
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only ... Defect Analysis, Troubleshooting & Reporting * End-to-End Customer Journey Testing Preferred ...
Detroit, MI · Remote
USC or GC preferred Location: Remote Interview method: Video Works closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design ...
Detroit, MI · Remote
USC or GC preferred Location: Remote Interview method: Video Works closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design ...
Detroit, MI · Remote
USC or GC preferred Location: Remote Interview method: Video Works closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design ...
Detroit, MI · Remote
USC or GC preferred Location: Remote Interview method: Video Works closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design ...
$29.1K - $37.5K
11% of jobs
$37.5K - $46K
9% of jobs
$48.8K is the 25th percentile. Wages below this are outliers.
$46K - $54.4K
15% of jobs
$54.4K - $62.9K
15% of jobs
The median wage is $63.1K / yr.
$62.9K - $71.3K
18% of jobs
$77.4K is the 75th percentile. Wages above this are outliers.
$71.3K - $79.7K
11% of jobs
$79.7K - $88.2K
7% of jobs
$88.2K - $96.6K
5% of jobs
$96.6K - $105.1K
4% of jobs
$105.1K - $113.5K
2% of jobs
$113.5K - $122K
3% of jobs
$29.1K
$68.7K
$122K
For Remote Gc Analyst jobs in Novi, MI, the most frequently searched job titles are:
The top searched job categories for Remote Gc Analyst jobs in Novi, MI are:
Cities near Novi, MI with the most Remote Gc Analyst job openings:

Full-time
Re-posted 12 hours ago
Hiring Alert | Cyra Tester
Location:Remote (USA)
Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only
Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing
Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.
Education:
Bachelor’s Degree in Computer Science or related field preferred.
Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms