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Remote Game Operations Jobs in Hialeah, FL (NOW HIRING)

Serve Robotics

Remote Supervision Coordinator

Miami, FL · On-site +1

$55K - $64K/yr

Experience in remote operations, dispatch, gaming, or real-time monitoring environments * Familiarity with incident reporting or ticketing systems * Interest in robotics, autonomous systems, or ...

Hard Rock Digital

Project Manager - Omni

Hollywood, FL · On-site +1

We are seeking a Project Manager to join the Omni team and support the daily operational health of ... While remote-based, must be flexible for occasional travel to South Florida HQ. * This role will ...

Allstate

Trial Attorney (Remote - Miami, FL)

Miami, FL · On-site +1

Stay ahead of the game by monitoring new laws and regulations, ensuring our strategies remain sharp ... operations, objectives, and culture. This comprehensive understanding enables you to align legal ...

Crowe LLP

Senior AI Engineer

Miami, FL · On-site +1

$99K - $137K/yr

... clients' operations to drive ongoing impact, not just deliver isolated projects. As a member of ... We offer unlimited PTO, a flexible remote work policy, and a supportive environment that ...

All JobsGame Operations JobsRemote Game Operations JobsRemote Game Operations Jobs in Hialeah, FL

Remote Game Operations information

See Hialeah, FL salary details

$8

$21

$44

How much do remote game operations jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote game operations in Hialeah, FL is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $25.05 per hour, depending on experience, location, and employer.

What is remote game operations?

Remote game operations refer to the management and support of online or digital games from a location outside of a traditional office setting. Professionals in this role handle tasks such as monitoring game performance, addressing player issues, coordinating live events, and ensuring the overall smooth functioning of the game environment. They often work closely with developers, customer support, and community teams to provide seamless player experiences. This role is essential in maintaining uptime, resolving technical issues, and supporting in-game events for players worldwide.

What is the difference between Remote Game Operations vs Remote Game Testing?

AspectRemote Game OperationsRemote Game Testing
Primary FocusManaging game services, live events, and player supportTesting game functionality, bugs, and quality assurance
Required SkillsGame knowledge, communication, problem-solvingAttention to detail, technical skills, testing procedures
Work EnvironmentCustomer support platforms, live game serversTesting environments, bug tracking tools
Industry UsageGame companies, live service providersQA departments, testing firms

Remote Game Operations and Remote Game Testing both involve working within the gaming industry, but they focus on different aspects. Operations centers on managing live game services and player interactions, while testing emphasizes identifying bugs and ensuring game quality before release. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are some common challenges faced in a remote game operations role, and how can they be effectively managed?

In a Remote Game Operations role, one of the main challenges is ensuring seamless communication and coordination with cross-functional teams, such as developers, customer support, and community managers, despite working from different locations and time zones. Additionally, managing live events, in-game updates, and monitoring player feedback remotely requires strong organizational and multitasking skills. To overcome these challenges, it is helpful to establish clear communication channels, use collaborative tools, and maintain a structured workflow to quickly address issues and deliver a smooth gaming experience for players.

What are the key skills and qualifications needed to thrive as a remote game operations specialist?

To excel as a Remote Game Operations specialist, you need strong analytical skills, attention to detail, and experience with game management or live operations, often supported by a background in computer science or a related field. Familiarity with live operations dashboards, incident management systems, and tools like JIRA or Splunk is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are standout soft skills in this role. These skills ensure smooth game performance, timely issue resolution, and a positive player experience in an always-on digital environment.
What are the most commonly searched types of Game Operations jobs in Hialeah, FL? The most popular types of Game Operations jobs in Hialeah, FL are:
What job categories do people searching Remote Game Operations jobs in Hialeah, FL look for? The top searched job categories for Remote Game Operations jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Remote Game Operations jobs? Cities near Hialeah, FL with the most Remote Game Operations job openings:
Remote Game Operations jobs near you
Infographic showing various Remote Game Operations job openings in Hialeah, FL as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,499 per year, or $21.9 per hour.

Remote Supervision Coordinator

Serve Robotics

Miami, FL • On-site, Remote

$55K - $64K/yr

Full-time

Re-posted 9 days ago

Job description

At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.
The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.
Who We Are
We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.
JOB OVERVIEW
The Remote Supervision Coordinator monitors and supports Serve's autonomous delivery robot operations in real time, ensuring safe, efficient, and reliable service execution. This role responds to operational incidents, supports customer and merchant interactions, and assists with testing and validation activities to improve robot performance and operational quality.
JOB DUTIES
  • Monitor, supervise, and guide autonomous robot activities in real time to ensure safe and efficient operations while following standard operating procedures
  • Communicate directly with restaurants, merchants, and customers to resolve operational issues
  • Make real-time decisions within defined guidelines to maintain safety, efficiency, and service quality
  • Document, track, and report incidents accurately and in a timely manner, maintaining strong attention to detail
  • Provide support to internal teams and external partners as needed
  • Meet established performance targets, including productive hours, safety, performance, and operational efficiency metrics
  • Test product functions and features to identify bugs, potential system misuse, and operational gaps, and provide feedback for continuous improvement
  • Support special trials and pilot programs to test features ahead of broader Remote Supervisor release
  • Coordinate with internal operations, engineering, and support teams to escalate issues, communicate operational impacts, and support resolution efforts.
  • Apply training and feedback to continuously improve performance and adapt to new tools and processes

EXPERIENCE, QUALIFICATIONS, & SKILLS
Required Experience, Qualifications, and Skills
  • 2+ years of experience in operations, customer support, logistics, or a similar fast-paced environment
  • Experience using computers and web-based tools in a professional or structured setting
  • Strong attention to detail with the ability to monitor and manage multiple robots and tasks simultaneously
  • Clear written and verbal communication skills
  • Ability to follow standard operating procedures and make decisions within defined guidelines
  • Comfortable working in a fast-paced, real-time operational environment
  • Demonstrated reliability, punctuality, and ability to work scheduled shifts

Preferred Experience, Qualifications, and Skills
  • Experience in remote operations, dispatch, gaming, or real-time monitoring environments
  • Familiarity with incident reporting or ticketing systems
  • Interest in robotics, autonomous systems, or emerging technology

Additional Information
  • Work onsite with movement between depots, deployment zones, and customer locations as needed
  • Stand and walk for extended periods and lift up to 50 lbs as part of daily operations
  • Work occasional evenings and weekends to support operations, deployments, and testing
  • Follow all safety protocols, including PPE requirements, cell phone policies, and dress code (e.g., high-visibility vest and appropriate footwear)

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