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Remote Game Operations Jobs in Benbrook, TX (NOW HIRING)

Teton Ridge

Product Manager

Fort Worth, TX · Remote

$85K - $140K/yr

This individual owns operational execution for fantasy gaming, free-to-play games, promotions, app ... Time-to-market for new features This is a fully remote position anywhere within the United States.

Teton Ridge

Product Manager

Fort Worth, TX · On-site +1

$85K - $140K/yr

This individual owns operational execution for fantasy gaming, free-to-play games, promotions, app ... Time-to-market for new features This is a fully remote position anywhere within the United States.

All JobsGame Operations JobsRemote Game Operations JobsRemote Game Operations Jobs in Benbrook, TX

Remote Game Operations information

See Benbrook, TX salary details

$9

$24

$49

How much do remote game operations jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote game operations in Benbrook, TX is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $27.55 per hour, depending on experience, location, and employer.

What is remote game operations?

Remote game operations refer to the management and support of online or digital games from a location outside of a traditional office setting. Professionals in this role handle tasks such as monitoring game performance, addressing player issues, coordinating live events, and ensuring the overall smooth functioning of the game environment. They often work closely with developers, customer support, and community teams to provide seamless player experiences. This role is essential in maintaining uptime, resolving technical issues, and supporting in-game events for players worldwide.

What are the key skills and qualifications needed to thrive as a remote game operations specialist?

To excel as a Remote Game Operations specialist, you need strong analytical skills, attention to detail, and experience with game management or live operations, often supported by a background in computer science or a related field. Familiarity with live operations dashboards, incident management systems, and tools like JIRA or Splunk is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are standout soft skills in this role. These skills ensure smooth game performance, timely issue resolution, and a positive player experience in an always-on digital environment.

What are some common challenges faced in a remote game operations role, and how can they be effectively managed?

In a Remote Game Operations role, one of the main challenges is ensuring seamless communication and coordination with cross-functional teams, such as developers, customer support, and community managers, despite working from different locations and time zones. Additionally, managing live events, in-game updates, and monitoring player feedback remotely requires strong organizational and multitasking skills. To overcome these challenges, it is helpful to establish clear communication channels, use collaborative tools, and maintain a structured workflow to quickly address issues and deliver a smooth gaming experience for players.

What is the difference between Remote Game Operations vs Remote Game Testing?

AspectRemote Game OperationsRemote Game Testing
Primary FocusManaging game services, live events, and player supportTesting game functionality, bugs, and quality assurance
Required SkillsGame knowledge, communication, problem-solvingAttention to detail, technical skills, testing procedures
Work EnvironmentCustomer support platforms, live game serversTesting environments, bug tracking tools
Industry UsageGame companies, live service providersQA departments, testing firms

Remote Game Operations and Remote Game Testing both involve working within the gaming industry, but they focus on different aspects. Operations centers on managing live game services and player interactions, while testing emphasizes identifying bugs and ensuring game quality before release. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What cities near Benbrook, TX are hiring for Remote Game Operations jobs?

Cities near Benbrook, TX with the most Remote Game Operations job openings:

Remote Game Operations jobs near you
Infographic showing various Remote Game Operations job openings in Benbrook, TX as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,054 per year, or $24.1 per hour.

Product Manager

Teton Ridge

Fort Worth, TX • Remote

$85K - $140K/yr

Full-time

Re-posted 17 hours ago

Job description

POSITION OVERVIEW

The Product Manager serves as the operational backbone of the Product organization, owning execution across gaming while supporting the broader Cowboy+ product portfolio. This role combines product management, product operations, launch management, vendor coordination, and cross-functional execution to ensure products are delivered successfully and continue to scale.

In this role, you will own core productization across multiple products. Success requires strong product-market judgment, operational excellence, and the ability to sustain a successful product roadmap against company and business goals.

This individual owns operational execution for fantasy gaming, free-to-play games, promotions, app merchandising, release readiness, and content programming. They are responsible for turning strategy into execution while ensuring every game, promotion, and app experience launches on time and performs at a high standard.

This individual will own critical operational functions such as hosting product readiness, QA for new feature launches, plan disaster recovery, create/manage SLA for customer and internal escalation, own JIRA for Product organization and collaborate with the VP, Product to set product roadmap. They will be expected to engage with multiple stakeholders across the business to promote product vision and ensure alignment. This role will report to the VP, Product and Gaming Operations will report into this role. 

RESPONSIBILITIES

Product Ownership, Gaming

  • Own the design, development, and long-term operationalization of the gaming product
  • Gaming roadmap ownership (with VP approval)  based on company goals, business objectives and product performance 
  • Create operational workflows, documentation, and standard operating procedures
  • Establish and enforce standards for operation, customer service, SLA, vendor management, external gaming initiatives outside of O&O products. 
  • Track business performance and identify opportunities for optimization.
  • Serve as the operational command center during major rodeos and events.
  • Coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service.

Product Influence, Cowboy+

  • Collaborate with VP, Product to influence SVOD productization and future roadmap
  • Define intersection of Gaming and SVOD 
  • Own gamification inside SVOD
  • Overlap with content and programming to ensure app programming remains high priority across the business. Retrofit new tools, training and otherwise to support content relevance, push alert strategy, short form storytelling, vertical integrations, etc.
  • Co-coordinate launches across Product, Engineering, Marketing, Legal, and Customer Service. 

Technical Product Management

  • Maintain JIRA intake process and organize ticketing & project documentation
  • Drive cross-functional accountability to ensure initiatives are delivered on time, within scope, and aligned with company objectives.
  • Serve as the primary point of coordination during major events, including rodeos, shows, and seasonal content launches, ensuring all operational teams are aligned and prepared.
  • Partner with the VP & General Manager to translate strategic priorities into actionable execution plans and continuously improve operational efficiency across both product lines.
 REQUIREMENTS

Required Qualifications

  • 4+ years in Product Management, Product Operations, Digital Operations, or Gaming Operations
  • Experience supporting consumer-facing digital products
  • Experience coordinating cross-functional product launches
  • Strong organizational and project management skills
  • Comfortable working in fast-paced live-event environments
  • Experience with CMS platforms and digital merchandising
  • Experience with analytics tools such as GA4, Looker, or similar
  • Excellent communication and stakeholder management skills

Preferred Qualifications

  • Fantasy sports or gaming experience
  • Streaming/media experience
  • Mobile app experience
  • Marketing or product marketing experience 
  • Experience working with engineering and Agile product teams
SUCCESS METRICSGaming
  • Contest launch accuracy
  • Contest fill rates
  • Revenue growth
  • Customer satisfaction
  • Operational issue resolution time
  • Prize fulfillment 
Product Operations
  • On-time releases
  • Launch quality
  • Production incidents
  • Cross-functional readiness
  • Time-to-market for new features

This is a fully remote position anywhere within the United States. Working hours are aligned with Eastern/Central Time and may require occasional work on nights/weekends.
 

EEO STATEMENT

Teton Ridge is an equal opportunity employer. We are passionately committed to equitable hiring and boldly dedicated to diversity in our work and staff. We do not discriminate in employment opportunities or practices on the basis of actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniform service member status, disability or any other characteristic protected by law. Women, people of color, including bilingual and bicultural individuals, LGBTQ+ persons, and people with disabilities are encouraged to apply.


CALIFORNIA PRIVACY RIGHTS ACT (CPRA) NOTICE

Teton Ridge is committed to protecting your privacy. If you are a California resident, the California Privacy Rights Act (CPRA) grants you specific rights regarding the collection, use, and sharing of your personal information.

Information We Collect
As part of the application and recruitment process, we may collect personal information, including but not limited to Contact details (e.g., name, email, phone number), Employment history and qualifications, Identifiers such as IP address or device information when applying online, and Any other information you provide during the hiring process.
How We Use Your Information
We use your personal information to assess your qualifications and suitability for employment, communicate with you regarding your application, maintain records related to hiring decisions, and comply with legal and regulatory obligations.
Your CPRA Rights
As a California resident, you have the right to:
- Access the personal information we collect about you
- Request deletion of your personal information, subject to legal exceptions
- Correct inaccuracies in your personal information
- Opt-out of certain data sharing practices
How to Exercise Your Rights
To submit a request, use this form. For verification, we may require additional details to confirm your identity. By submitting your application, you acknowledge and agree to the collection and use of your information as described in this notice.

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