ZipRecruiter

Log In

2

Remote Galore Jobs (NOW HIRING)

North American Bancard

Direct Field Sales Representative

$20.50 - $28.25/hr

Direct Field Sales Professional North - Remote Let's go North, together. Join our mission to build ... We've got shout-outs galore, with peer and company recognition programs to keep you feeling like ...

Ivy Rehab Network

Associate Counsel

Philadelphia, PA · Remote

Incentives Galore :Eligibility for full benefits package beginning within your first month of ... Live by values that prioritize teamwork, growth, and serving others. #LI-ST1 #LI-Remote We are an ...

Ivy Rehab Network

Associate Counsel

Philadelphia, PA · On-site +1

Incentives Galore : Eligibility for full benefits package beginning within your first month of ... Live by values that prioritize teamwork, growth, and serving others. #LI-ST1 #LI-Remote We are an ...

next page

Showing results 1-20

All JobsRemote Galore Jobs

Remote Galore information

See salary details

$18

$51

$86

How much do remote galore jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote galore in the United States is $51.82, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $71.15 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Galore jobs? The most popular types of Galore jobs are:
Remote Galore jobs near you
Patient Engagement Center QA Analyst

Patient Engagement Center QA Analyst

Ivy Rehab Network

White Plains, NY • Remote

$50K - $60K/yr

Full-time

PTO

Posted 2 days ago

Ivy Rehab Physical Therapy rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

488th of 864 rated healthcare providers

Job description

State of Location:

New York

Position Summary:

At Ivy Rehab, we're "All About the People"! As a Call Center / Patient Engagement Center QA Analyst, you will play a crucial role in our mission to help enable people to live their lives to the fullest.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

OUR VALUES:
One Ivy - Love what you do - Do the right thing - I belong - GSD (Get stuff done) - Grow - Serve others

The Patient Engagement Center(PEC)QA Analystwillsupport the PECTraining and QA Manager indevelopingthe Quality Assurance (QA) program for our Patient Engagement Center (PEC). Specifically, the PEC QA Analyst willevaluatepatient interactions, collect and analyzedata to improve processes and protocols within the contact center,identifycoaching opportunities, andsupport PEC Managers in helpingPatient Engagement Advocates improve their skills. In this role, the PEC QAAnalystwillhelp to ensurethat PECAdvocatesare properly and effectivelyhandlinga variety of interactions, ranging fromschedulingorchanging new patient appointments,togeneral questions, to complaints. Over time, the PEC will also handle other interaction channels, such as outbound, chat, email. The PEC QAAnalystwill ensure thatPEC Advocates can resolve issues quickly and effectively, de-escalate challenging situations, and provide an exceptional patient experience.

Your responsibilities will include:

  • Contribute to the design and development ofour quality assurance program

  • EnsureAdvocates are followinga consistent and quality approach to handling patient interactions

  • Regularlymonitorand conduct evaluations of interactions to assess the quality of service andidentifystrengths and areas for improvement in Advocate performance

  • Support Managers in providingin-the-moment coaching to Advocates to improve their performance as measured against KPIs

  • Supportthe "nesting" program whenAdvocatesgraduate training and begin handling interactionsthrough more robust call monitoring and early intervention to ensurelong-termsuccess for the Advocates

  • Participate in cross-functional collaborationswith other Ivy departments to ensure process alignment among the PEC, front office, and clinic teams to meet quality standards for all departments involved in patient interactions

  • Observe daily operations of the contact center and lead interaction quality calibrations toidentifyskill gaps and necessary training program improvements

  • Identifyopportunities to evolvetheQA program (materials, modalities, processes) with growth of contact center

  • Helpto improve PEC KPIsby sharingperformance trends, areas of concern, and opportunities for improvement with Advocates and PEC management

To excel in this role, you shouldpossess:

  • Minimum 2-3 years quality assurance experience in a contact center environment

  • Experience with QA automation and speechanalyticstools, including AI, a plus

  • Empathy and coaching abilities to provide feedback that is not only constructive but also supportive

  • Excellent problem-solving and analytical skills to not onlyidentifyissues but offer innovative solutions

  • Healthcare/physical therapy experience a plus

  • Knowledge of customer service best practices

  • Detail-oriented, self-reliant, and process-driven mindset

  • Strong communication(verbal and written), interpersonal, and conflict resolution skills

  • Ability toexcelin a fast-paced and stressful work environment

  • Must be technically savvy, withdemonstratedexperience working with multiple systems and apps

Why choose Ivy?

  • Best Employer:A prestigious honor to be recognized byModern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

  • Exceeding Expectations:Deliver best-in-class care andwitnessexceptional patient outcomes.

  • Incentives Galore:Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.

  • Empowering Values:Live by values that prioritize teamwork, growth, and serving others

Compensation ranges from $50,000.00 - $60,000.00 based on experience.

#LI-remote

#LI-ST1

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com

What Ivy Rehab Physical Therapy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply