Remote French Jobs in Colchester, VT (NOW HIRING)

Job Summary
We are seeking a professional Bilingual Customer Service Representative, French and English, for a remote temp-to-hire opportunity in based out of Seattle, WA. This role is ideal for a detail-oriented customer service professional who enjoys helping customers, resolving questions, and communicating clearly in both spoken and written French and English.
In this customer support role, you will assist customers, insurance agents, and brokers with account questions, policy documentation, product information, and insurance verification. This is not an outbound sales role. The focus is on service, accuracy, follow-through, and creating a positive customer experience.
This opportunity offers competitive hourly compensation, training, ongoing development, and the potential for long-term career growth. Candidates can expect a supportive, team-oriented work environment with collaborative leadership, clear expectations, and the tools needed to succeed.
Key Responsibilities
- Receive and manage inbound customer service calls in both French and English while providing accurate, professional support.
- Research and resolve customer questions related to products, services, accounts, documentation, and insurance information.
- Make outbound calls to insurance agents and brokers to verify policy details, confirm missing information, and support account completion.
- Respond to customer, agent, and broker emails in both French and English with clear, professional, and timely communication.
- Enter, update, and maintain accurate customer and insurance information in internal tracking systems and databases.
- Develop strong product and service knowledge to explain features, benefits, procedures, and documentation requirements.
Compensation and Benefits
- $23.00 to $28.00 per hour.
- Temp-to-hire opportunity.
- Comprehensive benefits package.
- Paid time off and holidays.
- Training and ongoing development opportunities.
- Supportive and collaborative work environment.
- Long-term career growth opportunities.

Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1030

This company offers growth and a great group of people to work with.