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Remote Freight Forwarder Jobs in Decatur, GA (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Freight Forwarder information

See Decatur, GA salary details

$31.7K

$48.8K

$64.9K

How much do remote freight forwarder jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote freight forwarder in Decatur, GA is $48,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $54,700.00 per year, depending on experience, location, and employer.

What is a remote freight forwarder?

A Remote Freight Forwarder coordinates the shipment of goods on behalf of clients while working from a remote location. They arrange transportation, handle documentation, negotiate rates, and ensure shipments comply with regulations. This role requires strong organizational skills, knowledge of logistics, and the ability to communicate with carriers, suppliers, and customers effectively. Using digital tools and freight management systems, they help streamline the shipping process to ensure timely and cost-efficient deliveries.

What does a remote freight forwarder do?

A typical day for a Remote Freight Forwarder involves coordinating international shipments, preparing and reviewing shipping documents, tracking cargo, and communicating with carriers, customs brokers, and clients via email and virtual meetings. You’ll manage multiple shipments simultaneously, resolve issues such as delays or documentation discrepancies, and ensure that all transactions comply with international regulations. Working remotely, you rely heavily on logistics software and digital communication tools, often collaborating with team members across different time zones. This role requires balancing administrative tasks with problem-solving, making it dynamic and well-suited to those who enjoy fast-paced, detail-oriented work.

What are the key skills and qualifications needed to thrive as a remote freight forwarder?

To thrive as a Remote Freight Forwarder, you need comprehensive knowledge of global shipping regulations, logistics coordination, and international trade documentation, often supported by experience in logistics or supply chain management. Familiarity with freight management software, electronic data interchange (EDI) systems, and platforms like CargoWise or SAP is commonly required, along with certifications such as IATA or FIATA being advantageous. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing shipments and collaborating with clients and partners remotely. These capabilities ensure efficient, compliant movement of goods and seamless service in a fast-paced, interconnected freight environment.

What are the most commonly searched types of Freight Forwarder jobs in Decatur, GA?

The most popular types of Freight Forwarder jobs in Decatur, GA are:

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Remote Freight Forwarder jobs near you

Customer Service Representative (Remote)

GA • On-site, Remote

PharmaCentra, LLC
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about PharmaCentra, LLCexternal

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Customer Service Representative (Remote)
Shared Services Team | Full-Time
Company: PharmaCentra LLC
Location: Remote (United States)
Pay: $12.00 per hour
Schedule: Full-Time, includes one weekend day per week
Start a Career Where Every Conversation Makes a Difference
PharmaCentra is seeking motivated, customer-focused individuals to join our Shared Services Team. This fully remote position is an excellent opportunity for someone who enjoys helping others, learns quickly, communicates effectively, and wants to build valuable customer service experience in the healthcare industry.
No healthcare experience is required. We provide training and support to help you succeed.
Every day, you'll assist patients, prospective clinical research participants, pharmacies, and healthcare consumers by providing information, answering questions, and helping connect people with important healthcare resources.
If you are dependable, compassionate, tech-savvy, and eager to learn, we'd love to hear from you.
What You'll Do
As a Customer Service Representative, you may support a variety of healthcare-related programs and services, including:
Customer Support & Call Handling
  • Handle inbound and outbound customer service calls.
  • Listen carefully to customer needs and provide accurate information.
  • Ask questions and gather information using approved scripts and procedures.
  • Document customer interactions accurately in company systems.
  • Schedule appointments or connect customers with appropriate resources when applicable.
  • Conduct follow-up calls as assigned.
Clinical Research Support
  • Assist individuals interested in learning about clinical research opportunities.
  • Conduct preliminary screening using approved questionnaires.
  • Explain next steps in the enrollment process.
  • Schedule potential participants with clinical research sites when appropriate.
Pharmacy Support Services
  • Help patients locate pharmacies that may have prescribed medications available.
  • Contact pharmacies to verify medication availability when required.
  • Provide accurate information to patients regarding pharmacy options.
  • Document all activities and outcomes according to established procedures.
General Responsibilities
  • Navigate multiple applications and systems simultaneously.
  • Follow established workflows, scripts, and quality standards.
  • Maintain confidentiality and protect sensitive information.
  • Meet attendance, productivity, and quality expectations.
  • Participate in training, coaching, and ongoing development opportunities.
  • Adapt to changing business needs and program requirements.
What Makes Someone Successful in This Role?
We are seeking individuals with exceptional customer service skills and a strong aptitude for learning.
Ideal Candidates Demonstrate
  • Strong verbal and written communication skills.
  • A professional and courteous phone presence.
  • Active listening skills and attention to detail.
  • Empathy and patience when assisting customers.
  • The ability to learn new information and apply it quickly.
  • Comfort working with technology and multiple computer applications.
  • Strong problem-solving skills.
  • Dependability and consistent attendance.
  • The ability to stay organized in a fast-paced environment.
  • Accountability and a positive attitude.
Preferred Qualifications
One or more of the following experiences may be helpful, but are not required:
  • Customer service
  • Retail sales or customer support
  • Call center or contact center experience
  • Healthcare support services
  • Appointment scheduling
  • Administrative support
  • Hospitality or service industry experience
  • Pharmacy or healthcare experience
  • Help desk or technical support
  • High-volume customer-facing roles

We welcome applicants who are early in their careers and demonstrate strong customer service skills, professionalism, and a willingness to learn.
Schedule Requirements
  • Full-time availability required.
  • Must be available to work one weekend day each week.
  • Ability to work a consistent assigned schedule.
  • Reliable attendance is essential.
Remote Work Requirements
This position is 100% remote and must be performed within the United States.
Employees are responsible for maintaining the equipment and internet service necessary to perform the essential functions of the position.
Minimum Equipment Requirements
  • Windows 10 or Windows 11 computer
  • 8 GB RAM or greater
  • Quad-core processor or better
  • Second monitor
  • USB headset with microphone
  • Webcam
  • Keyboard and mouse
Internet Requirements
  • Minimum 50 Mbps download speed
  • Minimum 50 Mbps upload speed
  • Reliable broadband internet connection
Benefits
Benefits are available after 90 days of employment, subject to plan terms and eligibility requirements, and may include:
  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Life Insurance
  • 401(k) Plan with Employer Match
Why Join PharmaCentra?
  • 100% Remote Work
  • Paid Training
  • Healthcare Industry Experience
  • Supportive Team Environment
  • Opportunities to Learn New Skills
  • Meaningful Work Helping Patients and Consumers
  • Career Development Opportunities

At PharmaCentra, the work you do matters. Every interaction has the potential to improve someone's healthcare experience.
If you're ready to build valuable customer service experience while helping others, apply today.
Equal Opportunity Employer
PharmaCentra LLC is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and other lawful considerations. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Reasonable accommodations are available for qualified individuals with disabilities and sincerely held religious beliefs throughout the application and employment process.
Employment offers are contingent upon successful completion of applicable pre-employment screening requirements, which may include a background check.
Offer of employment is conditioned upon passing a background check.

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