VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Retail Banking Sales & Service ... May research and investigate lending applications, following established processes. * Maintains the ...
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Retail Banking Sales & Service ... May research and investigate lending applications, following established processes. * Maintains the ...
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Retail Banking Sales & Service ... May research and investigate lending applications, following established processes. * Maintains the ...
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMO Job Family Group: Retail Banking Sales & Service ... May research and investigate lending applications, following established processes. * Maintains the ...
Remote Fraud Investigator Part Time information
What does a remote fraud investigator do?
A Remote Fraud Investigator is responsible for detecting, investigating, and preventing fraudulent activities from a remote location, often working from home. They analyze transactions, review documentation, and conduct interviews to assess suspicious activities or claims. Their work helps protect companies and customers from financial losses and ensures compliance with relevant regulations. Part-time Remote Fraud Investigators typically have flexible hours and use digital tools to perform their duties efficiently.
What are the key skills and qualifications needed to thrive as a remote fraud investigator, and why are they important?
To thrive as a Remote Fraud Investigator (Part Time), you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field, often supported by relevant certifications. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required. Excellent written communication, critical thinking, and the ability to work independently are standout soft skills for this role. These skills ensure efficient identification, investigation, and resolution of fraudulent activities while maintaining compliance and protecting organizational assets.
How do remote fraud investigators typically collaborate with other departments while working part-time?
Remote Fraud Investigators often work closely with teams such as customer service, IT, and compliance, even when working part-time. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and video calls. Investigators may participate in regular virtual meetings to discuss cases, share findings, and coordinate on complex investigations. This cross-functional teamwork helps ensure that fraud cases are resolved efficiently and that processes are continuously improved to prevent future incidents.
What is the difference between Remote Fraud Investigator Part Time vs Remote Fraud Analyst?
| Aspect | Remote Fraud Investigator Part Time | Remote Fraud Analyst |
|---|---|---|
| Credentials | Certifications like CFE, ACFE often preferred | Similar certifications, often the same requirements |
| Work Environment | Remote, flexible hours, part-time | Remote, full-time or part-time, varies by employer |
| Industry Usage | Financial institutions, e-commerce, insurance | Financial services, banking, e-commerce |
| Job Focus | Investigating specific fraud cases, collecting evidence | Analyzing data to detect fraud patterns, reporting |
Remote Fraud Investigator Part Time and Remote Fraud Analyst roles share similar credentials and industry usage, often working remotely for financial or e-commerce companies. The main difference lies in the focus: investigators handle specific cases and evidence collection, while analysts focus on data analysis and pattern detection. Both roles can be part-time or full-time, depending on the employer.
What are the most commonly searched types of Remote Fraud Investigator jobs in Alberta?
The most popular types of Remote Fraud Investigator jobs in Alberta are:
What cities in Alberta are hiring for Remote Fraud Investigator Part Time jobs?
Cities in Alberta with the most Remote Fraud Investigator Part Time job openings:
Full-time, Part-time
Medical, Life, Retirement
Posted 5 days ago
Job description
Application Deadline:
Address:
VIRTUAL(R)61 - REMOTE/TELETRAVAIL - QC - BMOJob Family Group:
Proactively provides expert advice on mortgage renewal/financing needs, products and solutions to retain and expand share of wallet. Fulfills sales and service activities for customers by following approved procedures. Identifies and makes referrals to other business groups. Works through various channels based on the market needs to deliver the desired customer experience and achieve overall business objectives.
- Drives the sales process for inbound and outbound customer contacts upon mortgage renewal, through in-depth home financing options.
- Integrates marketing promotions and programs into customer conversations, where appropriate.
- Manages all transactional outcomes of customer contacts or refers to appropriate groups.
- Negotiates home financing pricing ensuring customers feel valued at the same time as profitable transactions.
- Probes to understand customer needs related to mortgage renewal, investment and financing options; provides advice in the best interests of the customer.
- Handles customer contacts in an informed, professional, and efficient manner.
- Collaborates with internal and external stakeholders in order to deliver on business objectives.
- Escalates complex or unresolved customer situations to managers as required.
- Performs any required documentation to ensure customer's requests are accurately processed.
- May research and investigate lending applications, following established processes.
- Maintains the confidentiality of customer and Bank information.
- Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.
- Maintains current knowledge of personal banking and lending products, practices, and trends and integrates into customer conversations in a professional manner.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Analyzes issues and determines next steps.
- Broader work or accountabilities may be assigned as needed.
- Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
- Between 2 - 3 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience is preferred, not required.
- Knowledge of personal lending and home financing products.
- Knowledge of competitive marketplace and trends in product offerings.
- Knowledge of contact centre operational processes and policies.
- Knowledge of call centre technology, processes and metrics.
- Specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
You're fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
Pay Type:
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.