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Remote Field Service Engineer Jobs in Orem, UT (NOW HIRING)

Sunpower

Quality Assurance, Senior Field Manager

Orem, UT · On-site +1

... service. With over 30 years of experience in the US Residential Solar industry, we deliver an all ... The role requires strong collaboration with Escalation, Engineering, Operations, Customer Success ...

Conduent, Inc.

Cyber Operations Engineer III

Sandy, UT · On-site +1

$91K - $120K/yr

Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance ... Access to a wide range of discounts on merchandise, services, travel, and more. * Career Growth ...

BambooHR

Staff Software Engineer

Draper, UT · Remote

This is a remote position available in the state listed on this job. Additionally, employment with ... You'll own the architecture of a greenfield permissions service from the ground up, define AuthN ...

DigiCert

Software Engineering Manager

Lehi, UT · On-site +1

Experience building cloud native applications, services-based architecture, DevOps principles and ... remote and hybrid environments. * Strong knowledge of software engineering best-practices.

NRG

Senior AI Security Engineer

Lehi, UT · On-site +1

$107K - $147K/yr

Excellent customer service skills * Take initiative and set high personal performance standards ... field Working Conditions * Open office environment * This role is eligible for in-office work at ...

NRG Energy

Senior AI Security Engineer

Lehi, UT · On-site +1

$107K - $147K/yr

Excellent customer service skills * Take initiative and set high personal performance standards ... field Working Conditions * Open office environment * This role is eligible for in-office work at ...

Entrata

Staff Corporate Security Engineer

Lehi, UT · On-site +1

$170K - $278K/yr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

Entrata

Staff Corporate Security Engineer

Lehi, UT · On-site +1

$170K - $278K/yr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... Exclusive Previ cell phone plan and discounts on services or local business partnerships for ...

NRG

Engineering Manager

Lehi, UT · On-site +1

Our mission is to redefine the home experience with tech and services to create a smarter, greener ... Bachelor's degree in a technical field (Computer Science preferred) * 5+ years developing software ...

NRG Energy

Engineering Manager

Lehi, UT · On-site +1

Our mission is to redefine the home experience with tech and services to create a smarter, greener ... Bachelor's degree in a technical field (Computer Science preferred) * 5+ years developing software ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Orem, UT

Remote Field Service Engineer information

See Orem, UT salary details

$31.7K

$61.9K

$91.7K

How much do remote field service engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote field service engineer in Orem, UT is $61,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are the most commonly searched types of Field Service Engineer jobs in Orem, UT?

The most popular types of Field Service Engineer jobs in Orem, UT are:

What are popular job titles related to Remote Field Service Engineer jobs in Orem, UT?

For Remote Field Service Engineer jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in Orem, UT look for?

The top searched job categories for Remote Field Service Engineer jobs in Orem, UT are:

Remote Field Service Engineer jobs near you

Quality Assurance, Senior Field Manager

Sunpower

Orem, UT • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 29 days ago

Job description

Quality Assurance, Senior Field Manager
Location: In-office - Orem, UT
About SunPower: SunPower's mission is to provide industry leading, innovative, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one solar solution that supports the transition to clean energy.
SunPower continues to grow through strategic acquisitions of leading solar companies. These have included SunPower, Blue Raven Solar, Complete Solar, and Sunder Energy. These transitions bring together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.
Benefits:
  • Employee RSU Awards program
  • Quarterly & Annual bonus program (based on performance)
  • Competitive coverage for Health, Dental, and Vision insurance
  • PTO/DTO for full-time employees
  • 10 paid holidays
  • Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week!
  • Ping pong and Corn hole in office
  • CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more!

Position Summary:
The Field Quality Manager plays a strategic leadership role in deploying and sustaining quality excellence across field operations, installation processes, and service delivery. This position is accountable for driving 100% First Pass Yield (FPY) and Zero Defects performance while leading continuous improvement initiatives throughout the installation lifecycle. This leader will oversee the implementation, and ongoing improvement of field processes, training programs, installation standards, solar modules, inverters, battery storage systems, and related technologies. The role requires strong collaboration with Escalation, Engineering, Operations, Customer Success, and Installation Partners to ensure consistent execution of quality standards and exceptional customer outcomes.
We are seeking an experienced, results-oriented Quality Engineering leader with a proven track record of driving measurable operational improvements through disciplined application of Specifications (SPECs), Standards, RCCA/8D, FMEA, ANDON CORD methodologies, and Lean Six Sigma principles. The ideal candidate is a hands-on leader who combines strategic vision with tactical execution. This individual must possess a strong sense of ownership, a relentless commitment to customer success, and the ability to lead across organizational boundaries with humility, integrity, and a "can-do" attitude. Success in this role requires the ability to build high-performing teams, influence change, and foster a culture of accountability and quality excellence.
Essential Duties:
Quality Leadership and Strategy
  • Lead the development and deployment of strategies to achieve and sustain 100% FPY and Zero Defects across field operations.
  • Champion the adoption and execution of ANDON CORD, RCCA/8D, FMEA, and continuous improvement methodologies.
  • Serve as the primary field quality lead, driving compliance with company specifications, industry standards, and regulatory requirements.

Process Improvement and Operational Excellence
  • Partner with Engineering, Operations, and Installation Partners to identify, prioritize, and eliminate sources of field defects and rework.
  • Develop, implement, and monitor measurable quality metrics, including FPY, defect rates, customer satisfaction, and corrective action effectiveness.
  • Lead investigations of field failures, customer escalations, and systemic quality issues using structured problem-solving methodologies.
  • Conduct regular quality reviews and risk assessments to proactively identify improvement opportunities.

Product and Process Validation
  • Evaluate new products, technologies, installation methods, and battery storage solutions to ensure readiness for field implementation.
  • Collaborate with Engineering teams to drive design improvements based on field performance data and customer feedback.

Training and Capability Development
  • Develop and deliver quality training programs for Field Managers, District Installation Managers (DIMs), Regional Installation Managers (RIMs), installation crews, and installation partners.
  • Coach field personnel on quality standards, inspection methods, RCCA processes, FMEA principles, and continuous improvement techniques.
  • Foster a culture of quality ownership, accountability, and customer-focused execution across all field organizations.
  • Travel to field locations to observe processes, coach teams, perform quality audits, and support critical customer and operational initiatives.
  • Maintain a strong field presence to ensure rapid issue resolution and continuous improvement execution.

Minimum Qualifications:
Education and Experience
  • Bachelor's Degree in Mechanical, Industrial, Electrical Engineering, or a related technical discipline required. Master's Degree preferred.
  • Minimum 7 to 10 years of progressively responsible experience in Quality Engineering, Field Operations, Solar or Semiconductor Industry.
  • Demonstrated experience in solar energy systems, battery storage systems, power electronics, or renewable energy technologies.
  • Strong understanding of UL, NEC, IEC, and applicable industry certification.
  • ASQ certifications preferred, including: CQA and CQE.
  • Demonstrated knowledge of U.S. Department of Energy guidelines, industry standards, electrical codes, and solar installation best practices.
  • Proven track record of improving quality, operational efficiency, customer satisfaction, and field performance metrics.

Technical and Operational Excellence
  • Experience implementing and sustaining ISO 9001.
  • Strong background working with Design Engineering, Field Operations, Manufacturing, Supplier Quality, and Customer Success organizations.
  • Demonstrated success driving First Pass Yield improvements, defect reduction, and operational excellence initiatives.

Leadership and Influence
  • Exceptional problem-solving and decision-making skills.
  • Proven ability to lead cross-functional teams and organizational change.
  • Strong coaching, mentoring, and leadership development capabilities.
  • Ability to influence stakeholders at all organizational levels.

Communication and Collaboration
  • Excellent written, verbal, and presentation skills.
  • Ability to communicate technical information effectively to management.
  • Strong customer-facing skills and ability to build productive relationships with internal and external stakeholders.

Personal Attributes and Location
  • Demonstrates the highest standards of integrity, and professionalism.
  • Results-driven with a strong bias for action and execution.
  • Team-oriented who thrives in a fast-paced, high-growth environment.
  • Positive, optimistic, and resilient with a continuous improvement mindset.
  • Willing to engage at all levels of the organization and lead by example.
  • Preferred at SPWR, Orem, UT.

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

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