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Remote Field Service Engineer Jobs in Franklin, PA

Remote Field Service Engineer information

See Franklin, PA salary details

$32.6K

$63.7K

$94.4K

How much do remote field service engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote field service engineer in Franklin, PA is $63,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,600.00 per year, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What cities near Franklin, PA are hiring for Remote Field Service Engineer jobs?

Cities near Franklin, PA with the most Remote Field Service Engineer job openings:

Regional Sales Manager - Commercial Pump Solutions

Pentair

Greenville, PA • Remote

$114K - $211K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago


Pentair rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

353rd of 545 rated manufacturers


Job description

Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future and focused on creating a healthier world for all. With approximately 11,250 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. We bring water to life!

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Pentair is seeking a Regional Sales Manager to lead commercial growth and market expansion across the East region of the United States. This role is responsible for driving revenue growth, influencing specification and Basis of Design decisions, and developing a high-performing team of Territory Sales Managers focused on demand creation, customer engagement, and market penetration.

The Regional Sales Manager will lead a geographically dispersed sales team while partnering closely with distributors, engineers, consultants, contractors, OEMs, end users, and internal stakeholders to accelerate growth across strategic markets. This leader will foster a culture of accountability, proactive business development, and customer-centric selling.

You will:

  • Lead, coach, and develop a team of Territory Sales Managers across the region, fostering a high-performance sales culture focused on accountability, collaboration, and customer success
  • Conduct regular sales reviews, pipeline inspections, and provide guidance to team members to ensure achievement of regional sales objectives
  • Lead, coach, and develop a team of Territory Sales Managers to achieve regional revenue, profitability, and growth objectives.
  • Build a high-performance sales culture focused on accountability, execution, collaboration, and continuous improvement.
  • Develop and execute regional business plans that align with Pentair's strategic growth priorities.
  • Drive demand creation activities that influence specification and Basis of Design decisions with distributors, engineering firms, consultants, contractors, and end users.
  • Expand market share by identifying new customer opportunities and developing strategic growth initiatives.
  • Establish strong relationships with key customers, channel partners, consultants, and industry influencers throughout the region.
  • Conduct regular pipeline reviews, opportunity assessments, and forecast discussions to improve commercial effectiveness and forecasting accuracy.
  • Coach team members on consultative selling, value-based conversations, opportunity development, and commercial execution.
  • Partner with Product Management, Marketing, Engineering, Customer Service, and Business Development teams to support growth initiatives and product adoption.
  • Analyze market trends, competitor activity, and customer needs to identify emerging opportunities and risks.
  • Lead territory planning and resource allocation activities to maximize regional performance.

Key Qualifications:

  • Bachelor's degree in Business, Engineering, Marketing, or a related discipline.
  • 8+ years of progressive sales, business development, or commercial leadership experience.
  • 3+ years of people leadership experience leading remote or geographically dispersed sales teams.
  • Demonstrated success delivering profitable growth through new business development, market expansion, and customer acquisition.
  • Experience influencing specifications, Basis of Design decisions, or other upstream purchasing decisions within complex sales cycles.
  • Have 5+ years of people leadership experience with responsibility for coaching, developing, and leading field sales professionals
  • Experience with mechanical rotating equipment, such as centrifugal pumps.
  • Experience working with HVAC, fire, and/or commercial plumbing systems preferred.
  • Excellent presentation skills, including experience presenting to engineering firms & building owners.
  • Ability to utilize relevant software programs, such as Microsoft Office Suite, CRM (e.g. Salesforce) and equipment selection software (e.g. Encompass).

Travel:

  • Up to 40% travel to distributors, customers, events, tradeshows, and other business-related meetings.

Compensation:

For this full-time position working at this location, the anticipated annualized base pay range will be from $114,000 - $211,800 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as an annual incentive bonus.

Benefits:

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Pentair is an Equal Opportunity Employer

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.


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About Pentair

Sourced by ZipRecruiter

At Pentair, we believe the health of our world depends on reliable access to clean water. We design, manufacture, and deliver a comprehensive range of smart, sustainable water solutions to homes, business, and industries around the world. Whether it is improving, moving, or enjoying water, we help manage the world's most precious resource.

Industry

Water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Golden Valley, MN, US