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Remote Field Service Engineer Jobs in New York (NOW HIRING)

Aniai, Inc

Field Service Manager

Manhattan, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

With the rapid deployment of our flagship product, Alpha Grill, our Field Service Engineers (FSEs) are out at customer sites training kitchen teams, leading installations and solving the ...

Aniai, Inc

Field Service Manager

Manhattan, NY · Remote

  • Medical

  • Dental

  • Vision

  • PTO

With the rapid deployment of our flagship product, Alpha Grill, our Field Service Engineers (FSEs) are out at customer sites training kitchen teams, leading installations and solving the ...

UL Solutions

Associate Field Engineer - Eastern PA

Milltown, NJ · On-site +1

$85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

UL Solutions delivers testing, inspection and certification services, together with software ... Field Engineering remote with daily client visits within the Eastern Pennsylvania area. * Ability ...

Munters

Field Service Technician

New York, NY · On-site +1

$30.14 - $39.16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Field Service Technician Location: New York Company: Munters Corporation Salary: $30.14 - $39.16 ... PLC (Programmable Logical Controls) highly preferred * Strong Written and verbal communication ...

Anton Paar

Field Service Representative

Newark, NJ · On-site +1

$39.50 - $44.80/hr

  • Retirement

As a Field Service Representative and key member of the East Region service team, you provide on ... Associate's degree in engineering or related technical field. * Availability for frequent overnight ...

ABB

Senior Power Delivery Field Technician

NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field Service Manager __ We are seeking a highly skilled Field Technician with deep expertise in ... It will include some remote work for engineering preparation and at customer sites for installation.

Fresenius Medical Care

Field Service Technician

New York, NY · On-site +1

$26 - $44/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Service Technician performs client-site installation, service and maintenance on company manufactured and/or distributed equipment within the assigned regional area(s). The incumbent ...

ChemTreat

Field and Internal Service Supervisor

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Interface with Engineering, Quality, and Maintenance teams to resolve technical issues and support ... and field settings. * Strong working knowledge of service workflows, quality systems, safety ...

AMADA

Field Service Technician Laser

New Brunswick, NJ · On-site +1

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of ...

Qcells

New Homes Service Manager

Teaneck, NJ · On-site +1

$98K - $117K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES: * Establish procedures, workflows, and performance expectations for New Homes Operations & Maintenance Field Service ...

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Remote Field Service Engineer information

See New York salary details

$19

$36

$57

How much do remote field service engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote field service engineer in New York is $36.91, according to ZipRecruiter salary data. Most workers in this role earn between $27.02 and $44.33 per hour, depending on experience, location, and employer.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are the most commonly searched types of Field Service Engineer jobs in New York?

The most popular types of Field Service Engineer jobs in New York are:

What are popular job titles related to Remote Field Service Engineer jobs in New York?

For Remote Field Service Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in New York look for?

The top searched job categories for Remote Field Service Engineer jobs in New York are:

What cities in New York are hiring for Remote Field Service Engineer jobs?

Cities in New York with the most Remote Field Service Engineer job openings:

Remote Field Service Engineer jobs near you
Infographic showing various Remote Field Service Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $76,771 per year, or $36.9 per hour.

Field Service Manager

Aniai, Inc

Manhattan, NY • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 26 days ago

Job description

About Us & What We're Looking For
We're a robotics manufacturer in the commercial kitchen equipment industry. Our flagship product, Alpha Grill, supports foodservice operators increase efficiency and output which ultimately leads to higher margins and stronger revenue. Check it out on our website!
We believe the future is robotics and we're looking for someone eager to shape the next wave of technology in the foodservice industry.
NOTE: If you do not have F&B field service experience, do not apply. We prioritize those who come from the industry and have experience managing and shaping the way manufacturers service equipment and support their customers. If this is you, we highly encourage you to apply!
About the Field Service Team
The Field Service Team ensures Aniai builds lifelong customers across the globe. With the rapid deployment of our flagship product, Alpha Grill, our Field Service Engineers (FSEs) are out at customer sites training kitchen teams, leading installations and solving the unpredictable issues that happen in the startup environment. The Field Service Team has 8 members right now, 7 in Korea and 1 in our NYC HQ. We're looking for another rock star to join our team in the early stages within the US market.
NOTE: While our HQ is in NYC and we always value anyone living and working in this area, we are open to hiring across the US. We are prioritizing talent and prior experience in the industry over location for this role.
About the Field Service Manager (FSM) Role
We are looking for a rock-star FSM to build the field service team from the ground up. You will come in with some ready-to-go playbooks from our team in Korea, but we're expecting you to bring rich experience in leading installations and maintenance for high tech machines, training and managing external service technicians, and building processes and infrastructure for how the team operates.
You will manage our FSE from day one, and you will become the go-to expert for our customers and internal teams, lending your knowledge and skillset to optimize performance, provide technical support and education, and deliver exceptional customer service. Here's the fine print:
Customers
  • Deployments: Install Alpha Grill in customer sites, ensuring proper configuration and calibration for optimal performance.
  • User Training: Provide comprehensive training and guidance to customers on how to use Alpha Grill and what common issues they can self-resolve.
  • Maintenance: Monitor Alpha Grill performance KPIs, identify areas of improvement, and promptly address customer concerns or issues. Troubleshoot issues remotely or conduct site inspections as needed. Carry out repairs, ensuring we meet standard service level agreements set.

Service Providers & Technicians
  • Trainings: Develop and lead training programs for onboarding 3rd party service technicians.
  • Service Network Dispatch: Manage nationwide service network and dispatching service calls to appropriate technicians.
  • SLA Management: Ensure service technicians meet SLAs and provide escalation training and response support when technicians do not achieve desired targets.

Team Infrastructure
  • Field Service Playbook: Build the team playbook, creating and managing KPIs against standard installation processes, site visits and general service calls.
  • Service Manual: Build our first service manual, creating a comprehensive document which serves as the technical resource for all technicians.

Miscellaneous
  • Demo Unit Maintenance: Support our test kitchens and tradeshows with technical deployment setup and assistance.
  • Product Recipe Testing: Support sales team by testing recipes coming from potential and existing customers on the Alpha Grill.
  • Other: We're a growing team! There will be plenty of opportunities to support other initiatives, including growth plans, user guides and manuals, etc.

Requirements
We ask Everyone at Aniai to:
  • Love burgers. What is your favorite burger? We want to know!
  • Communicate effectively and love cross-collaborative efforts. Our teams span across the US and Korea, which takes patience, kindness and communication to make it work.
  • Have a hustle mentality, solve problems and act quickly. We're a rapidly growing startup, we don't have time to waste.
  • (Bonus) Have experience in early-stage startups.
  • (Bonus) Have experience in robotics, kitchen equipment manufacturing, or restaurants.
  • (Bonus) You want to work out of our NYC HQ. We bring the snacks!

We ask FSMs at Aniai to:
  • Have made incredible impacts in their prior experience. We think this takes the equivalent of roughly 5+ years in Field Service to do. You will be the most accomplished field engineer on our team and your prior experience should show this.
  • Have trained and led field service teams, including managing external technician networks nationwide.
  • Deep experience building 0-1 processes and playbooks. Assume nothing exists today, we need you to build it.
  • Have some experience or general awareness of managing P&L for the field service team. You may not have had direct control of the P&L in your prior experience but you've had exposure to it and understand how to reduce team costs.
  • Be top tier communicators. You not only possess a deep understanding of technical concepts, but you also know how to communicate these to non-technical audiences with ease.
  • Travel at least 50% to customer locations across the United States. We require a valid US Driver's License with a clean record.
  • Solve problems every day. You most likely love puzzles and have a knack for finding creative solutions to the toughest issues.
  • Be organized in their approach to customer deployments and maintenance. Startups are chaos so we aim to find someone methodical and logical in everything they do.
  • (Bonus) Have experience in deploying and servicing robotic products!
  • (Bonus) Have an engineering degree or understand deep mechanical issues.

Don't meet all our requirements? Don't worry! We still want to meet you even if you find yourself only nailing 50%. So, if this feels like an incredible opportunity, apply anyways.
Benefits
We're focused on one thing and one thing only - growth. Our benefits reflect our ability as an early-stage startup to give our employees the space and resources they need to focus on growth and be successful here at Aniai. We hope to continue expanding our benefits as we expand our business, but today we offer the following:
  • Compensation at $80-100k based on prior experience
  • Meaningful Equity
  • 100% Covered Top-Tier Medical, Dental & Vision insurance
  • 15 Days PTO + 5 Paid-Sick Days + 8 Company Holidays
  • NYC HQ Loft with free coffee, snacks, drinks and more!
  • Apple Macbook + other equipment necessary to do the job
  • Team bonding activities
  • Access to Alpha Grill, and we guarantee plenty of food!

Apply