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Remote Field Engineer Jobs in Georgia (NOW HIRING)

Fortive

Field Service Engineer

Atlanta, GA · On-site +1

Local and regional travel within assigned territory, occasional overnight stays On-Call : Rotating weekend coverage required As a Field Service Engineer at Advanced Sterilization Products, you'll ...

ON.energy

OT Systems Engineer

Atlanta, GA · Remote

Role Summary The OT Systems Engineer is responsible for deploying, configuring, and supporting ... and remote monitoring platforms. This is a field-facing, deployment-oriented role focused on ...

nGenium

X-ray Field Service Engineer

Atlanta, GA · On-site +1

$80K - $105K/yr

Job Summary Job Title: X-ray Field Service Engineer Location: Atlanta, GA Salary: $80,000 - $105,000 Overview: Our client, a leading provider of medical imaging solutions, is expanding its technical ...

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Remote Field Engineer information

What is a Remote Field Engineer?

A Remote Field Engineer is a technical professional who provides engineering support, troubleshooting, and maintenance for equipment or systems, often from a remote location rather than on-site. They use digital tools and communication technologies to diagnose issues, guide repairs, and ensure the smooth operation of machinery or infrastructure. Remote Field Engineers can work in various industries, such as telecommunications, energy, or IT, and may occasionally travel to client sites if necessary. Their role helps minimize downtime and supports clients or teams in locations where specialized technical expertise is needed but not always physically present.

What are the key skills and qualifications needed to thrive as a Remote Field Engineer, and why are they important?

To thrive as a Remote Field Engineer, you need a solid background in engineering principles, troubleshooting, and system installation, often supported by a relevant engineering degree or certification. Familiarity with remote diagnostic tools, field service management software, and industry-specific equipment is typically required. Strong problem-solving skills, effective communication, and self-motivation are essential soft skills for working independently and supporting clients from a distance. These abilities are crucial for delivering timely technical solutions, maintaining customer satisfaction, and ensuring operational efficiency in remote environments.

How does a Remote Field Engineer effectively coordinate with on-site teams and clients while working off-site?

As a Remote Field Engineer, clear communication is essential since you are not physically present on the job site. Most companies rely on video conferencing, project management tools, and real-time reporting platforms to keep remote engineers in the loop. You'll often schedule regular check-ins with on-site teams, review digital documentation, and provide technical guidance remotely. Building strong relationships with both on-site staff and clients helps ensure issues are addressed quickly and projects stay on track. Being proactive and responsive to messages or calls is key to maintaining trust and efficiency in this remote collaboration model.
What are the most commonly searched types of Field Engineer jobs in Georgia? The most popular types of Field Engineer jobs in Georgia are:
What are popular job titles related to Remote Field Engineer jobs in Georgia? For Remote Field Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Field Engineer jobs in Georgia look for? The top searched job categories for Remote Field Engineer jobs in Georgia are:
What cities in Georgia are hiring for Remote Field Engineer jobs? Cities in Georgia with the most Remote Field Engineer job openings:
Remote Field Engineer jobs near you
Field Service Engineer

Field Service Engineer

Fortive

Atlanta, GA • On-site, Remote

Full-time

Posted 19 days ago

Job description

Location: Altanta, GA / Northeast Atlanta
Travel: Local and regional travel within assigned territory, occasional overnight stays
On-Call: Rotating weekend coverage required
As a Field Service Engineer at Advanced Sterilization Products, you'll play a critical role in ensuring hospitals and surgical teams have life-saving sterilization equipment that works flawlessly. You'll be the technical expert on-site, solving complex problems, maintaining critical systems, and directly impacting patient safety and clinical outcomes. This is a hands-on, highly autonomous role with a clear career path, professional development opportunities, and the chance to work with cutting-edge medical technology.
Responsibilities:
Partner with sales and clinical education field team to deliver our customers with high value business solutions that drive customer loyalty and sustain ASP's installed base. Work as a part of a multi-functional work group.
  • Manage all responsibilities of primary territory, including compliance and documentation requirements.
  • Schedule and perform the installation, operation, planned maintenance, repair, and modification of ASP systems within assigned territory.
  • Performs preventive maintenance and documents performance and maintenance records on equipment.
  • Work with leadership and customers and scheduling personnel to schedule all aspects of technical / service work required to support all products supported and serviced by Advanced Sterilization Products technical service business division.
  • Provide support to customers related to emergency service. Respond to customer requests for emergency service.
  • Determines cause(s), troubleshoots and takes corrective action.
  • Finish the assigned training and documentation within assigned dates.
  • May advise and assist in affecting design changes to improve equipment efficiency, quality and/or reduce cost of operation.
  • Devises project plans for the installation-planning phase of new equipment
  • Manage customer expectations on a regular basis before & after various interaction to ensure customer satisfaction
  • Successfully complete activities within the Service Management System (Siebel) through daily updates and documentation
  • Responsible for processing RMA returns to support individual usage of supporting parts and equipment
  • Manage personal "trunk" inventory and complete required audits to support thereof
  • Provides guidance to Customers to include hospital Biomedical engineers along with Field Service Technicians and/or Representatives and assists when customer satisfaction issues arise.
  • Provide insights/suggestions for design improvement opportunity.
  • Beta site support/installation
  • Additional responsibilities assigned as needed

Physical demands:
  • Able to lift 80 lbs. to a height of four (4) feet
  • Operate company vehicles
  • Sitting/driving for long periods of time
  • Occasional airline travel
  • Excessive standing, bending and stooping.

Work environment:
  • Home office (10%) and hospital/surgery center environments (90%)
  • Adheres to customer protective, safety, and security protocols
  • This position requires on-call responsibilities including weekend call coverage on a rotating basis.

Education:
Required:
  • High School diploma with 3 years proven experience in customer support/customer relations/technical support or Associates' Degree with 3 years related work experience
  • Minimum of two (2) years customer service experience

Preferred:
  • Two (2) year degree in electronics, technology, computer science, electrical engineering or other related major
  • Four (4) years work experience in a related field (Medical Device)
  • Experience working in a field service environment

Key Skills:
  • Demonstrate excellence in providing customer service.
  • Highly motivated to achieve top level customer satisfaction in all accounts.
  • Ability to perform successfully in a matrix/team environment applying excellent verbal and written communication, time management and teamwork skills

Computer Skills:
  • Experience using office based and customized computer programs/applications for territory management and administrative activities.
  • Basic knowledge of office-based computer programs such as Word, Excel and Access, and their application in administrative activities.
  • Knowledge of service management systems

Job Experience:
  • At least three (3) years experience in a Field Service environment preferably in the electronics or medical device industry, OR minimum of three (3) years experience as a Biomedical Engineer in a hospital environment.
  • Knowledge of inventory management practices in order to maintain and account for parts inventory.
  • Basic understanding of business practices, processes and associated costs of managing primary territory.

What We Offer:
  • Comprehensive onboarding and ASP certification programs
  • Competitive compensation and benefits
  • Company vehicle and travel support
  • A chance to make a daily impact on patient safety and healthcare quality

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About Advanced Sterilization Products
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Pay Range
The salary range for this position (in local currency) is 51,300.00 - 85,700.00
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About Fortive

Sourced by ZipRecruiter

Fortive is a diversified technology company that operates across multiple industries, delivering innovative solutions and products that empower businesses to enhance their productivity and operational efficiency. With a strong portfolio of industry-leading brands, Fortive focuses on creating intelligent, connected devices and software that enable precise measurement, control, and optimization. Fortive's expertise spans various sectors, including industrial automation, transportation, healthcare, and retail. Through advanced technologies and solutions, Fortive help customers automate processes, improve quality and safety, and drive overall performance. Whether it's precision measurement instruments, sensing technologies, or software platforms, Fortive provides reliable and scalable solutions that meet the evolving needs of their customers.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Everett, WA, US

Year founded

2016

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