ZipRecruiter

Log In

2

Remote Eyemed Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsEyemed Customer Service JobsRemote Eyemed Customer Service Jobs

Remote Eyemed Customer Service information

See salary details

$9

$18

$26

How much do remote eyemed customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote eyemed customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Eyemed Customer Service representatives, and how can they be effectively managed?

Remote Eyemed Customer Service representatives often encounter challenges such as handling complex insurance inquiries, managing high call volumes, and maintaining clear communication without face-to-face interaction. To manage these challenges, it's helpful to become proficient with Eyemed's systems, stay updated on policy changes, and develop strong listening and problem-solving skills. Additionally, collaborating regularly with team leads and utilizing internal knowledge bases can provide valuable support and ensure consistent, high-quality service for members.

What are the key skills and qualifications needed to thrive as a Remote Eyemed Customer Service Representative, and why are they important?

To thrive as a Remote Eyemed Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Eyemed's vision insurance platforms is typically required. Exceptional patience, active listening, and the ability to maintain professionalism under pressure are important soft skills for this role. These qualifications ensure efficient resolution of customer inquiries, high satisfaction rates, and effective support in a remote work environment.

What is a Remote Eyemed Customer Service Representative?

A Remote Eyemed Customer Service Representative is a professional who works from a remote location to assist Eyemed members, providers, and clients with their vision insurance questions and issues. Their responsibilities typically include answering inquiries about benefits, helping with claims, providing information on coverage, and resolving member concerns. These representatives communicate via phone, email, or chat and are trained on Eyemed's products and procedures to ensure customer satisfaction. Working remotely allows them to provide support from home or another location outside of a traditional call center.

What is the difference between Remote Eyemed Customer Service vs Remote Vision Insurance Customer Service?

AspectRemote Eyemed Customer ServiceRemote Vision Insurance Customer Service
CredentialsHigh school diploma or equivalent; some roles may require insurance knowledgeHigh school diploma or equivalent; insurance knowledge often preferred
Work EnvironmentRemote, customer-focused, insurance industryRemote, customer-focused, insurance industry
Employer & IndustryEyemed, vision insurance providerVarious vision insurance companies
Common Search IntentUnderstanding job duties, application process, and requirementsComparing roles, responsibilities, and qualifications

Remote Eyemed Customer Service and Remote Vision Insurance Customer Service roles are similar in work environment and industry. Both involve assisting customers with insurance inquiries remotely and typically require similar credentials. The main difference lies in the specific employer and the nuances of their policies. Candidates interested in the vision insurance sector may find these roles comparable, with slight variations based on the company's procedures.

Infographic showing various Remote Eyemed Customer Service job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$15.25 - $20.50/hr

Full-time

Posted 10 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree
Employment Type: FULL_TIME

Apply