ZipRecruiter

Log In

2

Remote Ems Jobs in Virginia (NOW HIRING)

TEKsystems

Customer Service Representative

Ashland, VA · Remote

$18.50/hr

This is a remote, contract position that will support the team during their busiest season. Skills You must have at least 3 years of customer service experience, ideally in a remote capacity working ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building ...

previous page

Showing results 41-60

All JobsEms JobsRemote Ems JobsRemote Ems Jobs in Virginia

Remote Ems information

What is a remote EMS?

A Remote EMS (Emergency Medical Services) job involves providing emergency medical assistance, patient monitoring, or consulting services from a remote location. This can include telemedicine support, emergency dispatching, or guiding on-site personnel through medical procedures. Remote EMS professionals typically use telecommunication tools to assess situations and provide real-time guidance. These roles are commonly found in telehealth services, emergency call centers, or medical monitoring organizations.

What does a remote EMS do?

A typical day for a Remote EMS professional involves monitoring incoming calls or alerts, assessing patient needs via telemedicine, and providing guidance or coordinating on-the-ground support with local emergency teams. You may be responsible for triaging cases, documenting care provided in electronic systems, and ensuring accurate communication between patients, field providers, and healthcare facilities. Collaboration with multidisciplinary teams—including physicians, dispatchers, and local EMS—forms a key part of the workflow. The work is dynamic and requires adaptability, as the volume and nature of emergency calls can vary throughout a shift.

What are the key skills and qualifications needed to thrive in the remote EMS position?

To thrive as a Remote EMS (Emergency Medical Services) professional, you need a solid background in emergency medical care, a valid state or national EMT/paramedic certification, and strong decision-making abilities. Familiarity with telemedicine platforms, electronic patient care reporting (ePCR) systems, and secure communication tools is typically required. Exceptional communication skills, emotional resilience, and the ability to work independently are crucial soft skills for this position. These competencies are vital to efficiently coordinate patient care, respond to emergencies remotely, and maintain high standards of service from a distance.

What are the most commonly searched types of Ems jobs in Virginia? The most popular types of Ems jobs in Virginia are:
What are popular job titles related to Remote Ems jobs in Virginia? For Remote Ems jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Ems jobs in Virginia look for? The top searched job categories for Remote Ems jobs in Virginia are:
What cities in Virginia are hiring for Remote Ems jobs? Cities in Virginia with the most Remote Ems job openings:
Remote Ems jobs near you
Infographic showing various Remote Ems job openings in Virginia as of July 2026, with employment types broken down into 67% Full Time, 25% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution.

Remote Customer Service Representative

MCI Military Recruitment

Petersburg, VA • Remote

$14/hr

Full-time

Re-posted 5 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers