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Remote Family Protection Consultant | Benefits Advisor
Company: AO - American Income Division
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry Level Welcome | Full Training & Mentorship ProvidedProtect Families. Build Your Future. Work From Home.
Are you looking for a career where you can help people, build meaningful relationships, and create opportunities for professional and financial growth-all while working remotely?
AO is seeking motivated, people-focused professionals to join our expanding virtual team as Remote Family Protection Consultants. You'll connect with individuals and families who have requested information about available benefits, help them understand their coverage options, and guide them through the enrollment process.
This opportunity is ideal for professionals who enjoy working with people, are comfortable communicating virtually, and want a career where performance, consistency, and personal development can lead to greater opportunities.
Whether you're entering the workforce, changing careers, or bringing experience from customer service, healthcare, hospitality, education, retail, financial services, or sales, we provide the training and mentorship needed to get started.
No previous insurance experience is required.About AO
AO - American Income Division serves working families by providing supplemental life, accident, and health insurance benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we focus on helping families better understand their financial protection options while developing professionals through structured training, mentorship, and performance-based career advancement.
Our teams operate virtually, allowing representatives to serve clients from home while remaining connected through online training, coaching, technology, and team collaboration.What You'll Do
As a Remote Family Protection Consultant, you'll help clients understand available benefits and make informed decisions based on their individual needs.Connect with Clients Virtually

• Conduct scheduled appointments through Zoom and phone
• Connect with individuals and families who have requested benefit information
• Learn about each client's needs, priorities, and questions
• Provide a professional and personalized virtual experience

Educate & Guide Families

• Explain supplemental life, accident, and health benefit options
• Review available coverage and answer client questions
• Present information clearly, accurately, and professionally
• Help clients identify solutions appropriate for their needs
• Guide clients through applications and enrollment documentation

Build Long-Term Client Relationships

• Deliver exceptional service before, during, and after enrollment
• Maintain consistent follow-up communication
• Assist existing clients with benefit and policy questions
• Maintain accurate digital records and documentation
• Build trust through professionalism, integrity, and reliable service

Qualified Client Opportunities
Representatives connect with individuals and families who have requested information regarding available benefits, allowing you to focus on client conversations, education, enrollment, and relationship building.
No traditional cold calling is required.What We Offer
🏡 100% Remote Work
Enjoy the flexibility of building your career from home.

• Work remotely within the United States
• No daily commute
• Virtual client appointments
• Online training and team meetings
• Flexible scheduling opportunities

💰 Weekly Performance-Based Compensation
Compensation opportunities may include:

• Weekly commission-based pay
• Performance bonuses
• Recognition incentives
• Leadership incentives
• Residual and renewal income opportunities
• Uncapped earning potential based on individual results

This is a commission-based opportunity, not an hourly or salaried position. Individual earnings vary based on activity, performance, and results.
📚 Full Training & Mentorship Provided
No previous insurance experience is required.
Training and professional development include:

• Structured virtual onboarding
• Product and benefits education
• Client service training
• Enrollment and systems training
• Weekly coaching
• One-on-one mentorship
• Communication and presentation development
• Leadership training
• Ongoing professional development

Because this position involves insurance products, representatives must obtain the appropriate state Life & Health Insurance License before performing activities requiring a license.
Licensing guidance and training support are provided.Career Growth & Leadership Development
AO provides opportunities for motivated representatives to develop professionally and pursue leadership responsibilities.
Growth opportunities may include:

• Client relationship management
• Training and mentorship
• Team development
• Coaching
• Leadership development
• Management opportunities

Advancement is based on performance, development, and business needs rather than tenure alone.Benefits, Incentives & Recognition
Qualifying representatives may have access to:

• Medical reimbursement program
• Company-supported life insurance
• Residual income opportunities
• Leadership development programs
• Professional conferences and events
• Company-sponsored incentive travel
• Performance recognition programs
• Virtual technology and business resources

Eligibility and qualification requirements may apply.What We're Looking For
Successful candidates typically demonstrate:

• Excellent communication and interpersonal skills
• Genuine interest in helping individuals and families
• Strong relationship-building abilities
• Positive attitude and professional demeanor
• Self-motivation and personal accountability
• Strong organizational and time-management skills
• Ability to listen and identify client needs
• Problem-solving and critical-thinking abilities
• Professionalism, integrity, and empathy
• Comfort working independently from home
• Coachability and willingness to learn
• Consistent follow-through and attention to detail

Helpful Experience - Not Required
Experience in any of the following areas may transfer well to this opportunity:

• Customer Service
• Healthcare
• Hospitality
• Retail
• Education
• Financial Services
• Client Relations
• Account Management
• Administrative Support
• Call Center Operations
• Sales
• Leadership or Management

No previous insurance experience is necessary. We welcome motivated professionals from a variety of backgrounds.Minimum Requirements
Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional workspace
• Be comfortable communicating through Zoom and phone
• Be willing to complete required training
• Be willing and able to obtain a state Life & Health Insurance License

Who Thrives Here?
People-Focused Professionals who genuinely enjoy helping others and building relationships.
Strong Communicators who can explain information clearly while creating trust and confidence.
Goal-Oriented Self-Starters who are motivated by achievement, professional growth, and performance-based opportunities.
Coachable Professionals who welcome feedback and are committed to continuous improvement.
Independent Team Players who can manage their responsibilities from home while contributing to a collaborative virtual culture.Interview Process
Qualified applicants will complete a brief career overview before scheduling a live virtual interview with our hiring team.
All interviews are conducted through Zoom, providing a convenient and accessible hiring experience.Ready to Build a Career That Makes a Difference?
If you're looking for a remote career where you can help working families, build meaningful client relationships, develop professionally, and create long-term earning opportunities, we'd like to hear from you.
Apply today to be considered for our Remote Family Protection Consultant opportunity with AO.Protect Families. Build Relationships. Grow Your Career. Build Your Future with AO. 🚀