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$23.5K

$57.5K

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How much do remote eastern time zone jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote eastern time zone in the United States is $57,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Worker in the Eastern Time Zone, and why are they important?

To excel as a remote worker based in the Eastern Time Zone, you need strong self-management skills, time-zone awareness, and relevant qualifications for your specific role. Familiarity with remote collaboration tools like Zoom, Slack, and project management platforms is typically expected. Excellent communication, independence, and proactive problem-solving are standout soft skills in a remote environment. These abilities ensure productivity, seamless teamwork, and effective alignment with colleagues and clients across locations.

What is the difference between Remote Eastern Time Zone vs Remote Customer Service Representative?

AspectRemote Eastern Time ZoneRemote Customer Service Representative
Work EnvironmentPrimarily virtual, with flexible hours aligned to Eastern TimePrimarily virtual, often with shift-based schedules
Required CredentialsVaries by role; often includes communication skills, basic tech proficiencyHigh school diploma or equivalent; customer service experience preferred
Industry UsageUsed across multiple industries including tech, finance, healthcareCommon in retail, telecom, and service sectors

Remote Eastern Time Zone roles typically require flexible scheduling aligned with Eastern Time, suitable for various industries. Remote Customer Service Representatives focus on customer interaction, often with shift work. Both roles are virtual, but credentials and industry usage differ slightly, catering to specific job functions and employer needs.

What are some common challenges of working in a remote role based in the Eastern Time Zone?

One common challenge of a remote role in the Eastern Time Zone is coordinating with team members or clients in different time zones, which may require flexibility in scheduling meetings or adjusting work hours. Communication and collaboration rely heavily on digital tools, so staying organized and proactive is essential. Additionally, remote employees must be self-motivated and disciplined to maintain productivity and work-life balance while working from home. Being mindful of time zone differences and establishing clear boundaries helps overcome these challenges and ensures effective teamwork.

What does it mean to have a 'Remote Eastern Time Zone' job?

A 'Remote Eastern Time Zone' job is a position that allows employees to work from any location, but requires them to work during business hours aligned with the Eastern Time Zone (ET) in the United States. While the job is fully remote and does not require attendance at a physical office, employees must be available and work according to the hours specified for Eastern Time. This ensures coordination with team members, clients, or company operations based in that time zone.
What cities are hiring for Remote Eastern Time Zone jobs? Cities with the most Remote Eastern Time Zone job openings:
What states have the most Remote Eastern Time Zone jobs? States with the most job openings for Remote Eastern Time Zone jobs include:
Infographic showing various Remote Eastern Time Zone job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 8% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,529 per year, or $27.7 per hour.
Senior Customer Care Representative- Eastern Time Zone

Senior Customer Care Representative- Eastern Time Zone

Breg

New York, NY • Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 6 days ago

Breg rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Join Our Team and Keep Moving Forward with Breg!

At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence.

We are currently seeking a Senior Customer Care Representative to join our team. This is a remote opportunity supporting the Eastern Time Zone. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you.

Who You Are

You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in demonstrating ownership and accountability, the ability to communicate effectively and are eager to contribute to a team that is committed to delivering exceptional patient outcomes.

What You’ll Do

As a Senior Customer Care Representative, you will:

  • Supports new hires with ongoing training including advanced product and process knowledge, telephony soft-skills, and new software adaptation and proficiency.
  • Supports the customer care team via multiple channels regarding customer inquiries such as order management, product substitution, returns, and custom bracing through Outlook, eCommerce, and Electronic Data Interchange (EDI), while maintaining On-Time In Full (OTIF) Service Level Agreements (SLA’s)
  • Consistently meets or exceeds productivity standards such as overall accuracy, maintaining SLA’s, advanced backorder and backlog order management supporting on time order fulfilment.
  • Works as liaison between customer care and other business partners such as production planning, supply chain, logistics, distribution centers, and product management.
      • Ensures quality assurance including pricing, approvals, and accuracy while managing customer returns.
      • Applies basic understanding of human anatomy to provide quality orthopedic solutions to elevate patient care and ensures product knowledge is up to date.
      • Drives process improvement by identifying gaps and collaborating with various departments to deliver a seamless and effortless customer experience.
      • Champions the customer’s experience by managing urgent issues and offering tailored solutions.
      • Attends annual required Health Insurance Portability and Accountability Act (HIPAA) training and maintains strict compliance with the healthcare privacy code.
      • Manages special projects and assignments provided by the leadership team in support of the department and company goals effectively and efficiently.
      • Responsible for behaving in a professional manner both internally and externally in relationships that positively impact the company's reputation and comply with the company's policies and practices. Responsible for being accountable and committed to demonstrating Breg’s cultural beliefs and achieving the key results of the company.
      • Responsible for promoting Breg's culture within the organization using established tools such as storytelling, providing focused feedback, and recognition. The performance of the position is aligned with the culture of commitment and accountability, following the steps of: See it, Own it, Solve it, and Do it.
      • Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

      What You Bring

      • Associate degree or an equivalent combination of education and experience is preferred.
      • 5+ years of customer service experience in a customer care role is required. Experience in a senior customer care role is preferred.
      • 4+ years’ experience including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), eCommerce, remote telephony platforms, logistics, and manufacturing background is required.
      • Comprehension of basic human anatomy related to orthopedic bracing is required.
      • Computer proficient to include web browser/internet search, MS Outlook, Word, and Power Point capabilities. Technical competence includes the ability to learn new software and systems.
      • Experience with Oracle, CRM, and Power Business Intelligence (BI) is preferred.
      • Advanced website agility and selling skills are required.
      • A passion for innovation and a commitment to Breg’s mission to Keep Moving Forward.

      Why Breg?

      At Breg, we invest in our people and culture. We offer:

      • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
      • Work-Life Balance: Paid Time Off (PTO) and company-paid holidays.
      • Growth & Development: Opportunities for professional advancement within a company that values your contributions.
      • Commitment to Diversity & Inclusion: Breg is proud to be an Equal Employment Opportunity employer, fostering a diverse and inclusive workplace.
      • For more information regarding Company benefits, please see https://www.breg.com/benefits

      Compensation

      Salary Range: $23.00-$28.00 USD hourly. Actual compensation is determined by factors such as experience, skills, and business needs. This range reflects the minimum and maximum target range for new hire base salary/pay across all US locations. Actual pay is based on many factors unique to each candidate, including but not limited to geographical location, work experience, skill set, relevant trainings and certifications, and business needs. The base pay range is subject to change and may be modified in the future. This role may also be eligible for a bonus.

      Work hours are 9AM-530PM EST. 

      Ready to Move Forward?

      If you’re ready to be part of a company that is redefining orthopedic care, apply today at www.breg.com/careers.

      Breg is an Equal Employment Opportunity Employer and dedicated to a diverse work force and Drug Free work environment. EOE/Minorities/Females/Vet/Disabled are encouraged to apply.

      Applicants must be currently authorized to work in the United States on a full-time basis. The Company will not sponsor applicants for work visas for this position.

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