Abingdon, VA · Remote
$18.92/hr
Remote, must reside in PA, TX, MS, or VA. About Disabled Veteran Solutions Disabled Veteran ... Associates may be asked to be on camera for coaching sessions or team meetings. Work Schedule ...
Abingdon, VA · Remote
$18.92/hr
Remote, must reside in PA, TX, MS, or VA. About Disabled Veteran Solutions Disabled Veteran ... Associates may be asked to be on camera for coaching sessions or team meetings. Work Schedule ...
$11.31 - $17.49
7% of jobs
$17.49 - $23.66
4% of jobs
$23.66 - $29.83
3% of jobs
$35.30 is the 25th percentile. Wages below this are outliers.
$29.83 - $36
12% of jobs
The median wage is $40.79 / hr.
$36 - $42.17
31% of jobs
$42.17 - $48.34
15% of jobs
$50.17 is the 75th percentile. Wages above this are outliers.
$48.34 - $54.51
12% of jobs
$54.51 - $60.69
0% of jobs
$60.69 - $66.86
9% of jobs
$66.86 - $73.03
5% of jobs
$73.03 - $79.20
2% of jobs
$11
$45
$79
A Remote Drug Safety Associate is responsible for monitoring, assessing, and reporting adverse drug reactions (ADRs) to ensure medication safety and regulatory compliance. They review patient safety data, prepare safety reports, and liaise with healthcare professionals and regulatory agencies. Working remotely, they use specialized databases and communication tools to track and analyze drug safety information. Their role is crucial in ensuring that pharmaceuticals remain safe for consumers while complying with industry regulations.
A typical workday for a Remote Drug Safety Associate involves reviewing and processing adverse event reports, entering data into safety databases, and preparing regulatory submissions. You may also participate in teleconferences with cross-functional global teams, respond to queries from regulatory bodies, and support ongoing safety surveillance activities. The role generally requires self-motivation and strong organizational skills to manage tasks independently while collaborating virtually with colleagues in pharmacovigilance, clinical, and regulatory departments. Flexible work schedules and regular online meetings are common, making time management essential in a remote setting.
To thrive as a Remote Drug Safety Associate, you need a background in life sciences, pharmacovigilance, and regulatory compliance, often supported by a relevant degree (such as pharmacy, nursing, or a related field). Familiarity with safety databases like Argus or ARISg, as well as certifications such as Drug Safety Certified Professional (DSCP), is common in this role. Strong attention to detail, clear written communication, and the ability to work independently are key soft skills. These competencies help ensure drug safety information is managed accurately and efficiently in a remote environment, contributing to patient safety and regulatory compliance.
Cities near Glade Spring, VA with the most Remote Drug Safety Associate job openings:
$18.92/hr
Full-time
Posted 14 days ago
Disabled Veteran Solutions (DVS)
Pay: $18.92/hour
Status: Full-Time Regular (36–40 hours/week)
Location: Remote, must reside in PA, TX, MS, or VA.
Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.
Position OverviewThe Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.
Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.
Key ResponsibilitiesCustomer interactions may include, but are not limited to:
Reviewing and updating toll account information
Processing tolls, violations, and related inquiries
Resolving toll charge disputes
Assisting with congestion pricing questions
Guiding customers through application status checks and walkthroughs
Additional responsibilities include:
Managing a high volume of inbound inquiries in a timely and professional manner
Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing
Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution
Creating, documenting, and reviewing service requests accurately
Collaborating with internal departments to ensure customer issues are fully resolved
Delivering consistently high-quality customer service across all interactions
Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.
No time off, late arrivals, or early departures are permitted during training or nesting
Failure to meet attendance requirements during training may result in termination
Two assessments must be passed during and at the conclusion of training to meet employment requirements
Training Schedule:
Training Start: 9/11/2026
Training Duration: Approximately 3 weeks
Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.
Work Schedule & AvailabilityOpen availability required Monday–Sunday
Scheduled 5 days per week
Every other Saturday required (counted as one of the 5 scheduled days)
Production Hours:
Monday–Friday: Between 7:00 AM – 7:30 PM EST
Saturday & Sunday: Between 8:00 AM – 2:30 PM EST You WILL be scheduled every other Saturday
Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume.
Overtime is paid for hours worked over 40 in a workweek.
Compensation & Benefits$18.92/hour - Paid Weekly
Paid training at the applicable hourly rate
Benefits after 90 Day Probationary period is completed
A Company-issued computer and headset will be provided for performing job functions.
Candidates must have:
Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)
A private, dedicated workspace suitable for remote work
Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.
Minimum QualificationsHigh school diploma or GED required
Minimum of 6 months customer service experience (call center experience preferred)
Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently
Basic to advanced computer proficiency and ability to navigate multiple systems required
Ability to troubleshoot common technical issues
Ability to pass background check and drug screening (no cost to candidate)
Professional, dependable, and able to adhere to strict attendance and scheduling requirements
This is a full-time position; part-time roles are not available
Schedules are assigned based on program needs
Lunch and break schedules are assigned and must be adhered to
If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.
A pre-employment drug screening and criminal background check are required prior to employment.
Sourced by ZipRecruiter
Personal services
51 - 200 Employees
Erie, PA, US
2015