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Remote Driver Manager Jobs in Kentucky (NOW HIRING)

ZipLiens

Account Manager (Remote)

Louisville, KY · On-site +1

$60K - $80K/yr

The Account Manager serves as a primary point of contact for our legal professional customers ... Remote-First Work Environment (Flexible Work from Home) Pay Disclosure: The total base salary range ...

New

ZipLiens

Account Manager (Remote)

Louisville, KY · On-site +1

$60K - $80K/yr

The Account Manager serves as a primary point of contact for our legal professional customers ... Remote-First Work Environment (Flexible Work from Home) Pay Disclosure: The total base salary range ...

New

vitu

Account Executive (Remote: Kentucky)

Louisville, KY · Remote

$55K - $58K/yr

... drivers interact with one another. Vitu provides innovative, cutting-edge services to the motor ... Our namesake solution manages titling and registration transactions in all 50 states and across ...

American Logistics Authority

$1.8K - $3.5K/wk

Communicate with drivers and clients to provide updates on loads * Manage shipment schedules and ... 100% remote work * Flexible hours * Career growth opportunities in the logistics industry

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Remote Driver Manager information

What is a remote driver manager?

A Remote Driver Manager is a professional responsible for overseeing and coordinating the activities of drivers, such as truck or delivery drivers, from a remote location. They use digital tools and communication platforms to monitor routes, ensure compliance with regulations, and address any issues drivers encounter on the road. Their role also includes managing schedules, tracking deliveries, and providing support to drivers to ensure safe and efficient operations. This position is increasingly common in logistics and transportation companies that operate across multiple regions.

How does a remote driver manager coordinate with drivers and logistics teams across different locations?

As a Remote Driver Manager, effective coordination relies heavily on strong communication and organizational skills. You will regularly use digital platforms to assign routes, track driver progress, and address any issues that arise on the road, often in real-time. Collaboration with logistics teams is essential to ensure timely deliveries and resolve scheduling conflicts, which means frequent virtual meetings and quick decision-making. Building trust and rapport with drivers remotely is a key challenge, so proactive check-ins and clear feedback are important. Success in this role often comes from leveraging technology to bridge the distance and maintain a cohesive team dynamic.

What are the key skills and qualifications needed to thrive as a remote driver manager?

To thrive as a Remote Driver Manager, you need expertise in logistics, fleet management, and transportation regulations, typically supported by experience in the trucking or transportation industry. Familiarity with fleet management software, GPS tracking systems, and communication platforms is crucial for coordinating drivers and routes remotely. Strong organizational skills, problem-solving abilities, and effective communication are essential soft skills for managing teams and responding to dynamic situations. These skills ensure efficient operations, driver satisfaction, and timely delivery of goods in a remote work environment.

What is the difference between Remote Driver Manager vs Remote Dispatcher?

AspectRemote Driver ManagerRemote Dispatcher
CredentialsDriver management certifications, logistics knowledgeCommunication skills, logistics software familiarity
Work EnvironmentOversees drivers, manages schedules remotelyCoordinates routes, assigns loads remotely
Industry UsageTransportation, logistics companiesTransportation, freight services

Remote Driver Managers focus on overseeing driver operations, compliance, and schedules, while Remote Dispatchers handle route planning and load assignments. Both roles require logistics knowledge and communication skills, but the Driver Manager has a broader managerial scope, whereas the Dispatcher is more operationally focused on daily route coordination.

How to become a remote driver manager?

To become a remote driver manager, candidates typically need experience in transportation or logistics, strong organizational and communication skills, and familiarity with fleet management software. Relevant certifications, such as a commercial driver's license (CDL) or logistics management credentials, can enhance prospects, and the role often requires overseeing driver schedules, compliance, and safety remotely.

What are popular job titles related to Remote Driver Manager jobs in Kentucky?

For Remote Driver Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Driver Manager jobs in Kentucky look for?

The top searched job categories for Remote Driver Manager jobs in Kentucky are:

Remote Driver Manager jobs near you
Infographic showing various Remote Driver Manager job openings in Kentucky as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Account Manager (Remote)

Louisville, KY • On-site, Remote

ZipLiens
Personal Services • 11 - 50 employees
Learn more about ZipLiensexternal

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team.
We are seeking a dynamic, detail-oriented Account Manager to join our growing Customer Success team. In this role, you will manage the day-to-day relationship for a broad portfolio of personal injury law firms, ensuring a positive customer experience from onboarding through ongoing engagement.
The Account Manager serves as a primary point of contact for our legal professional customers, supporting day-to-day needs, conducting regular check-ins, and driving adoption of Zipliens' services through structured, repeatable engagement across a high volume of accounts. By fostering strong relationships and collaborating with internal teams, you will help build long-term partnerships that drive both customer satisfaction and organizational success.
Requirements
Responsibilities:
Customer Management & Engagement
  • Serve as the day-to-day point of contact for a portfolio of assigned firms, addressing inquiries promptly and escalating issues when necessary.
  • Schedule and conduct regular, value-centric customer check-ins to validate account health and strengthen relationships.
  • Manage CRM workflows and sequences to support ongoing customer engagement and account health at scale.
  • Support customer appreciation initiatives, including office visits and customer gifting programs, to foster positive and lasting relationships.

Data-Driven Insights & Reporting
  • Generate reports and track customer data for assigned accounts.
  • Monitor activity and engagement trends, identifying potential risks or opportunities within the account portfolio.
  • Share qualitative and quantitative observations with your leadership and take follow-up actions to support customer outcomes, escalating accounts that show signs of elevated complexity or risk.

Customer Onboarding & Training
  • Create and maintain accurate customer records during onboarding.
  • Schedule and deliver user training sessions to ensure effective adoption of the Zipliens portal.
  • Orchestrate strategic, milestone and KPI-driven pilot launch plans on key new or expansion accounts

Issue Resolution & Risk Mitigation
  • Identify customer issues and escalate to your leadership when an account's complexity or value exceeds standard scope.

Cross-Department Collaboration
  • Partner with Sales, Marketing, Lien Resolution, and Tech teams to ensure seamless onboarding, customer engagement, and overall customer satisfaction.

Event Participation
  • Attend industry events and webinars as needed to represent the company, engage with current customers, and network with potential customers.

Organizational Support
  • Adapt to evolving customer and business needs.
  • Contribute feedback and recommendations to improve processes and the customer experience.
Qualifications:
  • 3+ years of experience in customer services, customer management, or sales, preferably within the legal tech, SaaS, or personal injury industry.
  • Bachelor's degree required; focus in business, law, or a related field preferred.
  • Proficient in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite; advanced CRM experience or certification highly desirable, AI experience a plus.
  • Strong communication and interpersonal skills, with the ability to build relationships quickly.
  • Excellent organizational skills and attention to detail.
  • Comfortable working with customer data and reports to monitor trends and support follow-up actions.
  • Ability to conduct effective virtual user training presentations.
  • Strong problem-solving skills and the ability to adapt in a fast-paced environment.
  • Self-motivated and goal-oriented; team player with a collaborative mindset.
  • Ability to travel 10-20%.

Benefits
  • Private Health Care Plan (Medical, Dental & Vision)
  • Company HSA contributions for HDHP participants
  • Flexible Spending Accounts (Health & Dependent Care)
  • Company-Paid Short-Term Disability Coverage
  • Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick Time & Select Holidays)
  • Paid Maternity & Paternity Leave
  • Remote-First Work Environment (Flexible Work from Home)

Pay Disclosure: The total base salary range for this role is $60,000 to $80,000 annually. Final compensation will be determined based on skills and experience.
Work Authorization: Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future.

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