Remote Document Review Jobs in Decatur, GA (NOW HIRING)

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer  a comprehensive Total Rewards package to  our employees  to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. 

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program

*The above information highlights some of the benefits currently available to eligible full-time employees.

• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

• IICRC MRS Certification is required.
• Bachelor Degree preferred or minimum of six years experience in construction industry and/or in property adjusting.
• Exhibits team leadership capabilities
• Successful completion of IICRC training (WRT, ASD, and FSRT).
• Successful completion of HAAG training.
• Xactimate Level 3 certified.
• Highly proficient and advanced computer skills.
• Excellent attention to detail and organizational skills
• Good time management abilities.
• Strong analytical and problem solving ability.
• Excellent written, verbal and oral communication skills.
• Good interpersonal skills.
• Ability to work independently, with minimal supervision.
• Strong work ethic.
• Ability to adapt to a changing environment as programs/procedures change.

#LI-EC1 
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• Performs quality assurance review of network contractor estimates.
• Reviews network contractor repair estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
• Verifies appropriate file documentation is included for completion of the review process.
• Verifies appropriate use of estimating software and pricing database.
• Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
• Compiles specific estimate revision requests and interacts with network contractors (verbal and written) to obtain appropriate estimate corrections.
• Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards.
• Document all review and assignment activity in XactAnalysis and internal systems where required.
• Understands and comprehends multiple network programs, guidelines and requirements.
• Provides quality control reviews and mentoring with Estimate Review staff.
• Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
• Interact with District Managers for assistance with contractor compliance matters.
• Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
• Develops and maintains thorough knowledge of Symbility.
• Develops and maintains thorough knowledge of IICRC guidelines and complete WRT, ASD, and FSRT certification within 2 years.
• Mentors new hires.
• Mentor fellow reviewers on using Symbility, Xactimate, or handling mitigation and repair estimates.
• Acts as a subject matter expert on estimate aspects or department programs as needed.
• Upholds and projects the public image of the Company.
• Participates in special projects or performs duties in other areas as requested.
• Upholds the Crawford Code of Business Conduct and Ethics at all times.