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Remote Distributed Systems Engineer Jobs in Pelham, AL

Thrive

Systems Engineer

Birmingham, AL · On-site +1

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... This role provides first-contact remote technical support for network, server, and end-user systems.

Thrive

Systems Engineer

Birmingham, AL · Remote

Our corporate culture, engineering talent, customer-centric approach, and focus upon "next ... This role provides first-contact remote technical support for network, server, and end-user systems.

Transform9

Core Platform Engineer

Birmingham, AL · On-site +1

As a senior engineer and technical lead on this team, you'll set direction, drive architectural ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Transform9

Core Platform Engineer

Birmingham, AL · On-site +1

As a senior engineer and technical lead on this team, you'll set direction, drive architectural ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Transform9

Core Platform Engineer

Birmingham, AL · Remote

As a senior engineer and technical lead on this team, you'll set direction, drive architectural ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Transform9

Automation Test Engineer

Birmingham, AL · On-site +1

$43 - $57/hr

... remote). Requirements - 10+ years in software quality engineering, with a strong focus on test ... complex distributed systems - Experience testing APIs, backend services, and event-driven ...

Kemper

Data Quality Engineer

Birmingham, AL · Remote

$107K - $128K/yr

Oracle database systems * Data reconciliation and data profiling techniques * Data modeling ... distributed data platforms. * Understanding of environment dependencies, release validation ...

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Remote Distributed Systems Engineer information

See Pelham, AL salary details

$49.1K

$116.9K

$153.4K

How much do remote distributed systems engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote distributed systems engineer in Pelham, AL is $116,853.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $144,200.00 per year, depending on experience, location, and employer.

What cities near Pelham, AL are hiring for Remote Distributed Systems Engineer jobs?

Cities near Pelham, AL with the most Remote Distributed Systems Engineer job openings:

Remote Distributed Systems Engineer jobs near you
Infographic showing various Remote Distributed Systems Engineer job openings in Pelham, AL as of July 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $116,853 per year, or $56.2 per hour.

Systems Engineer

Birmingham, AL • On-site, Remote

Thrive
See more jobs at Thriveexternal

Full-time

Posted 24 days ago

Key responsibilities

  • Perform first response and initial triage of customer issues, troubleshooting incidents and documenting actions in support tools.

  • Communicate with customers via phone, email, and chat, providing updates and managing client expectations throughout the troubleshooting process.

  • Manage the prioritization, coding, and routing of service incidents and requests, following established best practices.

Job description

Shift: Sunday to Thursday, 11 AM - 7 PM EST!
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview:
This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.
Requirements
Responsibilities:
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive's tools.
  • Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
  • Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
  • Manage the daily prioritization, coding, and routing of service incidents and requests.
  • Follow Thrive's established best practices for task management
  • Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
  • Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
  • Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:
  • 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
  • Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
  • Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
  • Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
  • Basic networking knowledge, including TCP/IP, DNS, and DHCP.
  • Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Fundamentals (MS-900)
  • ITIL Foundation (v4)

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