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Remote Dispute Resolution information

What is remote dispute resolution?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What skills and qualifications are needed for remote dispute resolution?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What are typical challenges faced in remote dispute resolution?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

What are popular job titles related to Remote Dispute Resolution jobs in Oklahoma?

For Remote Dispute Resolution jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Dispute Resolution jobs in Oklahoma look for?

The top searched job categories for Remote Dispute Resolution jobs in Oklahoma are:

What cities in Oklahoma are hiring for Remote Dispute Resolution jobs?

Cities in Oklahoma with the most Remote Dispute Resolution job openings:

Remote Dispute Resolution jobs near you
Infographic showing various Remote Dispute Resolution job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Lien Resolution Specialist Workers Compensation

Gallagher

Oklahoma City, OK • Remote

Full-time

Re-posted 8 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We are seeking a Lien Resolution Specialist focused on resolving medical and nonmedical liens within the California workers’ compensation system. Prior California WC experience is not required. This role works as part of a lien resolution team, evaluating, negotiating, and resolving liens in partnership with branch claim teams, supporting timely, compliant, and costeffective outcomes.


How you'll make an impact
  • Review, analyze, and resolve California workers’ compensation liens in coordination with, and under the direction of, our Lien Resolution Specialist Lead.
  • Determine lien validity, jurisdiction, statute of limitations, and appropriate dispute resolution process (SBR, IBR, WCAB, or settlement).
  • Prepare and issue compliant payment determinations and supporting documentation.
  • Negotiate lien reductions and settlements consistent with California fee schedules, regulations, and claim strategy.
  • Ensure compliance with statutory timelines and maintain auditready file documentation.
  • Coordinate with defense counsel and other external business partners when lien disputes require litigation or WCAB filing.

About You

Required: 

  • Two or more years of WC claim handling experience.
  • Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
  • Strong negotiation, analytical, and written communication skills.
  • Ability to independently manage a highvolume, deadlinedriven workload.
  • Experience collaborating with claims professionals and legal partners.

Preferred:

  • Dedicated lien unit or litigation support experience.
  • Familiarity with WCAB procedures.
  • SIP, WCCP, or similar professional designation.

#LI-HS1

#LI-Remote

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required: 

  • Two or more years of WC claim handling experience.
  • Ability to quickly gain knowledge of California lien laws, fee schedules, and dispute resolution processes.
  • Strong negotiation, analytical, and written communication skills.
  • Ability to independently manage a highvolume, deadlinedriven workload.
  • Experience collaborating with claims professionals and legal partners.

Preferred:

  • Dedicated lien unit or litigation support experience.
  • Familiarity with WCAB procedures.
  • SIP, WCCP, or similar professional designation.

#LI-HS1

#LI-Remote

#WorkersComp

Education:UNAVAILABLEEmployment Type: FULL_TIME

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