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Remote Dispatcher Jobs in Santa Rosa, CA (NOW HIRING)

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales ...

Software Engineering Manager Remote, Full-Time About the Team/Role WEX FSM (formerly Payzerware ... WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales ...

Remote Dispatcher information

See Santa Rosa, CA salary details

$12

$24

$37

How much do remote dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote dispatcher in Santa Rosa, CA is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.01 per hour, depending on experience, location, and employer.

What is a remote dispatcher?

Remote dispatchers are professionals who coordinate and manage the scheduling and routing of services, vehicles, or personnel from a remote location, often using specialized software and communication tools. Their responsibilities typically include monitoring operations, handling incoming requests, and ensuring efficient and timely responses. Remote dispatchers are essential in industries like transportation, emergency services, and logistics, as they help maintain smooth operations without being physically present at the dispatch center.

What does a remote dispatcher do?

As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.

What are the key skills and qualifications needed to thrive as a remote dispatcher?

To excel as a Remote Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and communication skills help you manage high-pressure situations and coordinate effectively with teams. These abilities are crucial for ensuring efficient operations, timely responses, and high customer satisfaction in remote dispatch environments.

What are some common challenges faced by remote dispatchers, and how can they be effectively managed?

Remote dispatchers often face challenges such as coordinating communication across multiple time zones, managing high volumes of requests, and ensuring accurate information transfer between clients and field staff. To effectively manage these challenges, strong organizational skills, proficiency with dispatch software, and clear, concise communication are essential. Building routines, setting up efficient digital workflows, and regularly engaging with team members virtually can also help maintain productivity and reduce errors while working remotely.

What is the difference between Remote Dispatcher vs Customer Service Representative?

AspectRemote DispatcherCustomer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsCommunication skills, sometimes certifications in customer service
Work EnvironmentHome office, often with specialized dispatch softwareHome office or call center, using CRM and communication tools
Industry UsageTransportation, logistics, emergency servicesRetail, telecom, tech support
Job FocusCoordinating and dispatching vehicles or servicesAssisting customers, resolving issues, providing information

Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.

What are the most commonly searched types of Dispatcher jobs in Santa Rosa, CA?

The most popular types of Dispatcher jobs in Santa Rosa, CA are:

What are popular job titles related to Remote Dispatcher jobs in Santa Rosa, CA?

For Remote Dispatcher jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Dispatcher jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Dispatcher jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Dispatcher jobs?

Cities near Santa Rosa, CA with the most Remote Dispatcher job openings:

Infographic showing various Remote Dispatcher job openings in Santa Rosa, CA as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $50,099 per year, or $24.1 per hour.

Software Engineering Manager

Bodega Bay, CA • Remote

WEX
Software Development • 1 - 5K employees

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


WEX Inc. rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers


Job description

Software Engineering Manager

Remote, Full-Time

About the Team/Role

WEX FSM (formerly Payzerware), is an end-to-end Field Service Management platform that helps contractors run their business, grow sales, and simplify back-office operations. WEX FSM provides comprehensive business management including schedule / dispatch, invoicing, sales proposals / invoices, and maintenance agreements. We also enable a full range of payment and financing solutions, which further help contractors decrease outstandings, generate more revenue per job, and save time.

As a Software Engineering Manager, you will lead and develop multiple teams of software engineers, defining best practices, implementing technical strategies, maximizing productivity, and shaping the engineering culture at WEX FSM.

How You'll Make an Impact
  • Provide leadership, mentorship, and management for software engineers

    • Serve as the primary coach and manager for your teams

    • Conduct regular 1-on-1's, providing immediate and constructive feedback loops

    • Develop future technical leaders and senior individual contributors

  • Drive innovation by ensuring teams stay current with emerging technologies and industry trends

    • Champion the adoption of modern tools, frameworks, and design patterns

    • Maintain our technology stacks, ensuring timely updates or strategic replacements to mitigate technical debt

  • Collaborate closely with Product and provide technical guidance

    • Partner with Product Managers to translate business requirements into technical specifications and technical specifications into project estimates

    • Ensure engineering strategies remain aligned with product roadmaps

  • Guide best practices, coding standards, and design patterns

    • Define and enforce high-quality standards for code reviews, automated testing, and system design

    • Strive for robust, scalable, and maintainable software design, utilizing established patterns, minimizing complexity

  • Conduct performance reviews, set goals, and support engineers in career development

    • Implement a structured performance management process, including frequent check-ins and quarterly reviews, based on measurable goals and objectives

    • Actively work to mentor and grow the careers of your software engineers

  • Foster a culture of innovation, collaboration, and continuous learning

    • Promote innovation and collaboration across all engineering teams

    • Encourage continuous learning by establishing learning plans for team members

  • Contribute to the technical roadmap, identifying areas to maximize development productivity

    • Champion technical direction, prioritizing initiatives that enhance development velocity and quality

    • Take ownership of initiatives focused on improving the developer experience (DevEx)

    • Proactively audit the entire development process, proposing changes that eliminate bottlenecks and boost overall engineering output

Experience You'll Bring
  • 5+ years of software engineering experience or 1+ years in software engineering management

  • Expertise in Software Development Lifecycle (SDLC) fundamentals and processes, including design, documentation, testing, and tooling

  • Practical experience utilizing automated testing tools, particularly for unit testing

  • Exceptional leadership, team-building, and dynamic decision-making capabilities

  • Strong verbal and written communication skills

  • Highly analytical and detail-oriented mindset

  • Proven ability to manage multiple projects effectively and succeed in a fast-paced environment

What We Offer
  • A collaborative, fast-paced environment where your contributions will have a direct impact.

  • Opportunities to work on cutting-edge projects and shape the future of our product offerings.

  • A commitment to continuous learning and professional growth.

Pay Range: $150,000.00 - $190,000.00

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $150,600.00 - $180,100.00

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