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Remote Disability Jobs in Montgomery, AL (NOW HIRING)

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iOS Engineer -Remote

Montgomery, AL · Remote

$61.63 - $88.47/hr

... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... disability status. Job Applicant Privacy Notice:

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Remote Disability information

What is a remote disability?

A Remote Disability job is a position that allows individuals with disabilities to work from home or another remote location. These jobs often provide accommodations to support accessibility and inclusivity, ensuring employees can perform their tasks effectively. Roles can vary across industries, including customer service, data entry, IT, and healthcare. Employers may use assistive technologies, flexible schedules, or other adjustments to meet the needs of disabled workers. Many remote disability jobs aim to create equal employment opportunities while prioritizing comfort and accessibility.

What does a typical day look like for a remote disability specialist?

As a Remote Disability Specialist, your day usually involves reviewing disability claims, conducting virtual assessments or interviews with clients, and collaborating with healthcare providers, employers, and insurance representatives to coordinate care or accommodations. You’ll spend a significant amount of time documenting case notes, developing action plans, and keeping up with documentation requirements using specialized case management systems. Regular meetings with multidisciplinary teams are common to ensure comprehensive support for each client. The role is highly collaborative and requires balancing independent tasks with ongoing communication to provide timely, high-quality assistance to clients.

What are the key skills and qualifications needed to thrive in the remote disability position, and why are they important?

To succeed in a Remote Disability Specialist role, you typically need a background in disability case management, social work, rehabilitation counseling, or a related field, often supported by relevant licensure or certifications. Familiarity with case management software, telehealth platforms, and disability assessment tools is commonly required. Outstanding interpersonal skills, empathy, and clear written and verbal communication are crucial for providing effective support remotely. These skills ensure accurate case evaluation, effective client advocacy, and the ability to navigate the unique challenges of remote work environments.

What are the most commonly searched types of Disability jobs in Montgomery, AL?

The most popular types of Disability jobs in Montgomery, AL are:

What are popular job titles related to Remote Disability jobs in Montgomery, AL?

For Remote Disability jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Remote Disability jobs in Montgomery, AL look for?

The top searched job categories for Remote Disability jobs in Montgomery, AL are:

What cities near Montgomery, AL are hiring for Remote Disability jobs?

Cities near Montgomery, AL with the most Remote Disability job openings:

Remote Disability jobs near you
Infographic showing various Remote Disability job openings in Montgomery, AL as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 100% Remote job distribution.

Remote - Healthcare Call Center Representative

VXI Global Solutions

Montgomery, AL • On-site, Remote

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 29 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 72 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you passionate about delivering exceptional customer service and building meaningful relationships?
As a Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
  • Customer Interactions:
    • Manage inquiries in areas such as Member Services, Medicare, and Billing.
    • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

  • Quality Service:
    • Uphold the organization's philosophy of extraordinary customer relations.
    • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

  • Problem Resolution:
    • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
    • Document all member interactions meticulously following established procedures.

  • Healthcare Knowledge
    • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
    • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

  • Operational Excellence
    • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
    • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

  • Performance Metrics:
    • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

  • Compliance and Ethics:
    • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
    • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

  • Tools and Systems:
    • Use multiple systems/screens while assisting callers effectively
    • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:
  • Experience:
    • Minimum of two (2) years of customer service or healthcare member-interaction experience.
    • Previous call center experience and/or prior experience in the health insurance industry (preferred).

  • Education:
    • High School Diploma or GED required.

  • Skills:
    • Outstanding written and verbal communication skills.
    • Proven analytical and problem-solving abilities.
    • Ability to respond concisely and clearly to customer queries.
    • Strong critical thinking and problem-solving skills.
    • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home
  • To thrive in this remote role, you'll need:

  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:
  • Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
  • Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
  • Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
  • Career Growth: Abundant advancement opportunities within the organization.
  • Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
  • Unique Perks:
    • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
    • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:
If you are motivated to make a meaningful impact in the lives of others, we want to hear from you. Apply today to embark on a rewarding career where your skills and dedication will help shape the future of healthcare services.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What VXI Global Solutions employees say

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